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How legit is CJ! My account got closed for no reason!

by smolodoy
18 replies
Got a question about CJ (commission junction). I've had a coupon site up and running, used their API to upload coupons to my site, a month had passed and my account got shut down for no reason. No explanation was provided, they said that I violated one of the terms of the offer that I was running or something like that and my account was closed.

How can I keep track of hundres of offers that I was running and remember all the terms?!

Now the question is, I have registered a new account and want to run just several offers that I can keep good eye on, will they shut my account down, by seeing my name and address? What do you suggest! Please help me out, the offers that I have only CJ has! Thank you!
#account #closed #legit #reason
  • Profile picture of the author Benjamin T
    Originally Posted by smolodoy View Post

    will they shut my account down, by seeing my name and address?
    I can't speak to how or why you got banned (never used CJ before), but I can tell you that re-registering using your same information will probably get you red flagged, and banned quickly.

    Have you tried giving them a call yet? Or rather any attempt to learn why you were banned and if it is something that can be reversed. You could plead ignorance and maybe they'd give you another shot at it.

    Good luck.
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  • Profile picture of the author smolodoy
    You can't get on a phone with aff. deparment only through email. And yes I tried, but without success. I was activate, like I said I violated one of the terms the offer that I was running that got be banned! DOn't know if I should start running their offers with my newly created account, dont know how safe is it, if anyone can suggest that be great!
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  • Profile picture of the author tehdellguy22
    Just call them and they'll reactivate it. if you can make them money, they'll bring you back on board by any means
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  • Profile picture of the author ChrisBa
    IMO you're better off calling them and explaining the situation and seeing if you can come to an agreement to get your account back opposed to trying a new account.
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  • Profile picture of the author CashAdsMike
    Definitely give them a call as everyone has already said. Atleast then even if they don't reactivate your account you will know the reason.
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  • Profile picture of the author smolodoy
    I tryeid reactivating my account, I spoke with them, and they told me that they wont'!
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    • Profile picture of the author ankee1991
      Originally Posted by smolodoy View Post

      I tryeid reactivating my account, I spoke with them, and they told me that they wont'!
      Not much you can do if they shut down your appeal, you can make another account but most likely they'll ban you again, especially if you are doing something shady.

      Change up the way your generating traffic or move on.
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      • Profile picture of the author MTVida
        Originally Posted by ankee1991 View Post

        Not much you can do if they shut down your appeal, you can make another account but most likely they'll ban you again, especially if you are doing something shady.

        Change up the way your generating traffic or move on.
        At this point, I'm afraid that's probably true.

        I would check out other networks, such as Share-a-Sale. You may even be lucky enough to find the same merchant. I wouldn't recommend using the same promotional methods however, as it will likely continue to get you suspended.
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    • Profile picture of the author Greedy
      Originally Posted by smolodoy View Post

      I tryeid reactivating my account, I spoke with them, and they told me that they wont'!
      I would just move on at this point. No use slowing down your business over split milk.
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    • Profile picture of the author linux17
      Originally Posted by smolodoy View Post

      I tryeid reactivating my account, I spoke with them, and they told me that they wont'!
      Have you tried to get exact reason because of that your account is suspended, because I don't think CJ will suspend your account without any genuine reason...
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  • Profile picture of the author badboy_Nick
    Contact them - see what they say as to why you were shut down. If they still owe you money for campaigns you ran by the books, take them to the small claims court. They can't ignore it

    Any questions just let me know,
    Nick
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  • Profile picture of the author petjelly
    You will get better answer if you contact them directly. They know exactly why your account was closed.
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  • Profile picture of the author pcalvert
    Originally Posted by smolodoy View Post

    Please help me out, the offers that I have only CJ has!
    One of these may be a possible solution to your problem:
    www.skimlinks.com
    www.viglink.com

    Phil
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    "If a cat sits on a hot stove, that cat won't sit on a hot stove again.
    That cat won't sit on a cold stove either." - Mark Twain

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  • Profile picture of the author smolodoy
    So no one has faced this dilemma before? Dont' even know what to do!
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  • Profile picture of the author smolodoy
    Well couple of days ago I had a sale for over $100, so I dont' want to drop them, they're the only ones that have the offer that I need. I need a wise advise as to what to here in this case, I dont' want to make them money and have them close my account becuse I've opened another one, could that be the case?

    As I have mentioned they said that I have violated one of the terms of one of the offers that I was running, but as mentioned earlier I used API code to upload all the offers to my coupon site, so I couldn't possibly read all the terms and condition of 100's of offers that I've ran. Don't know exactly what I have violated, but possible my pages started to rank on keywords like "petco" that got my account suspended, I dont know for sure, they just said I violated the terms, wheren't specific about it.
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  • Profile picture of the author JC Web
    You keep saying you couldn't possibly read all the terms and conditions of all your offers but that is exactly what you have a responsibility to do. If you don't want to get banned from a network or advertiser you absolutely must abide by their terms or you can't complain when you get kicked off.

    You still don't seem to have learned your lesson from this since you are still making excuses for it that are not valid. Do yourself a favor and face your mistakes so that you don't keep committing them and ruin your business.
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    • Profile picture of the author Renal Jo
      Linkshare.com has very similar offers and structure to cj.com

      I would recommend setting up an account with them. Also you can use Offervault.com to identify the exact offers that you were promoting with cj.com through a different Affiliate/CPA network. This will allow you to continue to earn on your existing niche sites.

      But you situation clearly highlights the fact of why you never want to have all your eggs in one basket.
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