Site down... effect on Google rankings?

BenFromSoMo · 12-15-2011, 12:53 PM

So my site is down. It appears that my hosting account was suspended and I noticed there was an old $11.95 invoice I never noticed and I believe my account was cut off because of this. I have been trying to talk to support to get this handled and I hope it will be handled soon. But I was just wondering what I can expect from Google with this. I am ranked #2 on a competitive two word keyword and I would really hate to lose any ground on account of this stupid little mixup.

aygabtu · 12-15-2011, 01:20 PM

A few hours, it won't effect it at all.

A day or two, you will drop in rankings for a few days and bounce right back

Longer than that or if you have frequents outages and it will be worse.

BenFromSoMo · 12-15-2011, 01:27 PM

Okay thanks. It has been down for about three hours and the support has not yet gotten back to me. I hope this gets resolved soon. It just has me all bothered.

yukon · 12-15-2011, 01:39 PM

Quote:

Originally Posted by aygabtu

A few hours, it won't effect it at all.

Yeah right.

Pull the plug on your own site for a few hours & see how that works out for you in the SERPs.

Good luck with that.

aygabtu · 12-15-2011, 01:54 PM

Quote:

Originally Posted by yukon

Yeah right.

Pull the plug on your own site for a few hours & see how that works out for you in the SERPs.

Good luck with that.

I've lost power for a few hours and it isn't a big deal. The sites bounce right back. Google knows that there are occasional outages, whether it is network issues, power, or maintenance.

Dev!l · 12-15-2011, 02:00 PM

Try and ensure you get hold of customer support as soon as you can. Delay it any more than a few hours and you could see a drop in your rankings.

zannix · 12-15-2011, 02:01 PM

Quote:

Originally Posted by aygabtu

I've lost power for a few hours and it isn't a big deal. The sites bounce right back. Google knows that there are occasional outages, whether it is network issues, power, or maintenance.

It is the frequency of the power outages that will cause suspicion in Google's eyes.

yukon · 12-15-2011, 02:16 PM

Quote:

Originally Posted by aygabtu

I've lost power for a few hours and it isn't a big deal. The sites bounce right back. Google knows that there are occasional outages, whether it is network issues, power, or maintenance.

I'm sure Google didn't try to index your pages during down time, so they most likely never knew the site was down.

If the page/site doesn't exist when Google tries to crawl, you'll drop in the SERPs.

BenFromSoMo · 12-15-2011, 02:19 PM

The site has now been down for four hours or so. Support has promised they would get back to me "shortly." This is really annoying me.

BenFromSoMo · 12-15-2011, 04:14 PM

So they told me that they suspended my account because of defunct pho processes that were causing too muh CPU load. Anyone have any idea what is going to come of this?

rahmat · 12-15-2011, 04:43 PM

I have a site that was down because it has been hacked. I can not remember how long it has been hacked. But I notice that Google did not show the site in the top position for my keywords. After, I recover the site, Google has it back in the top position.

So I guess, Google just want to have its users to have a good experience. Thus Google will remove (temporarily?) your site if it gets wrong.

Pal7 · 12-15-2011, 06:39 PM

Quote:

Originally Posted by yukon

Yeah right.

Pull the plug on your own site for a few hours & see how that works out for you in the SERPs.

Good luck with that.

+1. The last thing Google wants to promote to customers is fake pages.

MikeTheBuilder · 12-15-2011, 06:54 PM

All depends on how frequent google spiders your site. Within 24hrs you'll see negative drops in the serps, but it will come back.

12-15-2011, 12:53 PM	#1
BenFromSoMo HyperActive Warrior War Room Member Join Date: Apr 2011 Posts: 209 Thanks: 13 Thanked 23 Times in 18 Posts	Site down... effect on Google rankings? So my site is down. It appears that my hosting account was suspended and I noticed there was an old $11.95 invoice I never noticed and I believe my account was cut off because of this. I have been trying to talk to support to get this handled and I hope it will be handled soon. But I was just wondering what I can expect from Google with this. I am ranked #2 on a competitive two word keyword and I would really hate to lose any ground on account of this stupid little mixup.

12-15-2011, 01:20 PM	#2
aygabtu Advanced Warrior Join Date: Jan 2011 Posts: 608 Thanks: 20 Thanked 29 Times in 24 Posts	Re: Site down... effect on Google rankings? A few hours, it won't effect it at all. A day or two, you will drop in rankings for a few days and bounce right back Longer than that or if you have frequents outages and it will be worse.
	Check and track SERP results for multiple keywords for FREE at whatsmyserp.com

12-15-2011, 01:27 PM	#3
BenFromSoMo HyperActive Warrior War Room Member Join Date: Apr 2011 Posts: 209 Thanks: 13 Thanked 23 Times in 18 Posts	Re: Site down... effect on Google rankings? Okay thanks. It has been down for about three hours and the support has not yet gotten back to me. I hope this gets resolved soon. It just has me all bothered.

12-15-2011, 02:00 PM	#6
Dev!l Active Warrior Join Date: Feb 2010 Posts: 49 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Site down... effect on Google rankings? Try and ensure you get hold of customer support as soon as you can. Delay it any more than a few hours and you could see a drop in your rankings.

12-15-2011, 02:19 PM	#9
BenFromSoMo HyperActive Warrior War Room Member Join Date: Apr 2011 Posts: 209 Thanks: 13 Thanked 23 Times in 18 Posts	Re: Site down... effect on Google rankings? The site has now been down for four hours or so. Support has promised they would get back to me "shortly." This is really annoying me.

12-15-2011, 04:14 PM	#10
BenFromSoMo HyperActive Warrior War Room Member Join Date: Apr 2011 Posts: 209 Thanks: 13 Thanked 23 Times in 18 Posts	Re: Site down... effect on Google rankings? So they told me that they suspended my account because of defunct pho processes that were causing too muh CPU load. Anyone have any idea what is going to come of this?

12-15-2011, 04:43 PM	#11
rahmat Advanced Warrior War Room Member Join Date: Jan 2007 Location: 8.39 light minutes from Helios Posts: 505 Thanks: 32 Thanked 57 Times in 32 Posts Contact Info	Re: Site down... effect on Google rankings? I have a site that was down because it has been hacked. I can not remember how long it has been hacked. But I notice that Google did not show the site in the top position for my keywords. After, I recover the site, Google has it back in the top position. So I guess, Google just want to have its users to have a good experience. Thus Google will remove (temporarily?) your site if it gets wrong.
	-Rahmat-

12-15-2011, 06:54 PM	#13
MikeTheBuilder Active Warrior Join Date: Sep 2009 Posts: 54 Thanks: 17 Thanked 5 Times in 5 Posts Contact Info	Re: Site down... effect on Google rankings? All depends on how frequent google spiders your site. Within 24hrs you'll see negative drops in the serps, but it will come back.