itlnoor

I am fairly new to CPA. One year experience is all I can boast. I joined couple of networks and I have doubt regarding their tracking and payments. I wanted to join quality networks. It is here I found warriors talking a lot about EWA. I visited their site and found them attractive. Their promise to give higher payouts to our existing ads and many other promises along with the recommendation of warriors made me select EWA.

It is almost 10 days since I am a member. It is here I found their customer service very Poor. I am really feeling left alone. Repeated mails to RYAN is not helping. If you are not assigning a dedicated account manager for a new entrant how you expect anyone to do better.

I chose EWA because I saw them attractive. Their payout and reviews of the warriors are strong. But they take long time to answer questions. A simple question with the offer no and offer name .. question about whether the ad is applicable to particular area is a simple question. but almost 3 days and no satisfying answer. They are not willing to refer the offer in their systems and give a correct answer. An example of the answer goes like this

1. The offer is applicable only to US
2. The offer is applicable only to US unless it has all countries tag attached.
3. If your country is in the country menu it is applicable to your country.

It shows a simple question like this a minute to check an answer would have been given. I am deeply disappointed. I joined with great dreams. I must say I am losing my heart.

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ihatemels

you should have gotten an email telling you your assigned AM...

itlnoor

I got a mail saying the I would be assigned and an AM immediately. Even after many reminders I did not get one. From whatever little I know about them I believe these are extremely capable guys. The have great offers. But they overlook affiliate care. I want to do biz with them. But nobody caring.

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johnysc430

they probably don't want to bother with you because you are in India.

ChrisBa

Have you called them yet?

ringoli

Hi,

I am New to EWA as well, and they assign a dedicated AM to me, but they are very respontive and answer my question.

Maybe you needa contact them for details.

Ringo

bobhenry

Hi!!!!! same happened with me , i had applied ewa week ago .bt never heard back .really no one seems to care ......may be this happened becoz i am from india...i am also disappointed ...most of the network denies indian ,don't know why.......

williamrs

I think you should call them. I personally don't work with EWA, but their reputation on this forum is very good. Ryan is an active member here and I'm sure that he will help you if you send him a PM.


William

itlnoor

You seem to have made a valid point there.

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itlnoor

William I made several attempt to contact Ryan. I contacted him via PM here and email him several occasions. Though I did receive one or two reply I dont think it really helped me.
It seems to be a great network. I insist this. But their affiliate management leaves a lot to be decided.

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makedollahs

isnt it already mentioned beside the offer which countries it is applicable. ?? Love EWa, i dont push much traffic with em but the campaign guides are awesome ****

blillard

I get all y questions annswered in a timely fashion. You have a AM, actually you have a few to choose from. when you get thoses emails that EWA sends out read all the way to the end and will see all the contact names, email, and aim for several AM's. Contact them first before you contact Ryan as he is a partner and probably have bigger issues. Pm me if you contact my AM i will forward her email she's great

itlnoor

Onething I want to make sure is I consider them a great network. I was promised an AM but, I never got one. Another person who told me he will help never came back with any help. Contacted them but only got vague answers.
I am looking forward doing good biz with them

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Cash37

There are a lot of networks out there, if EWA isn't living up to your expectations.

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blillard

send me a pm and i will give an AM contact who helps me a lot.

yukinara

they are pretty good, the only thing is that Ryan is too busy so sometime he is slow to response, but as long as you get another AM, things will go pretty well, I work with a couple AMs from EWA and they are pretty helpful.

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RyanEagle

Hey itlnoor,

I apologize about your current experience with EWA and I'd appreciate you to contact me directly so I can do what I can to remedy the situation directly. You may have tried contacting me via email and I apologize about the lack of responsiveness, I no longer work with affiliates directly and I assign them account managers (that should have reached out to you) to provide quicker service. I recieve an average of 550 emails every single day and I do my best to get to them in due time while running the company.

I'm not sure exactly what your question is in this post, but, I think it has something to do with geotargeting of offers. Because we want to maintain a low overhead and we only accept people into our network that have some level of experience, we didn't feel that it was necessary to geo target every single offer. Our system is pretty simple:

Offers accept USA only traffic unless otherwise noted.

If we were to geotarget every offer using LinkTrust's system, then you (being from India) would have trouble viewing the perspective offer. Not online that, when affiliates try to submit ads to platforms like Facebook for international countries and the approval team gets displayed a different URL - it'll deny the ad.

Our system is organized in a way to please more people than not, while keeping overhead low so the payouts can remain high.

I've contacted you via PM to see what I can do to remedy the situation. I appreciate your comments (even though they may be harsh) and I do take your opinions seriously. We strive to be the best and it's usually not the feedback that we hear about our service or network. I understand that there will always be mistakes and I'm here to fix them.

Thanks,
Ryan Eagle

John34

Can anyone tell me if EWA also provides banners for related offers?

RyanEagle

Negative - the advertiser provided banners are usually very poor converting. We want affiliates that can innovate: forces them to grow as a business & always makes more money.

