What's Up With Market Samurai?

[Luke Rayner]

Hi guys, I'm normally more of an observer here but this is something I have to speak up about.

Market Samurai has been really bad lately, I've checked it against other sources of the same info and it seems to be off.

Can anyone recommend a real credible alternative at the moment? Anyone tried Long Tail Pro?

Thanks : )

[bmcgoff]

I know the Rank Trackers has been down for a couple of days, which is definitely annoying. MS is one of the more expensive apps too...

Haven't tried Long Tail Pro but have heard good things.

[Luke Rayner]

I know, it's so annoying, seems like MS is getting bloated or something, they seem to update it everyday.

Long Tail Pro looks interesting, I'm a mac user so I'd have to go with a windows install to try it out. If MS carries on like this I might have to give it a try.

[shazam]

It's really annoying.

I don't understand why they don't roll out an update to go back to pre-cloud till they fix their issues? Their lack of updates on the situation doesn't help either.

[Luke Rayner]

I'm totally with you there, for such a pricey bit of software you'd think they'd have it sorted quicker, still until there is something better we'll have to deal with it : (

[cardine]

The problem with MarketSamurai is that they only charged a one time fee for it. They have to keep updating their code whenever Google changes. However they only charged a one time fee, so they aren't making nearly as much money now as they were when their product was new and everyone was buying it. So they don't have nearly as much time (or incentives) to continue to actively develop MS.

[shazam]

Yep that's very true, hence why they're probably still in 'beta'.

For KW research I'm not too bothered as there's plenty of decent alternatives out there, however all my ranking history is in MS as I found it pretty good for my needs in that respect. Might be time to look at alternatives.

[bmcgoff]

Yeah it's really the ranking function that I use everyday and depend on.

[Patrick Kelly]

Hi,

MS is still one of the better sources for this information. It might be just a matter of sitting with our frustration for a couple of days more. I have contacted them, so will let you know what the feedback is.

cheers, Patrick

[TBInternetMarketing]

Yea they have really been struggling a lot lately. I still use them, but man they were such an awesome product a year or so ago. Now it takes all my patience to use them.

I wonder how their sales are doing?

[zubizubi]

Whatever i still love to use them.

[outwest]

I use it every day for SEO analysis, top 10 on Google
Have not noticed ANY CHANGE. still only takes me like 30-45 secs per kw

kw research? Do that on Google adwords tool, much faster than MS

[Kris79]

Do you have any problems with SEO competition analysis module today?
I can't get any results. I tried many times today and everytime is does not work.

[Luke Rayner]

Yea, I have that problem, I think that's one of the things they mentioned was up with it. I'm also getting no PR data for any results.

[Hils]

The message I'm getting today is this:

We are currently experiencing major issues with some of the services which power Market Samurai.

We will return to full service as soon as we are able, but in the meantime certain services may not work reliably.

The affected services are:

Rank Tracker:
Google rank data (Service Unavailable)
Google PageRank (Service Unavailable)
Google Index Count
Keyword Research:
SEOC
SEO Competition:
Google PageRank (Service Unavailable)
Google Index Count

[papamo44]

Come on MS starting to get annoyed

[synergyxtr]

It has been pretty buggy the past few days as well. We recieved an email from the noble samurai team saying that they are trying to get everything back online.

[outwest]

They have issues from time to time, make sure to upload latest updates

if they do have issues ,,,, assuming they fixed the problems already..the updates will have the fixes in them.........

[cjbmeb14]

Yes it may be back up and running soon but we are going to have to pay extra for certain elements of the software.
I think this is out of order really because we were told free updates for life.

[rslaing]

Latest update Noble Samurai

Looks like the end of Market Samurai There are a lot of unhappy people after this blog posting - me included. They are now offering refunds to unhappy customers that don't want to subscribe to their paid service. It could be the final nail for MS, their withering response to the problem of the product not doing what people bought it for is pretty cringeworthy and at best, a cry for help. If they can't commit to a definite resolution and plan for future users, they really should say so. If I don't see one soon instead of the wishy washy excuses we have seen over the last 12 months, I'll certainly be asking for my refund. It plainly doesn't do "what it says on the tin" - especially now. I thought initially that finally I had bought a product that was of value, unlike the other dozens I have bought that were not, and I hate to say it, in spite of sticking up for them in the face of much adversity, I was wrong. It looks like they have lost to Google and their increasing attempts to stop SEO and instead, get people to conform to their rules and regulations. I'm disappointed, to say the least. Rant over.

