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All exchanges must be addressed within 5 days of receiving products. In order to make an exchange, all shoes must be in original, unworn, dead stock condition, or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was under our mistake. Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants. We will exchange if we sent incorrect products or products are factory defective. A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance, It May Not Be Waived Depending On The Circumstance Of The Order. uggnorge-no.com/article.php?id=46:uggnorge-no.com/article.php?id=46]uggnorge-no.com Reserves The Right To Apply This Charge To Any Exchange! WE WILL NOT ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU THE CORRECT PRODUCTS!!! WE WILL ONLY ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU INCORRECT PRODUCTS!!! WE WILL NOT ACCEPT RETURNS OR EXCHANGES JUST BECAUSE THE CUSTOMER DECIDES THEY NO LONGER WANT A PAIR OF SHOES uggnorge-no.com/article.php?id=46:uggnorge-no.com/article.php?id=46]ugg, OR BECAUSE THE CUSTOMER HAS PICKED THE WRONG SHOES OR BECAUSE THE CUSTOMER THOUGHT THEY WOULD LOOK DIFFERENT FROM THE PICTURES. READ OUR POLICY AND MAKE SURE YOU SELECT THE CORRECT PRODUCT, COLOR AND SIZE, AND ASK ANY QUESTIONS ABOUT THE PRODUCTS BEFORE YOU PURCHASE! Kom fra:uggnorge-no.com:uggnorge-no.com]uggnorge-no.com