PSA: My Experience With Snapvertise (Not Good)

12 replies
I just want to note that this is the only time I have ever written a negative review for an affiliate network. I have been doing affiliate marketing since around 2005 and have never had a problem with other networks.

I have a free, non-incentivzed website in the paid survey niche that currently earns over $200 per day with various other networks. While searching for more offers to add, I came across SnapDollars, which is exclusively on Snapvertise. It looked like it would do well on my site, so I signed up to Snapvertise to promote it. There isn't a lot of information on Snapvertise floating around, so I had to go out on a limb and try them for myself.

First, there are several red flags for this network. They don't offer free ACH, only wire transfers with high fees. Also, they don't offer Paypal. Regardless of what excuses they use (including fraud-related issues), the fact of the matter is that just about every other serious affiliate network offers those options. In addition, they have net-30 payment terms to begin, so you have to wait an entire month to receive your commissions at first.

With all of this under consideration, I decided to send them a small amount of traffic just to reach the commission threshold and see if they paid. I exceeded the threshold in May and was supposed to receive a check at the beginning of July.

My affiliate manager is Erik Maddieux. I contacted him once back in June just to inquire about payment terms. It took him a week to reply. I replied to him to ask about alternative payment methods. I got no reply to that email. I have since contacted him 3 times via email about this specific non-payment issue and have not received a reply. I have left several voicemails and still have not received a reply. I contacted their general automated support phone number and was transferred to a voicemail for a guy that says that he will be in and out of the office all throughout FEBRUARY! So he hasn't changed his voicemail in 6 months!

My personal experience with this network is exactly why you only send a little bit of traffic to hit the commission threshold to see if they pay. Maybe everyone's experience is different (YMMV), but I just wanted to give a little bit of insight so others wouldn't have to join blindly like I did.
#experience #good #psa #snapvertise
  • Profile picture of the author Joey Babbs
    DAMN! I am experiencing the exact same issues....the guy with the voice mail that says he will be out most of February REALLY scares me....
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    I MADE OVER $3,000,000 ON CPA LAST YEAR

    CLICK HERE & SEE MY EXACT CAMPAIGNS!
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    • Profile picture of the author Joey Babbs
      *** UPDATE - THIS NETWORK IS NOT REPLYING DILIGENTLY TO ANY SUPPORT CALLS - THEY STILL OWE ME MONEY - VERY DISSAPPOINTED>>
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      I MADE OVER $3,000,000 ON CPA LAST YEAR

      CLICK HERE & SEE MY EXACT CAMPAIGNS!
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    • Profile picture of the author snapsean
      Joey, can you post our support portal that is under construction but taking tickets?
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      • Profile picture of the author Joey Babbs
        Originally Posted by snapsean View Post

        Joey, can you post our support portal that is under construction but taking tickets?

        Sean I cannot post your support portal and endorse your business for the plain and simple reason - you are not getting back to people!

        I have sent 3 support requests and NO ANSWER.

        You owe me a decent amount of commissions and I want to know how and when you are going to pay me. CONTACT ME ASAP>

        Perhaps if I hear from you again I will come and tell everyone....but in the mean time you need to get a hold of me.
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        I MADE OVER $3,000,000 ON CPA LAST YEAR

        CLICK HERE & SEE MY EXACT CAMPAIGNS!
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        • Profile picture of the author snapsean
          Joey - you just earned your first revenue in August and you started complaining around August 20. Give us a chance mate ;-)

          I admit Erik was not responding, and I have taken over his tickets. There is catching up to do. We are not ignoring you.
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          • Profile picture of the author Joey Babbs
            Originally Posted by snapsean View Post

            Joey - you just earned your first revenue in August and you started complaining around August 20. Give us a chance mate ;-)

            I admit Erik was not responding, and I have taken over his tickets. There is catching up to do. We are not ignoring you.
            I tried contacting you and Erik several times through the emails you provided which you NEVER reply to, the phone numbers never get answered, your mailbox is always full, and I submitted 3 support tickets that never got answered!

            So I am aware that my payment is for August but I have been trying to contact you for weeks trying to set up things in my account. If you don't answer me then it really makes it difficult to get offers running for you.
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            I MADE OVER $3,000,000 ON CPA LAST YEAR

            CLICK HERE & SEE MY EXACT CAMPAIGNS!
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  • Profile picture of the author snapsean
    Hi Chad,

    Sean from SnapVertise here. I am sorry you had a poor experience with SnapVertise. I have had a few complaints about Erik recently. I will be having a chat with him on Monday.

    We are moving over to a ticketing system as we speak so issues like this do not occur again, and I can make sure our affiliate managers are doing their job.

    I am not able to post emails since I am new here, but visit snapvertise.com and about us to "Ring Me."

    Make sure to mention this thread and your name.


    I'll do everything I can do make our affiliates happy!

    -Sean
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    • Profile picture of the author snapsean
      Our new ticketing system will resolve these issues. If someone does not reply in a timely matter, than I or someone else can take a look at the email and help you out. One of us is always around. Even at night, tech tends to work late.
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  • Profile picture of the author PPC-Coach
    At least they're trying, that's a good sign.

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  • Profile picture of the author Xtronikz
    Banned
    I think this forum needs a scam networks thread that has had multiple fraudulent activities on the network side to help affiliates stay away. When you say survey site you mean incentivized for prizes and that sort of stuff?
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  • Profile picture of the author ChadOath
    It seems their Zendesk support ticketing system is no longer active.
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  • Profile picture of the author Joey Babbs
    Ok so after much back and forth...I finally got paid...the payment was about 2 months late...and they still owe me money for september...which I assume will be paid to me.

    The whole experience was a headache though...and it took days and weeks sometimes to get a reply from them...

    I think they are very short staffed right now and a couple affiliate managers have been fired. At least the owner is trying...

    Maybe someday they will get their #%$% together...after a few conversations he does seem like a nice guy..
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    I MADE OVER $3,000,000 ON CPA LAST YEAR

    CLICK HERE & SEE MY EXACT CAMPAIGNS!
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