[davidtong]

Too bad, it's an overpriced expensive tool for me now as I've been using Niche Finder way more often for KWR anyway.

[cardine]

Originally Posted by cjbmeb14

Yes it may be back up and running soon but we are going to have to pay extra for certain elements of the software.
I think this is out of order really because we were told free updates for life.

They had very poor planning. They should've known that rank tracking is impossible to provide free for life, and it was irresponsible of them to promise that. It was only a matter of time before this happened; it's expensive to track that many keywords for users who aren't paying your monthly server bills anymore.

[tryinhere]

Originally Posted by rslaing

Latest update Noble Samurai

Looks like the end of Market Samurai There are a lot of unhappy people after this blog posting - me included. They are now offering refunds to unhappy customers that don't want to subscribe to their paid service. It could be the final nail for MS, their withering response to the problem of the product not doing what people bought it for is pretty cringeworthy and at best, a cry for help. If they can't commit to a definite resolution and plan for future users, they really should say so. If I don't see one soon instead of the wishy washy excuses we have seen over the last 12 months, I'll certainly be asking for my refund. It plainly doesn't do "what it says on the tin" - especially now. I thought initially that finally I had bought a product that was of value, unlike the other dozens I have bought that were not, and I hate to say it, in spite of sticking up for them in the face of much adversity, I was wrong. It looks like they have lost to Google and their increasing attempts to stop SEO and instead, get people to conform to their rules and regulations. I'm disappointed, to say the least. Rant over.

So you have had no benifit at all from MS over the last 12 months and now see it a fit time to sink the boots in with your little rant.

Bollocks

[outwest]

Market Samurai is not that broken

Normally on SEO it spits out
Domain age
PR
Indexed pages
Backlinks to Page
Backlinks to Domain
Indexed in Yahoo
Indexed in Dmoz
kw in url
kw in header
kw in description
kw in title
referring domains to domain
Referring domains to page
Page edu .gov backlinks and a few more factors

Currently
PR
and indexed pages.......................are not showing

thats not a big deal out of all those factors
Indexed pages I never look at

PR? I am concerned with PR of the backlinks showing so that needs to show but 95 percent of what I look at is working for SEO competition

[rslaing]

Originally Posted by tryinhere

So you have had no benifit at all from MS over the last 12 months and now see it a fit time to sink the boots in with your little rant.

Bollocks

I will categorically state that because of the problems with MS over the last 8 months, I have had to buy other software to do what MS was supposed to do in the first place. I guess from your sneering response that you work with or are an affiliate with Samurai, so will disregard your thinly disguised personal attack. FACT - the product does not and has not done what it was advertised to do for a long time, and for which a price has been paid. I was misled, along with thousands of others. There have been countless complaints about MS for a long time, and my main problem with all of this is that in spite of knowing of the problems, they have continued to take the money. And now they are basically saying that unless you now join on a monthly subscription basis, the product will not do what it was supposed to do in the first place? Are they mad? Why don't they just admit they made a huge mistake, promising something that would eventually fail? And why when these problems became apparent as Google moved the goalposts, didn't they stop selling until they knew the problems could be resolved? It stinks, and I'm sorry, no one in their right mind could support your argument that it must have been of some benefit over the last 12 months. If indeed it had been of benefit, I wouldn't have had to spend even more money on other products.

