Is there a Google appeals process?

cato · 09-18-2008, 08:21 AM

I just tried to start my first Google Adwords Image ads and they were dissapproved for content. I re-read the content rules and do not see why the ads were disapproved and am wondering if I can ask them to reconsider or give me an explanation.

chris2289 · 09-18-2008, 10:05 AM

can you post the details of the image?

KirkMcD · 09-18-2008, 10:25 AM

Quote:

Originally Posted by cato

wondering if I can ask them to reconsider or give me an explanation.

Of course you can ask them, you are paying them. Just fill out a support ticket.

askloz · 09-19-2008, 11:36 PM

Cato, post the image, you're on my forum, if you don't want to do it here, send me a private message on my forum

semie · 09-20-2008, 03:49 AM

usually if you just edit the ads, the disapproval should go away. if that doesnt work, pause and create a new campaign and rebuild. make sure the ad copy is within guidelines and is not violating any trademarks. if it really is a technical error, contact them through either email, support ticket, rep, chat, or phone. they are not that great all the time as they are a hit/miss with customer service. if all fails, request a refund on the account, stalling it. then just create a new adwords account and youre good as new.

cato · 09-22-2008, 05:55 AM

UPDATE:
I did appeal and they agreed with me that my ads were fine and did not violate their TOS.

seomonsters · 03-06-2010, 01:53 PM

Quote:

Originally Posted by cato

I just tried to start my first Google Adwords Image ads and they were dissapproved for content. I re-read the content rules and do not see why the ads were disapproved and am wondering if I can ask them to reconsider or give me an explanation.

Sorry to reply here, you pmed me about web hosting. I cant send u pm back as i dont have 50 posts. Contact me via gmail - varundbest10 [at] gmail.com

GSX Enterprises · 03-06-2010, 08:05 PM

Reminds me of the story "How I Sued Google And WON!" I read about a guy sueing over unpaid AdSense dues... apparently they're not to easy to work with. Here's a link to that original article Aaron Greenspan: Why I Sued Google (and Won) [Updated] Pretty fascinating stuff.

-Amy

Groovystar · 03-06-2010, 08:22 PM

I appealed one of my forum bans recently and got my ban reversed by explaining that the staff had said one thing and did another. Sometimes it can't hurt to just contact customer service, it is free to do.

Glad to hear you got it worked out.

09-18-2008, 08:21 AM	#1
cato HyperActive Warrior War Room Member Join Date: Feb 2008 Location: Geneva, IL Posts: 203 Thanks: 7 Thanked 44 Times in 44 Posts	Is there a Google appeals process? I just tried to start my first Google Adwords Image ads and they were dissapproved for content. I re-read the content rules and do not see why the ads were disapproved and am wondering if I can ask them to reconsider or give me an explanation.

09-18-2008, 10:05 AM	#2
chris2289 Active Warrior Join Date: Jul 2008 Location: , , United Kingdom. Posts: 56 Thanks: 2 Thanked 0 Times in 0 Posts	Re: Is there a Google appeals process? can you post the details of the image?
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09-19-2008, 11:36 PM	#4
askloz DailyTradingSystem.com War Room Member Join Date: Mar 2008 Location: United Kingdom. Posts: 2,765 Blog Entries: 3 Thanks: 148 Thanked 264 Times in 207 Posts Social Networking Contact Info	Re: Is there a Google appeals process? Cato, post the image, you're on my forum, if you don't want to do it here, send me a private message on my forum
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09-20-2008, 03:49 AM	#5
semie Warrior Member Join Date: Sep 2008 Posts: 21 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Is there a Google appeals process? usually if you just edit the ads, the disapproval should go away. if that doesnt work, pause and create a new campaign and rebuild. make sure the ad copy is within guidelines and is not violating any trademarks. if it really is a technical error, contact them through either email, support ticket, rep, chat, or phone. they are not that great all the time as they are a hit/miss with customer service. if all fails, request a refund on the account, stalling it. then just create a new adwords account and youre good as new.
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09-22-2008, 05:55 AM	#6
cato HyperActive Warrior War Room Member Join Date: Feb 2008 Location: Geneva, IL Posts: 203 Thanks: 7 Thanked 44 Times in 44 Posts	Re: Is there a Google appeals process? UPDATE: I did appeal and they agreed with me that my ads were fine and did not violate their TOS.

03-06-2010, 08:05 PM	#8
GSX Enterprises Social Media Maven War Room Member Join Date: Nov 2009 Posts: 411 Thanks: 30 Thanked 75 Times in 25 Posts	Re: Is there a Google appeals process? Reminds me of the story "How I Sued Google And WON!" I read about a guy sueing over unpaid AdSense dues... apparently they're not to easy to work with. Here's a link to that original article Aaron Greenspan: Why I Sued Google (and Won) [Updated] Pretty fascinating stuff. -Amy
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03-06-2010, 08:22 PM	#9
Groovystar Advanced Warrior Join Date: Mar 2010 Posts: 557 Thanks: 18 Thanked 19 Times in 19 Posts	Re: Is there a Google appeals process? I appealed one of my forum bans recently and got my ban reversed by explaining that the staff had said one thing and did another. Sometimes it can't hurt to just contact customer service, it is free to do. Glad to hear you got it worked out.
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