Lead Impact rant.

bravo75 · 10-30-2010, 04:58 PM

At which point should I take legal action? I had some campaigns that I had to wait almost 2 weeks for to get approved. I had enough of their service and decided I wanted a refund. Well, it has been 6 days now and 3 support tickets sent and no reply. Maybe I should get in touch with their hosting account and have them shut down? I am so p.ssed off with them and I just want my money back. What are my options?

williamrs · 10-30-2010, 07:02 PM

You want to get a refund for the money that you have already spent or you just want to get back the money that's still in your balance?

Chris Worner · 10-30-2010, 08:09 PM

I spat the dummy with them to the opther night and demanded my money back, got a response, 2 days later.

I will have the funds to join Traffic Vance within the week.

Chris

bravo75 · 10-30-2010, 09:31 PM

$170 from my remaining account

Quote:

Originally Posted by williamrs

You want to get a refund for the money that you have already spent or you just want to get back the money that's still in your balance?

emmedi · 10-31-2010, 12:39 AM

Quote:

Originally Posted by Chris Worner

I spat the dummy with them to the opther night and demanded my money back, got a response, 2 days later.

I will have the funds to join Traffic Vance within the week.

Chris

How did you do it? I want my money back too, but got no reply.

Best,

Marco

Chris Worner · 10-31-2010, 02:17 AM

Quote:

Originally Posted by emmedi

How did you do it? I want my money back too, but got no reply.

Best,

Marco

When you log on, hit the "new account Specialist" button at the top right, and select billing from the options and send your email asking for your money back.

Chris

Firstrate · 10-31-2010, 11:58 AM

Wow I didn't realize people were waiting this long for campaign approvals!

Two weeks is just crazy and makes it very hard to get any kind of momentum going.

ChrisBa · 10-31-2010, 01:13 PM

Quote:

Originally Posted by bravo75

At which point should I take legal action? I had some campaigns that I had to wait almost 2 weeks for to get approved. I had enough of their service and decided I wanted a refund. Well, it has been 6 days now and 3 support tickets sent and no reply. Maybe I should get in touch with their hosting account and have them shut down? I am so p.ssed off with them and I just want my money back. What are my options?

Call them up, it will get you much better results

KC-Coop · 10-31-2010, 04:09 PM

I wouldn't advise trying to take legal action over $170 - it won't be worth your time or money.

They have definitely been REALLY slow on approvals lately - but their traffic is still good - for me at least.

bigg · 11-10-2010, 12:09 AM

take a chill pill, or move out to other ppv providers.

badboy_Nick · 11-10-2010, 05:41 AM

Quote:

Originally Posted by bravo75

At which point should I take legal action? I had some campaigns that I had to wait almost 2 weeks for to get approved. I had enough of their service and decided I wanted a refund. Well, it has been 6 days now and 3 support tickets sent and no reply. Maybe I should get in touch with their hosting account and have them shut down? I am so p.ssed off with them and I just want my money back. What are my options?

Just make a chargeback on your credit card. Thats MUCH, much easier and less hassle. That way, you put the ball in their court. Works everytime!

Any questions just let me know

Nick

Agent007 · 03-21-2011, 06:59 PM

Have the approval times improved?

I just signed up with LeadImpact and funded my account yesterday with US$200. Started a campaign yesterday with 4 landing pages. Wasn't approved yet overnight (Aussie) time like it would with TrafficVance.

I also noticed it forced all my bids to a min. of 2.5 cents which is high to start in PPV (we know how poorly PPV usually converts). Is 2.5 cents the minimum now in LI? I was really hoping they would start you at 1 cent.

I really hope approvals are doone within 1 business day. As you really need to watch the first few hours and days of new campaigns, in case it explodes and you need to optimise off bad targets.

Filter · 03-22-2011, 05:32 AM

Quote:

Originally Posted by Agent007

Have the approval times improved?

Hey 007

No, the approval times are still really bad at LI. To be honest, if you're going to be using them a lot then it's worth signing up for PPVPlaybook - not just for the good info and people, but you can also PM one of the guys at LI who approves your campaign within a few hours. OK, it sucks that you have to go to those lengths but it's one way around the wait.

The minimum bid depends on your keyword/URL. The absolute minimum is $0.015, but some URLs/Keywords have a higher min bid. Also, make sure your bids are on manual rather than auto and set your daily budget at $5 so if it gets approved while you're sleeping, you don't burn $$$ on useless targets. Or, set it to $1 / hour and only make one hour of the week active

Cheers

blog · 03-22-2011, 08:59 AM

yup....LI have high min bid for certain keyword

Quote:

Originally Posted by Agent007

Have the approval times improved?

I just signed up with LeadImpact and funded my account yesterday with US$200. Started a campaign yesterday with 4 landing pages. Wasn't approved yet overnight (Aussie) time like it would with TrafficVance.

I also noticed it forced all my bids to a min. of 2.5 cents which is high to start in PPV (we know how poorly PPV usually converts). Is 2.5 cents the minimum now in LI? I was really hoping they would start you at 1 cent.

I really hope approvals are doone within 1 business day. As you really need to watch the first few hours and days of new campaigns, in case it explodes and you need to optimise off bad targets.

Kay King · 03-22-2011, 09:27 AM

There are specific terms about refunds in the TOS - did you check those out?

Recommending a chargeback for a refund that has been request less than a week ago is not good advice. Chargebacks aren't innocent refunds - they reflect poorly on the business but also on you. I've known two people who had credit cards canceled due to multiple chargebacks.