[rslaing]

Originally Posted by outwest

Market Samurai is not that broken

Normally on SEO it spits out
Domain age
PR
Indexed pages
Backlinks to Page
Backlinks to Domain
Indexed in Yahoo
Indexed in Dmoz
kw in url
kw in header
kw in description
kw in title
referring domains to domain
Referring domains to page
Page edu .gov backlinks and a few more factors

Currently
PR
and indexed pages.......................are not showing

thats not a big deal out of all those factors
Indexed pages I never look at

PR? I am concerned with PR of the backlinks showing so that needs to show but 95 percent of what I look at is working for SEO competition

It is broken, even they admit it, hence the lengthy blog post they have made trying to justify why their buyers now have to pay for a very important part of SEO research that originally they marketed as being one of the main reasons why people should buy their product. You may not need that aspect of MS, but thousands of people have bought it for that and other related attributes

[outwest]

Originally Posted by rslaing

I will categorically state that because of the problems with MS over the last 8 months, I have had to buy other software to do what MS was supposed to do in the first place. I guess from your sneering response that you work with or are an affiliate with Samurai, so will disregard your thinly disguised personal attack. FACT - the product does not and has not done what it was advertised to do for a long time, and for which a price has been paid. I was misled, along with thousands of others. There have been countless complaints about MS for a long time, and my main problem with all of this is that in spite of knowing of the problems, they have continued to take the money. And now they are basically saying that unless you now join on a monthly subscription basis, the product will not do what it was supposed to do in the first place? Are they mad? Why don't they just admit they made a huge mistake, promising something that would eventually fail? And why when these problems became apparent as Google moved the goalposts, didn't they stop selling until they knew the problems could be resolved? It stinks, and I'm sorry, no one in their right mind could support your argument that it must have been of some benefit over the last 12 months. If indeed it had been of benefit, I wouldn't have had to spend even more money on other products.

what a load of garbage
want some cheese with that whine.

No I am not an affiliate
MS has had occasional glitches in the past 6 months since I bought it but its always fixed within a day or two

Kw research is very slow, granted, so I use google kw tool for that. Same database, 100 x faster

SEO competition? the only time I had an issue was when PR changed and Yahoo Site explorer stopped or closed, that took a few weeks and VOILA the PR checker suddenly worked, perfectly just like before

today they are having a massive rework apparently so that will be fixed as it always has in the past, within a few days.

the SEO competition search function has worked for me perfectly since I bought it, and thats what I use it for. its a GREAT product, despite its few glitches. Whats the alternative?

[rslaing]

Originally Posted by outwest

what a load of garbage
want some cheese with that whine.

No I am not an affiliate
MS has had occasional glitches in the past 6 months since I bought it but its always fixed within a day or two

Kw research is very slow, granted, so I use google kw tool for that. Same database, 100 x faster

SEO competition? the only time I had an issue was when PR changed and Yahoo Site explorer stopped or closed, that took a few weeks and VOILA the PR checker suddenly worked, perfectly just like before

today they are having a massive rework apparently so that will be fixed as it always has in the past, within a few days.

the SEO competition search function has worked for me perfectly since I bought it, and thats what I use it for. its a GREAT product, despite its few glitches. Whats the alternative?

Occasional glitches? My software has NEVER fully functioned, and over the last 6 months has only worked at around 50% of what I bought it for, (with lengthy spells of not working at all for over a week at a time), namely, the claims on the marketing blurb that convinced me to buy it.

And no, I will not lower myself to your level of personally attacking you verbally. I'll stick to facts and you can be as puerile as you like. It's amazing how these armchair warriors get so aggressive in the safety of their anonymity and behind their PC screen.

There are MANY users of MS with a myriad of complaints about the product, check them out in this forum, far more than there are praising it's functionality. If the sellers of MS had faith in their product, they wouldn't be weedling their way out of their product responsibility by offering full refunds, no questions asked. FACT

[tryinhere]

Originally Posted by rslaing

I I guess from your sneering response that you work with or are an affiliate with Samurai, so will disregard your thinly disguised personal attack. .

No not affiliate or associated in any way, I just wonder why if your so disappointed why it has taken 8 months to now want your money back, yes i use it and have had the same issues as most people but also got my moneys worth.

I am sure all will sort itself out.

