Google penalty - please advise!

15 replies
Hi Warriors,

Apologies in advance for the long post. Please bear with me and give me your wisdom.

I'm living a bad dream right now that I'm sure many of you will have experienced at some point. So I really need your insights on how to overcome this.
As of last night, the affiliate (coupons) website I am running with my husband has been penalized by Google. Googling the name of the website returns loads of less relevant results and the actual website ranks at something like 70.
Our biggest pages that brought in the vast majority of traffic (they used to rank between 1st and 5th-6th for different search terms) are now between 40 and 60.
Other pages that were smaller but which brought occasional traffic (and conversions) are also gone and buried well into the 60s rankings. Of course our traffic is 98% gone too and so is our affiliate income.
So no doubt that the website has been penalized. What for? We have no clue!

Two of the explanations we are exploring are:
a) site slowness: according to google webmaster tools, there was a progressive (very small) increase in the time the site took to load as it became bigger, but recently there seemed to be a spike in that delay for no obvious reason. Despite what webmaster tools said, every time we tried to load the website it would work fine for us. On the 7th of Sep. we did notice that it became considerably slower (homepage took between 8 and 10 seconds to load). Same thing yesterday on and off, same thing today on and off. We've been talking to our hosting company who doesn't seem to think that there's anything wrong, apart from a temporary (rare as they said) problem with the server on the 7th. To relieve the slowness yesterday we got rid of a facebook widget we had on the homepage, as well as of OpenX ad server we had there. It didn't seem to make that much of a difference. We haven't made any other changes that could have affected the speed.
Hubby is now trying to look through the error log report from our website (wordpress) which is a whooping 1.4 GB big - makes no sense at all why it would be so huge!!! He's finding the same error everywhere which is "unable to load dynamic library" which we are now trying to find out what it means.

b) Link devaluation: although this is hard to believe, it could be a possibility. Of course we won't find out until the next webmaster tools update which could take several days. We deliberately chose to go by the book and build our links slowly and steadily and all link building was done manually and progressively. We never purchased spammy links en masse or had any spammy websites link to us, ever. Because of that, our link count is probably still quite low compared to many other websites. We don't believe any of our links are of bad quality, so it doesn't make much sense why google would stop giving us credit for links.

The most frustrating thing is that we were doing SO well before this happened. Our traffic was steadily going up and with some link building and page optimization we had managed to climb to the highest google rankings for some affiliate programs that converted well and the list of pages that brought us traffic was steadily growing, and so was our revenue. In July we made 4 times what we made in June, in August we made 3.5 times what we made in July and in September we were set to go well over that judging from our growing daily revenue. And then it crashed!
Last weekend we had our second big growth spurt ever since we started back in April, and this added about 100-150 daily unique visitors to our existing traffic. It was impressive! From Sunday the 4th till Wednesday the 7th our traffic was steadily going up, every single day.
Then Thursday started off well and as normal and around the afternoon our visitor numbers started to drop. I didn't think much of it at first (often times you hit some slowness in traffic for an hour or two for no apparent reason, and then it picks up again) but within a couple hours we would only get one visitor every hour or hour and a half. Then one visitor every two hours and so on, till we finally stopped getting visitors almost entirely. This is when we looked into it more and found out that our rankings had suddendly tanked.

Like I said, the most confusing thing is that we haven't done anything wrong (at least not to our knowledge) so we have absolutely no idea why this penalty might have come about. We've always tried to fix any problems google reported very promptly, and we've always purposefully tried to go by the book in our SEO.

I would greatly appreciate any insights, ideas, similar experiences and how you overcame them, advice etc. Or even some emotional support. I really need to find out what might have caused the penalty and fix it asap.
Right now it all seems so impossible to overcome, it seems like we'll never be able to get our rankings, traffic and affiliate income back.
#advise #google #penalty
  • Profile picture of the author brittlesnc
    There's a possibility that your site could be experiencing what is known as the "Google Dance" and if that's the case if you continue to do what you are doing your site will come back stronger than ever but it might take a few weeks.

    Also, if you have a high bounce rate that could affect your rankings...I'm not certain that it would've tanked your rankings like this however .

    Then there's the possibility that your links aren't diverse enough...you shouldn't be getting the same types of links constantly, diversify the links meaning don't just get blog links, don't just get do-follow links, strive to get sidebar links, footer links, etc. and even try to get links not just from .coms but .nets, .orgs, etc.

