Please help. Market Samurai Has Stop Working

[raywarrior1978]

Hello everyone. When I am using Market Samurai and I hit analyze keywords to find the "The Challenge Filters" is starts fetching the results and then it stops working. I keep getting message:

Market Samurai Has Stop Working

Check Online For A Solution And Close Program
Close Program

Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Market Samurai.exe
Application Version: 0.0.0.0
Application Timestamp: 4e3c26a0
Fault Module Name: WebKit.dll
Fault Module Version: 6531.9.0.0
Fault Module Timestamp: 4e3c28f7
Exception Code: c0000005
Exception Offset: 0000c7ff
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Why is this happening?

I tried restarting my computer and I am still getting this message.

Has anyone else experience this problem?

[jimmel196]

Originally Posted by raywarrior1978

Hello everyone. When I am using Market Samurai and I hit analyze keywords to find the "The Challenge Filters" is starts fetching the results and then it stops working. I keep getting message:

Market Samurai Has Stop Working

Check Online For A Solution And Close Program
Close Program

Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Market Samurai.exe
Application Version: 0.0.0.0
Application Timestamp: 4e3c26a0
Fault Module Name: WebKit.dll
Fault Module Version: 6531.9.0.0
Fault Module Timestamp: 4e3c28f7
Exception Code: c0000005
Exception Offset: 0000c7ff
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt


Why is this happening?

I tried restarting my computer and I am still getting this message.

Has anyone else experience this problem?

Why wouldn't you first contact the support staff at Noble Samurai prior to posting here. I would think that would be the logical first step. Just my opinion. Jimmy

[raywarrior1978]

Dear Jimmy I did. but their support is only open from M-Fr 8:30 till 5 pm which is when I am at work and I can't be on the computer. I just thought maybe someone in here has probably run into this problem before and can give me some suggestions sin I am home right now and I studying "The Challenge" and I am trying to follow along the training videos but I am stuck until tomorrow night when I get home, that is if they respond back. They said they were back up for 72 hours so I might hear from them for 3 days. That's why I post it here. I hope that sounds kinda of logical to you now.

Thank you Jimmy

[markhimeb]

why don't u add a ticket at ms suport? they will soon upload an update that will solve your problem

[Robin Blinds]

I dont know if this will help but make sure you have the latest update for adobe air

[raywarrior1978]

yes I just checked and I do have the latest updates for adobe

I wonder if there is a techie person in here

No big deal is just that I am home and I was trying to study and follow along.

I hate when you run into technical problems like this

Now I have to wait until they respond back and come back tired from work and resume my studying

Oh well what am I going to do

Time to watch some tv, lol

[zaco]

reinstall it, I remember it happened to me once, I had to install the software and activate it again and it worked..btw Market Samurai is not as good as it was anymore.. it doesn't show all the results from google keywords tool and the support wont address this issue

[raywarrior1978]

Holy crap are you serious? Should I ask for a refund and buy traffic travis instead?

[golf69]

try a reinstall..same thing has happened to me

[raywarrior1978]

Ok will try

[TopGun38]

Is this the Free or Paid version? Maybe this only happens to the free version. I haven't encountered something like this with my paid one.

[raywarrior1978]

Is the Paid version

[zaco]

I am using it right now and comparing the results with google and how many keywords its missing.. wow I can't believe their support wont address the issue lol.. did you try to reinstall it?

[raywarrior1978]

No I am just waiting for them to email me back with their response

[NobleSamurai]

Originally Posted by raywarrior1978

No I am just waiting for them to email me back with their response

Hi Ray,

I tried finding your support ticket in our system, but without knowing what email address you used I couldn't track it down!

If your issue hasn't been resolved, can you send me a PM on here with the support ticket number so I can work with you to solve the problem?

Cheers,
Tom

Noble Samurai Support