[outwest]

Anyone crying about MS not functioning what are you using it for? kw research? thats so slow its useless, most people use it for TOP TEN google analysis on SEO function

thats has ALWAYS worked great for me
where else can you get that much info for kws in 30 secs? including PR and anchor text of kws ?

I dont believe people if they say the SEO function doesnt work, it works 99 percent of the time

[rslaing]

Originally Posted by tryinhere

No not affiliate or associated in any way, I just wonder why if your so disappointed why it has taken 8 months to now want your money back, yes i use it and have had the same issues as most people but also got my moneys worth.

I am sure all will sort itself out.

I have stuck with it for 8 months because of the promises from them and their responses to others in their forum and support section (which was offline for a really long time) that they were always working on it and will get it right. Well, that wasn't true either was it..............

[outwest]

Originally Posted by rslaing

I have stuck with it for 8 months because of the promises from them and their responses to others in their forum and support section (which was offline for a really long time) that they were always working on it and will get it right. Well, that wasn't true either was it..............

what function doesnt work? for 8 months?

[tryinhere]

Originally Posted by rslaing

I have stuck with it for 8 months because of the promises from them and their responses to others in their forum and support section (which was offline for a really long time) that they were always working on it and will get it right. Well, that wasn't true either was it..............

I'm sure they would be happy to send your refund right through and process it as soon as possible for you, best of luck moving forward.

[rslaing]

Originally Posted by outwest

I dont believe people if they say the SEO function doesnt work, it works 99 percent of the time

You mustn't have been using it much over last 3 months then - it didn't work for a period of almost 3 weeks at one time recently. And for smaller periods of time prior to that.

Don't believe me? Why all the complaints, particularly over the last 6 months that are DOCUMENTED in this forum. Do a search, there are hundreds of posts from very unhappy buyers. It's always handy to get the facts first, I had a check through WF this morning, it's hardly a surprise having read the comments about MS, especially over the last 6 months (and I don't mean the hype from the affiliates of the "disguised" posters) that finally, they have come out with their admittance that it just is not going to work on the original premise that it was sold on.

[mosthost]

Their 'business model' relies on them getting data through unauthorized means. That's a bit 'bootleg' for the amount of money they charge.

[outwest]

Originally Posted by rslaing

You mustn't have been using it much over last 3 months then - it didn't work for a period of almost 3 weeks at one time recently. And for smaller periods of time prior to that.

Don't believe me? Why all the complaints, particularly over the last 6 months that are DOCUMENTED in this forum. Do a search, there are hundreds of posts from very unhappy buyers. It's always handy to get the facts first, I had a check through WF this morning, it's hardly a surprise having read the comments about MS, especially over the last 6 months (and I don't mean the hype from the affiliates of the "disguised" posters) that finally, they have come out with their admittance that it just is not going to work on the original premise that it was sold on.

thats crap
I use MS daily
to search for kws,

what function are you talking about?
I just spent a week using the SEO function looking up a lot of new kws
worked perfectly

that was before the latest glitch but
I have only had a problem that lasted longer than a day one time, that was
when Yahoo site explorer tanked
but
that took out 90 percent of the backlink sites on the net so
backlinks sites using yahoo site explorer had to scramble to find replacement data

I think you guys crying about MS are either not updating it, or
trying to use it for kw research
which is way too time consuming

SEO research button has always worked flawlessly for me
thats all i use it for

My kw Research regimine?
1. I go to google kw tool and search the kws
2, I use "contextual tool" on google kw tool to check CPC
3. I go to Market Samurai SEO button, enter the kws and look up the top 10 competition on Google

Believe me if Market Samurai didnt work for me? as much as I use it?
I would be screaming from the top of the hills, I would be on the board starting multiple threads trashing MS. My question is, why is it working for me? if its not working for you? I have the same software

If you guys are talking about functions OTHER than the SEO button?
such as kw research? kw ranking? etc etc etc
Those may in fact NOT be working
I have no idea I never use them

all I know is
for what I USE IT FOR..............SEO ANALYSIS..................ITS ALWAYS WORKED GREAT

[rslaing]