    I am by no means an SEO expert but I actually have learned quite a bit from what I've read in WSOs, research online, and just trying stuff on various websites that I own.

    But your story really hits home that you never want to put all your eggs in one basket, diversify your traffic sources and income streams, sometimes having a few smaller sites generating income is better than depending on 1 large site, and this really hits home how important it is to start building a good and responsive list.

    However, maybe you have done some of the above so I can't necessarily assume you haven't...
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  • Profile picture of the author Christi
    I sure hope it's a Google dance case.

    As for the links, I try to diversify as much as possible.

    You're absolutely right about diversifying your income and traffic sources. Unfortunately, because we are still a new website and still not big enough, we just wanted to grow the website to a certain level of traffic and income before we embarked on expanding our projects. It's definitely a lesson learned the hard way!
    I have to admit though, alternative traffic sources such as social media and link building are not things we've been very successful at.
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  • Profile picture of the author brittlesnc
    Have you ever considered guest blogging or bum marketing such as forum posting, article marketing, etc. to generate traffic? It's a lot of upfront work but it does help...definitely can't hurt.

    You also might want to check the bounce rate for the site you are referring to...a number I've always been told you want to stay under is around 60% or so.
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  • Profile picture of the author Adharna
    Make backlink every day, authority site (edu)
    Signature
    SECURITY SERVICES[/B] ][/CENTER]
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  • Profile picture of the author Rogbog
    Just give it some time; maybe a week or two. Watch your numbers though. Don't do anything at all with SEO or anything; no backlinking; just hover and watch your visitors numbers and where your pages are ranking each day. I believe things will change over this time. Google is seeing what you will do; so don't!
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    • Profile picture of the author brittlesnc
      Originally Posted by Rogbog View Post

      Just give it some time; maybe a week or two. Watch your numbers though. Don't do anything at all with SEO or anything; no backlinking; just hover and watch your visitors numbers and where your pages are ranking each day. I believe things will change over this time. Google is seeing what you will do; so don't!
      I don't really agree with this...I think that she should continue to backlink...I can only speak from my own limited experience but from a few things I've tried with my sites when I continued to backlink and continue as normal my rankings came back stronger than ever.

      I got the advice from someone whose opinion I really value here on the WF when it comes to backlinking and the "Google Dance" and he explained to me that one of the worst things you could do during the "Dance" is to STOP backlinking.

      And that drastically increasing or decreasing the number of links as well as increasing or decreasing the link velocity is not a good idea either.

      So in a nutshell she should just continue to backlink as before and IF her site is TRULY experiencing the "Dance" (funny term :p) her rankings should come back and possibly stronger than before.

      But the big question is: "Is her site really going through the "Google Dance" or could it quite possibly be something else?
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  • Profile picture of the author I Can
    google is ****, and not the only one.

    please focus on yahoo or bing.
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  • Profile picture of the author thedude916
    Definitely keep building links. Also add some quality links in there as well. I've had a lot of luck with buildmyrank.com, contextual blog links.

    Did you by any chance launch a large link building campaign prior to this dance? IE: profile blast, etc?
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  • Profile picture of the author ChrisBa
    Odd question, but how is your site doing on other search engines?
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    • Profile picture of the author paulraddick
      Hi, better you can see other search engines like yahoo ,Bing and Alexa.
      From last one month to do daily we are doing off page optimization for one website only. is there any problem with search engines?
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  • Profile picture of the author jasonthewebmaster
    Banned
    It's possible that if your site has nothing but re-hashed and scraped content (such as affiliate coupon feeds) that Google finally decided your site is not worthy of page 1!

    Maybe you can try adding some original content that is not from an rss feed elsewhere on the web... do you guys ever blog on your site?

    Also, have you done link-building or other off-site SEO and marketing in the past?

    What are you doing to market the site? Do you do any articles, press releases, or even video?

    It's tough to put all your eggs into one basket (google) and expect to run a business that way, as I am sure you are realizing.

    You need to expand and get traffic from other top 500 sites, sometimes they can provide even more traffic than google.

    I think if you diversify and expand your marketing efforts as well as strive for quality and new content that is unique, then that will fix your issues.

    cheers and good luck!
    Jason
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  • Profile picture of the author Christi
    Hi guys,

    Thanks for your responses.

