PPC conversion tracking and DLGuard

intellect22 · 08-10-2009, 03:45 PM

Hello everyone hope all is well! Let's talk about conversion tracking for PPC and using DLGuard.

Conversion tracking:

Does anyone else have problems with ACCURATE conversion tracking using adwords,yahoo, or msn tracking code? My conversion stats are almost never accurate. Let's say for instance that I get 10 sales on one of my products. Well when I log in to check my stats adwords might tell me I had 6 sales that day or 13 sales that day, it's always under or over but never right on...very frustrating because that screws up the EPC on your keywords! I understand that some people might buy and then not download the product right away but my main concern is when the tracking is OVER the actual sales. This could make a keyword that is in fact not profitable look profitable. Anyone else ahve this issue and has anyone found out how to fix this problem?

DLGuard:

I like DLGuard but one thing that really gets annoying about it is the amount of people that cannot download the product. Everyday I get emails from customers saying something like: "I couldn't download the product" or "I have never had problems downloading something online before until now!"...you get the point. When I go to the link that is sent to them in their email, it works for me every single time so I have no idea why it won't work for others! Anyone else have this issue?

Cheers,

Kevin B.

samstephens · 08-10-2009, 11:12 PM

Hi Kevin,

Occasionally you can sometimes have people with download issues (for various reasons...usually slow or unstable internet connections), but you shouldn't be getting a high number.

How large are your files? And who is your hosting provider?

These are the two aspects that generally affect download stability, especially for your dial-up or unstable internet connection customers.

Something that can often help:

Put the files you're offering for download on the same website as DLGuard.

Then in DLGuard, go to the Options menu > Configuration.

Tick the box labelled "Use Large File Support".

Even if your files aren't large, this can sometimes offer better download stability.

Are you offering PDF's, or sound/video files for download? If so, on the Config page, also tick "Force IE To download as attachement".

I hope this helps!

If you've still got customers having troubles, then if you can open a support ticket over at my site, I'll check it out for you!

cheers
Sam

08-10-2009, 03:45 PM	#1
intellect22 Kevin Brown War Room Member Join Date: Jun 2007 Location: Scottsdale, AZ Posts: 197 Thanks: 18 Thanked 12 Times in 9 Posts	PPC conversion tracking and DLGuard Hello everyone hope all is well! Let's talk about conversion tracking for PPC and using DLGuard. Conversion tracking: Does anyone else have problems with ACCURATE conversion tracking using adwords,yahoo, or msn tracking code? My conversion stats are almost never accurate. Let's say for instance that I get 10 sales on one of my products. Well when I log in to check my stats adwords might tell me I had 6 sales that day or 13 sales that day, it's always under or over but never right on...very frustrating because that screws up the EPC on your keywords! I understand that some people might buy and then not download the product right away but my main concern is when the tracking is OVER the actual sales. This could make a keyword that is in fact not profitable look profitable. Anyone else ahve this issue and has anyone found out how to fix this problem? DLGuard: I like DLGuard but one thing that really gets annoying about it is the amount of people that cannot download the product. Everyday I get emails from customers saying something like: "I couldn't download the product" or "I have never had problems downloading something online before until now!"...you get the point. When I go to the link that is sent to them in their email, it works for me every single time so I have no idea why it won't work for others! Anyone else have this issue? Cheers, Kevin B.

08-10-2009, 11:12 PM	#2
samstephens DLGuard.com War Room Member Join Date: Nov 2004 Location: Central Coast, Australia Posts: 6,208 Thanks: 69 Thanked 261 Times in 117 Posts Social Networking	Re: PPC conversion tracking and DLGuard Hi Kevin, Occasionally you can sometimes have people with download issues (for various reasons...usually slow or unstable internet connections), but you shouldn't be getting a high number. How large are your files? And who is your hosting provider? These are the two aspects that generally affect download stability, especially for your dial-up or unstable internet connection customers. Something that can often help: Put the files you're offering for download on the same website as DLGuard. Then in DLGuard, go to the Options menu > Configuration. Tick the box labelled "Use Large File Support". Even if your files aren't large, this can sometimes offer better download stability. Are you offering PDF's, or sound/video files for download? If so, on the Config page, also tick "Force IE To download as attachement". I hope this helps! If you've still got customers having troubles, then if you can open a support ticket over at my site, I'll check it out for you! cheers Sam
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