John34

Poor converting? I have been using those banners to earn commission from the networks i work with . Most of my traffic is SEO based, so i have not tested different banners,pictures etc.

Cash37

You should test taking all your banners down and using only text links.

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John34

I should test banners with may be other banner types but not with text links, i already use text links with banners on my sites. Also i get lot of clicks on banner on the right sidebar of my sites. Its almost impossible to replace that with any links.

andreblamads

Using stock banners in my opinion isn't the best solution to maximize profits. Everybody see's those banners many times over, and competition is fierce. I make my own creatives as a rule of thumb. I don't want to use banners my competition is using, but that's just me.

bigbrian

andreblamads is correct... Using stock banners doesn't yield the highest results. Advertisers usually create those for the simple fact that it's nice to hand over creatives to a network. I will say that not "all" creatives from the advertiser are that bad - some of them are decent

The problem still goes back to the fact that these stock banners are seen everywhere on the web and they are no longer a "distraction" or don't "catch the users eye" so the person visiting the site with the stock banner doesn't pay as much attention to the banner.

It's good to have a designer that knows how to create banners that catch the users eye. For those of you guys that don't have a resource you might still yield good enough results from the stock banners. There are several ways to look at things... If you are doing good with stock banners keep on doing it. If you are not doing good with stock banners, get some custom banners made and try them out. Whatever makes dollars makes sense!

Brian

BH_Winchester

EWA offers poor and spotty service, it is run by a couple of kids who haven't got customer service under control. I contacted them about postbacks and received poor answers; I also had a number of offers with legitimate US traffic that weren't converting even though through phone and telepresence sales I know they were successfully completing the offer.

Don't fall for their "private edgy network marketing", hell you are better with open networks like commission junction and thats saying something!

Regards,
Bruce

affiliatelabs

I am very disappointed with EWA. Was excited to start work with them. Talked with Ryan briefly and was told that they are accepting only 2 more affiliates for the moment? WTF! Why waste anyone's time when you're not accepting affiliate applications. And I am based in United States. Been in the business for 3 + years. We could have done some business together. They have neither accepted or rejected my application. Disappointing!

MarketingSolutionsInc

I tend to agree with Bruce and some of the others. It's ironic I ran into this thread because I had been a pretty big supporter of EWA when I first started with them like some of the people above. Unfortunetely, I stuck with them long enough to see how they really operate. I had been recommending them to friends and business partners also, but that's definitely changed as well. Are you noticing a pattern in this thread Ryan?

My list of bad experiences is pretty long but I'll just give a single example OP. I had one situation where there was no restrictions listed for an offer, so to make sure I was in compliance with the advertiser and protect my earnings, I asked my AM specific questions about the offer terms and what could and couldn't be bid on for keywords. When the AM finally got around to responding they said they needed to pass the questions onto another staff member because they weren't sure.

I'll try to make a long story short, numerous attempts at getting my questions answered (phone, email, and ignored IM's) without success. Next thing I know I get an email from the same staff member who my questions had been passed onto by my AM (and who had never responded to them) that I'm getting pulled from the offer by the advertiser for the keywords I was bidding on. I had SPECIFICALLY asked two EWA staff members whether these words could be bid on or not and was ignored, but then they do contact me to tell me I may not be paid for the leads and that I'm pulled from the offer. (At this point I've got over $2K in upfront cost invested in advertising for these leads).

Inexcusable, and just one example of the unprofessionalism I've experienced with them. My bad experiences go well beyond the above example but let's just say I personally would never trust them enough to send my traffic to their offers again, especially using any form of paid advertising.

Not impressed that you're taking the time to respond to others posts saying "PM me and I'll try to fix things" to try to save EWA's reputation Ryan - it's all lip service. I think it will only keep a sinking ship afloat for so long when this is what your affiliates are experiencing.

Regards

vikramd

Yeah - I agree with this. You gotta make your own portfolio of banners that you know people will click on. Or - work with a good graphics person to do it for you.

I use the same base graphics to advertise a dieting ebook on Clickbank that I would a dieting product from a CPA network.

The only difference is the text and what it's linking to.

People like pretty shiny stuff that catches their eye.

lina75

I really Think They are the best, this is the only network that I MAKE tons of money compared to the other bull**** Networks out there that shaved like crazy and I never really bother even emailing or COMMUNICATING with my AM once I start seeing the money coming in. I mean unless they failed to pay me every Week which so far never happen.