    Yes, we have kept doing link-building regardless.
    It's been a weird combination of things, so we're wondering if we have been penalized or if we went through a link devaluation. There are facts pointing at each explanation, but also facts that contradict both. Really confusing and stressful!

    See, Google dropped lots of our links a few days before the ranking drop happened, but these were artificial links anyway. For example, blog comments that appeared on sidebars as the most recent comments. These were artificial and shouldn't have been counted as additional links in the first place, but they were. So no surprise that they got dropped eventually. At the same time though, the number of domains linking to us went up, which is a more accurate reflection of our link-building efforts. In the days immediately after the drop of artificial links and our increased domain count, our web impressions (and thus our traffic) reached an all-time high.
    And then we got dropped. I would lean towards the "links devalued" explanation, except for about a week after it happened we got our highest traffic ever, plus our domain name (without the .com) ranks fifth page when you google it. Regardless of link count, shouldn't it be ranking first? It used to anyway. This is why I wonder if it's a penalty.
    Our domain name is original, so there is no competition for it (i.e. it hasn't been beaten by other stronger domains).

    Now, to complicate things further, the day before we got dropped, Googlebot identified two "DNS issues" which we'd never had before. And on the day when the drop happened it found "network unreachable". Our hosting company confirmed there were some on and off server problems but they are now all fixed. In addition to that, we cleared every error in our error log, banned IP addresses that might be spamming us, and are trying to improve our website's loading speed.

    Link building things we've done since we started: article submissions, press releases, social bookmarking, blog commenting, forum commenting and a few directory submissions. All manually to avoid being associated with spammy websites. Let me say that we have purposefully gone slowly about link-building, doing just a handful of links every day from as many different domains as we can find, to avoid getting thousands of links all at once (which Google is suspicious of).
    Our content is also all done manually to avoid duplications with other competitive websites that may be using RSS feeds for their affiliate content.
    We've tried to build a quality website, which is why it's very perplexing to see us being penalized or devalued.

    Unfortunately, for a website like ours (coupon codes), what we've found to work the best in terms of traffic and conversions is organic searches. Most affiliated retailers forbid PPC advertising using their name/trademarked terms, so that's out of the question too. Which is why we're now between a rock and a hard place.
    Social network websites have been pretty much useless for us in terms of conversions and email marketing - well, we're new, so we've only had a few subscribers to our newsletter so far. We tried PPC for a couple weeks (not using affiliates' trademarked terms) and it wasn't much of a success. We had some clicks and visits but not even one conversion, so we ended up losing money.
    We're looking into it again though, we might give it another more serious shot.

    Definitely, I have come to realize that you can't build a solid business based on google so we'll be looking at other ways of bringing in traffic and generating income. I had the naivety to think that if you played by google's rules and went by the book, then you wouldn't be affected much even in a major update, and that you could have some consistency. You can laugh at my face, haha...

    As for traffic from other search engines: it hasn't been affected, but it's not much at all. Maybe 20 people a day at best. Our search engine traffic almost exclusively comes from Yahoo and Bing after the Google drop.
    I'd love to find ways to rank high with these search engines, but I suspect that not enough people search. For the terms we're getting traffic for, we rank between 3 and 5 on Yahoo and Bing, so quite well, but we're getting very few people, still. For similar ranking positions on Google we would be getting triple digits in visitors.
    Oddly enough, our image impressions on Google haven't been affected at all, while our web impressions have (of course) tanked in the past week.
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    • Profile picture of the author blend
      I would cut back on to many affiliate links etc. Google doesn't want this. Googles new update is to provide people with relavent information, and so on...

      Heres what to do:

      Create lot's of unique content at least 1000 words per post fot the next couple of weeks!

      Optimize your website for the keywords etc...

      Use internal linking between your pages/post.

      Create quality backlinks (not to many)

      Your bounce back for sure. This is what google wants, works for me. Can take up to a month though?...
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  • Profile picture of the author Khemal
    http://www.warriorforum.com/warrior-...ml#post4675512

    Perhaps that may shed some light?
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  • Profile picture of the author kento57
    The typical advice is to continue as you have and see if it bounces back. If not, you need to pull out all the stops and change the back linking strategy. Sometimes a more aggressive strategy can bring it back.
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