As for legal action - in the TOS you agreed to settling disputes over money with binding arbitration in California.

If you meet the standards for refunds in the TOS, you probably will get some money back but it may not be issued as fast as you want.

kay

CpvGuru · 03-22-2011, 04:14 PM

Quote:

Originally Posted by badboy_Nick

Just make a chargeback on your credit card. Thats MUCH, much easier and less hassle. That way, you put the ball in their court. Works everytime!

Any questions just let me know

Nick

Charge Backs should really be a last resort. They are very difficult for the network and will likely get you banned for life. Read the TC's see if what obligations they have then decide how best to pursue.

Chargebacks really should be a last resort in my opinion.

Michael Forey · 03-22-2011, 06:51 PM

Funny, 6 months ago this would have been a DirectCPV rant. It is like they have flip-flopped.

10-30-2010, 04:58 PM	#1
bravo75 Advanced Warrior Join Date: Jul 2009 Location: From Liverpool, UK Living on the Costa Blanca & Amsterdam, NL Posts: 992 Thanks: 333 Thanked 379 Times in 257 Posts	Lead Impact rant. At which point should I take legal action? I had some campaigns that I had to wait almost 2 weeks for to get approved. I had enough of their service and decided I wanted a refund. Well, it has been 6 days now and 3 support tickets sent and no reply. Maybe I should get in touch with their hosting account and have them shut down? I am so p.ssed off with them and I just want my money back. What are my options?
	“no one talks more passionately about his rights than he who in the depths of his soul doubts whether he has any” ― Friedrich Nietzsche

10-30-2010, 07:02 PM	#2
williamrs Senior Warrior Member War Room Member Join Date: Aug 2009 Location: Brazil Posts: 3,496 Thanks: 174 Thanked 1,159 Times in 614 Posts	Re: Lead Impact rant. You want to get a refund for the money that you have already spent or you just want to get back the money that's still in your balance?
	>> STOP... << Stop struggling alone. Stop wasting time. Stop being scammed. Only 1 SPOT LEFT - CLICK HERE

10-30-2010, 08:09 PM	#3
Chris Worner Senior Warrior Member War Room Member Join Date: Oct 2009 Location: Melbourne Posts: 1,333 Thanks: 1,913 Thanked 652 Times in 344 Posts Contact Info	Re: Lead Impact rant. I spat the dummy with them to the opther night and demanded my money back, got a response, 2 days later. I will have the funds to join Traffic Vance within the week. Chris

10-31-2010, 11:58 AM	#7
Firstrate Kingpin War Room Member Join Date: Dec 2008 Location: Melbourne, Australia Posts: 382 Thanks: 0 Thanked 4,294,967,295 Times in 4,294,967,295 Posts Social Networking	Re: Lead Impact rant. Wow I didn't realize people were waiting this long for campaign approvals! Two weeks is just crazy and makes it very hard to get any kind of momentum going.

10-31-2010, 04:09 PM	#9
KC-Coop Advanced Warrior War Room Member Join Date: Apr 2009 Posts: 523 Thanks: 2 Thanked 62 Times in 55 Posts Contact Info	Re: Lead Impact rant. I wouldn't advise trying to take legal action over $170 - it won't be worth your time or money. They have definitely been REALLY slow on approvals lately - but their traffic is still good - for me at least.
	Wolf Storm Media CPA Network Weekly Payouts, Free Training, Run by Affiliates For Affiliates Let Us Help You Grow Your Business

11-10-2010, 12:09 AM	#10
bigg Active Warrior Join Date: Jan 2006 Posts: 92 Thanks: 2 Thanked 8 Times in 8 Posts	Re: Lead Impact rant. take a chill pill, or move out to other ppv providers.

03-21-2011, 06:59 PM	#12
Agent007 Active Warrior Join Date: Sep 2008 Location: Land of Oz Posts: 59 Thanks: 5 Thanked 5 Times in 5 Posts	Re: Lead Impact rant. Have the approval times improved? I just signed up with LeadImpact and funded my account yesterday with US$200. Started a campaign yesterday with 4 landing pages. Wasn't approved yet overnight (Aussie) time like it would with TrafficVance. I also noticed it forced all my bids to a min. of 2.5 cents which is high to start in PPV (we know how poorly PPV usually converts). Is 2.5 cents the minimum now in LI? I was really hoping they would start you at 1 cent. I really hope approvals are doone within 1 business day. As you really need to watch the first few hours and days of new campaigns, in case it explodes and you need to optimise off bad targets.
	Dave

03-22-2011, 09:27 AM	#15
Kay King Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA. Posts: 15,358 Thanks: 4,310 Thanked 4,667 Times in 2,492 Posts	Re: Lead Impact rant. There are specific terms about refunds in the TOS - did you check those out? Recommending a chargeback for a refund that has been request less than a week ago is not good advice. Chargebacks aren't innocent refunds - they reflect poorly on the business but also on you. I've known two people who had credit cards canceled due to multiple chargebacks. As for legal action - in the TOS you agreed to settling disputes over money with binding arbitration in California. If you meet the standards for refunds in the TOS, you probably will get some money back but it may not be issued as fast as you want. kay

03-22-2011, 06:51 PM	#17
Michael Forey HyperActive Warrior War Room Member Join Date: Mar 2008 Location: Tampa, FL Posts: 290 Blog Entries: 2 Thanks: 26 Thanked 31 Times in 27 Posts Social Networking Contact Info	Re: Lead Impact rant. Funny, 6 months ago this would have been a DirectCPV rant. It is like they have flip-flopped.