The only Problem I am facing is I am not able to view all the offer page since I am not in the US but since I am making quite a bit now with them I subscribe to hidemyip and it solves everything.

lina75

For your Info I was rejected twice but kept applying and I think they approve me by mistake...anyway glad I am in. Sorry for those that couldn't get in, try again don't give up...I am just addicted to getting weekly payments on time.

john55

try to call them

itlnoor

RYAN... The question was related to a particular offer that had all countries attached to it. The problem is I wanted to make it sure before going ahead which are the countries that are covered. Eventhough it has the tag all countries I wanted to make sure it is applicable to India. At present I am targeting India and US. But the reply was not helpful.
Another thing is I know you are a busy person. But it is not fair to assign me an AM. I want to work closely with a helping AM. I am here to make the best of your network. I am sorry IF I am sounding Harsh I can't help

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harro1

If it is written "all countries" then it is for usa only, if it's "international" then i can think of targeting uk,canada,usa,australia etc. EWA is a great network, awesome support, you just need to be keep little patience.

Arfan

I am with EWA network and I never ever had a problem they have some pretty fast communication and great customer service from my experience. Maybe instead of email you should have your account manager on some sort of IM so you can communicate faster?

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OnlineMarketingSys

Well networks are exposed to a lot of risk, from merchants not paying them to affiliates trying to cheat or drive bogus leads to them. So many networks take a great deal of their time carefully screening new affiliates. And in your case, many networks have noticed a predominance of Indians engaged in attempting to defraud their networks, so they are more careful to allow them into their networks.

It's like anything else, people equate some countries with fraud or other illegal practices. For example, China is often though of as providing a lot of cheap counterfeit goods (because the chinese laws do not have strong copyright laws), Nigeria is often though of for email scams and western union scams. Does this mean that all Nigerian people or Chinese people are bad people? NO. It's, just that the countries have got a bad rap, because of fraud and deception...

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andreblamads

No network is perfect, but we def strive to be...

yukinara

well, I guess not everyone can be happy with a certain network. EWA is not something big as Azoogle or CPAEmpire, just think of them like a circle of friends who try to help each other to make money, but eventually we have to figure out what we have to do on our own
Right now I push most of my traffic to EWA because of 3 reasons:
1- Fast payment term
2- Higher CPA
3- Lots of offer

The way they work can be a different than other networks, but well, overall, I have little problem with them so I'd recommend them to anyone who can push good traffic

Only by helping your fellow businessman, you can finally achieve true success

Clyde

Omar is a great guy might be good if you ask them to put him as your AM.

Nicki on the other hand is almost non-existent, I have sent him countless emails the past month and she has never replied to even one so I just gave up.

itlnoor

Ryan contacted me on my mail and said he will see that I get an AM. Shortly after that I received a mail from my AM. I am happy to have got noticed. This forum is a great place to voice our disappointment. But for this forum my views would have gone unnoticed. Thanks warriors. Thanks for joining me.

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Rhawn

Yeah, I'm going to have to disagree with you there. I registered just to respond to this. Nicki is my AM @ EWA and she is on the ball, and extremely available. Day and Night. I've pinged her late @ night and she's responded, while out to dinner. On top of that, she's the most helpful AM I've had at any network, hands down.

And to all the people that think by signing up with a CPA network means they are going to hand you profitable campaigns, you're living in a dream. That's not how it works. This game is for do-it-your selfers who are willing to grind.

EWA has a long list of haters. It happens when you do your thing and get paid.

banker0679

EWA is really great in helping you out with stuff (although they provide for guides)

They're not noob friendly so I dont recommend them to any noobs

You must know what you're doing before going to them

They ARE a great network and I have made $$ with them

Just like every system...you need to learn how to operate with them otherwise you're going to blame them

The offer a lot of the same offers a lot of networks offer BUT at a higher payout

EWA is not for starters....but for those who know what products to promote and want a higher payout

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Colton

I will also have to disagree with you on this. The first time I contacted her which was a few days ago, we had about 5 emails back and forth answering my questions and that convo was in a total of 30 minutes. She replied back very fast and was helpful.

techinik

itlnoor You should try calling them before bashing them on public forum. That's just my opinion. I know you get frustrated but I also face such problem with networks where they either don't email me back or email me after a long tie. If I need my answer fast I just call them. Its not a big deal to call them. They got tons of emails so you should understand that.

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techinik

I completely agree with you. The problem with India is not that there are lot of scammers but there are organized scammers, so these few organized scammers give bad rep to India.
Anyway if you are legitimate and have something good to offer to network then just call them, show them your earning proofs and you will be in even if your country is listed in banned list. They are there to make money and if you can make them money, then you are in, its simple business rule.

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mccauley

Well I don't like EWA too much. They very often DON't got the highest payouts. If you use tools like offervault or offers202 you can see that immadiately. I think they often just broker the offers.
About it being exclusive and hard to get in is bull****. I applied without referral talked some bull**** in an email and I got accepted right away.
I don't like the staff, ryan eagles picture with his chiney bling stuff. And he is not somebody you want to work for. If you look at the kind of posts he makes here trying to break down cpalead to get his blamads launched.

Silentkiller1

They neither denied nor accepted me. In one previous app they asked me for one referral and I got one. But then they ask for another, why should I waste time getting more and more referrals. I was unable to get the point. And about approvals,no one ever replied to me yet. If you are a newbie then stay away from this network or you will lose your time and faith in affiliate marketing.

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