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Old 11-30-2011, 10:07 AM   #1
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Default MaxBounty Downtime - November 29, 2011

On November 29th, 2011 at around 8:00pm, MaxBounty was subjected to a brute force attack by unknown hackers. As a result of this attack, our servers were unavailable for a period of almost 3 hours. We were able to stop the attack and take measures to prevent this from happening again in the future.

We realize that this downtime may have had a financial impact on some of our affiliates, especially those who are purchasing the traffic they are sending to our campaigns. As we have done in the past when we've experienced downtime, we will be compensating affiliates who were affected by the downtime last night.

The amount of compensation will be calculated using month-to-date earnings and earnings for November 29th before the downtime, with a minimum payout amount of $2.00. Your MaxBounty Account History report will show if you have qualified for the downtime compensation.

MaxBounty takes great pride in the high level of service we provide to our affiliates. We hope this compensation ensures your affiliate marketing efforts remained profitable during our downtime.

Please do not hesitate to contact me with any questions.

Steven Sauve
steve at maxbounty.com / AIM = maxbountysteve
http://www.maxbounty.com
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Old 11-30-2011, 10:09 AM   #2
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Default Re: MaxBounty Downtime - November 29, 2011

Quote:
Originally Posted by Steven Sauve View Post
On November 29th, 2011 at around 8:00pm, MaxBounty was subjected to a brute force attack by unknown hackers. As a result of this attack, our servers were unavailable for a period of almost 3 hours. We were able to stop the attack and take measures to prevent this from happening again in the future.

We realize that this downtime may have had a financial impact on some of our affiliates, especially those who are purchasing the traffic they are sending to our campaigns. As we have done in the past when we've experienced downtime, we will be compensating affiliates who were affected by the downtime last night.

The amount of compensation will be calculated using month-to-date earnings and earnings for November 29th before the downtime, with a minimum payout amount of $2.00. Your MaxBounty Account History report will show if you have qualified for the downtime compensation.

MaxBounty takes great pride in the high level of service we provide to our affiliates. We hope this compensation ensures your affiliate marketing efforts remained profitable during our downtime.

Please do not hesitate to contact me with any questions.


Wow glad to hear that thanks Steven

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Old 11-30-2011, 10:11 AM   #3
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Default Re: MaxBounty Downtime - November 29, 2011

Maxbounty is a class act.
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Old 11-30-2011, 10:23 AM   #4
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Default Re: MaxBounty Downtime - November 29, 2011

Now That's what you call taking care of your affiliates just got the email from them.

Love them

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Old 11-30-2011, 08:41 PM   #5
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Default Re: MaxBounty Downtime - November 29, 2011

Great work Steve. I have always liked the approach you have taken for unpleasant circumstances like this.

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