Cannot login to my CPA network Plz need Help

mostafa999 · 02-12-2012, 05:04 AM

Hi all, I have been an affiliate with a CPA Network called Optimal fusion, they are a good company and many people written great reviews about it. A few days ago they sent me an email saying that they made a new interface system and all links of our campaigns should be pulled from their new system.

The problem is that when I tried to login to their new interface my user name and Password don't work and I am sure that it they are 100 % correct even when I click on Forget password and I enter my user name the page also tells me invalid username, the user name and password still works on the old interface, which I have bookmarked.

They have also mentioned in their email that the old links will be deactivated on the 13th of February, and I still cannot login to my campaigns on the new system.

I have sent them emails many times but until now there is no reply, so if anyone here has an account with optimal fusion and faced this problem, or anyone who has experienced with such situation, I would appreciate if you could help me out.

Thanks

Marxy · 02-12-2012, 05:05 AM

Contact AM/Support, because there is problem with the new interface engine.

I think its nothing to worry about.

Vishalicious · 02-12-2012, 05:08 AM

contact your affiliate manager.
if you don't know there contact details check your emails.
when you signup you get asisgned a affiliate manager.
send him an email and try your luck if you gets reply.

mostafa999 · 02-12-2012, 05:30 AM

Quote:

Originally Posted by nimuel

contact your affiliate manager.
if you don't know there contact details check your emails.
when you signup you get asisgned a affiliate manager.
send him an email and try your luck if you gets reply.

I have contacted every email listed on their website 4 days ago,and only contacted my affiliate manager just yesterday, I guess I will have to wait a little bit more. I am still new in IM, so I really didn't know which one to contact.
Thanks

Trevor · 02-12-2012, 05:49 AM

If you have an affiliate manager with the network, hit him/her up by mail or AIM (AIM is used in most cases to contact AMs).

If you can, try calling them and explain to them you can't access your account anymore.

mtmjohn · 02-12-2012, 09:20 AM

Quote:

Originally Posted by mostafa999

Hi all, I have been an affiliate with a CPA Network called Optimal fusion, they are a good company and many people written great reviews about it. A few days ago they sent me an email saying that they made a new interface system and all links of our campaigns should be pulled from their new system.

The problem is that when I tried to login to their new interface my user name and Password don't work and I am sure that it they are 100 % correct even when I click on Forget password and I enter my user name the page also tells me invalid username, the user name and password still works on the old interface, which I have bookmarked.

They have also mentioned in their email that the old links will be deactivated on the 13th of February, and I still cannot login to my campaigns on the new system.

I have sent them emails many times but until now there is no reply, so if anyone here has an account with optimal fusion and faced this problem, or anyone who has experienced with such situation, I would appreciate if you could help me out.

Thanks

Try to call them ASAP. If you need a contact at Optimal fusion, feel free to PM me.

02-12-2012, 05:04 AM	#1
mostafa999 Active Warrior Join Date: Aug 2011 Posts: 54 Thanks: 24 Thanked 0 Times in 0 Posts	Cannot login to my CPA network Plz need Help Hi all, I have been an affiliate with a CPA Network called Optimal fusion, they are a good company and many people written great reviews about it. A few days ago they sent me an email saying that they made a new interface system and all links of our campaigns should be pulled from their new system. The problem is that when I tried to login to their new interface my user name and Password don't work and I am sure that it they are 100 % correct even when I click on Forget password and I enter my user name the page also tells me invalid username, the user name and password still works on the old interface, which I have bookmarked. They have also mentioned in their email that the old links will be deactivated on the 13th of February, and I still cannot login to my campaigns on the new system. I have sent them emails many times but until now there is no reply, so if anyone here has an account with optimal fusion and faced this problem, or anyone who has experienced with such situation, I would appreciate if you could help me out. Thanks

02-12-2012, 05:05 AM	#2
Marxy HyperActive Warrior Join Date: Dec 2011 Location: Norwich, UK Posts: 177 Thanks: 2 Thanked 30 Times in 24 Posts	Re: Cannot login to my CPA network Plz need Help Contact AM/Support, because there is problem with the new interface engine. I think its nothing to worry about.

02-12-2012, 05:08 AM	#3
Vishalicious Active Warrior Join Date: Dec 2009 Posts: 80 Thanks: 15 Thanked 10 Times in 10 Posts	Re: Cannot login to my CPA network Plz need Help contact your affiliate manager. if you don't know there contact details check your emails. when you signup you get asisgned a affiliate manager. send him an email and try your luck if you gets reply.
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02-12-2012, 05:49 AM	#5
Trevor Stay True To Yourself War Room Member Join Date: Jul 2010 Location: Does It Matter? You Can Work Everywhere! Posts: 666 Blog Entries: 2 Thanks: 79 Thanked 187 Times in 110 Posts Social Networking Contact Info	Re: Cannot login to my CPA network Plz need Help If you have an affiliate manager with the network, hit him/her up by mail or AIM (AIM is used in most cases to contact AMs). If you can, try calling them and explain to them you can't access your account anymore.
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