Originally Posted by outwest

thats crap
I use MS daily
to search for kws,

what function are you talking about?
I just spent a week using the SEO function looking up a lot of new kws
worked perfectly

that was before the latest glitch but
I have only had a problem that lasted longer than a day one time, that was
when Yahoo site explorer tanked
but
that took out 90 percent of the backlink sites on the net so
backlinks sites using yahoo site explorer had to scramble to find replacement data

I think you guys crying about MS are either not updating it, or
trying to use it for kw research
which is way too time consuming

SEO research button has always worked flawlessly for me
thats all i use it for

My kw Research regimine?
1. I go to google kw tool and search the kws
2, I use "contextual tool" on google kw tool to check CPC
3. I go to Market Samurai SEO button, enter the kws and look up the top 10 competition on Google

Believe me if Market Samurai didnt work for me? as much as I use it?
I would be screaming from the top of the hills, I would be on the board starting multiple threads trashing MS. My question is, why is it working for me? if its not working for you? I have the same software

If you guys are talking about functions OTHER than the SEO button?
such as kw research? kw ranking? etc etc etc
Those may in fact NOT be working
I have no idea I never use them

all I know is
for what I USE IT FOR..............SEO ANALYSIS..................ITS ALWAYS WORKED GREAT

But not everyone uses it for the same reasons you do. It isn't about YOU.

Its about the fact that thousands of others bought it for the reasons they hyped about on their blurb that are either broken or are now going to be charged for.

For example, one of the reasons I bought it, being a newbie to IM, is for the (not very fast) rank tracker, using it as a barometer to monitor my SEO on three different sites I had set up, and to monitor the changes in rank as I experimented with various SEO techniques. Now if I want that facility I have to pay a monthly subscription? I wouldn't have been bothered if I had bought it with the knowledge that then, or eventually, I would have to pay a monthly subscription on top of the purchase price (I paid top price for it before I was aware that it could be bought cheaper).

So just accept the fact that others, that have bought it and use it for the promised USP in the ad, have not had FULL functionality, or even unbroken SPECIFIC functionality for quite a long time.

And if you don't mind me saying, please don't be so rude, it reduces the credibility of your other comments.

[outwest]

Why didnt you just dispute the charge on your credit card or paypal?
obviously it must have been doing that from day 1?

as far as me being rude? you are the one saying I must not be using the product that must be why I am saying what I am saying, so I said thats crap, and it is. You dont know how I use the product, so to accuse me basically of lying, which is what you are doing, dont expect a gentle kind sugary response

[rslaing]

Originally Posted by outwest

If you guys are talking about functions OTHER than the SEO button?
such as kw research? kw ranking? etc etc etc
Those may in fact NOT be working
I have no idea I never use them

all I know is
for what I USE IT FOR..............SEO ANALYSIS..................ITS ALWAYS WORKED GREAT

Just started up MS, the opening notice, It isn't that great at the moment for SEO analysis at the moment then?:

MARKET SAMURAI SERVICE INTERRUPTION

Market Samurai has been updated to restore functionality to a number of services.
Google rank data in the Rank Tracker module remains unavailable, but we will return to full service as soon as we are able.
To find out more about the changes which have taken place and to keep up to date, please visit our blog.
Affected services:
Rank Tracker:

• Google PageRank (Temporarily unavailable)
• Index Count (Temporarily unavailable)

SEO Competition:

• Google PageRank (Temporarily unavailable)
• Index Count (Temporarily unavailable)

Updated services:
Keyword Research:

• SEOC (Now powered by Bing search API)
• SEOLC (Now powered by Bing search API)

SEO Competition:

• Initial SERPS check (Available)

Rank Tracker:

• Google rank data (Available with service limitations)

[outwest]

SEO analysis? has about 20 factors that show up

PR? yes thats necessary hope they fix that soon, it was broken for at least a week after yahoo site explorer closed, then they fixed it , it was working perfectly, I used it for about 10 days in a row,

then now they are completey revamping everything

so PR doesnt work and indexed pages doesnt work.
indexed pages isnt important anyway

backlinks works, both to the page and to the domain

PR ? I want to analyse PR of backlinks. I dont care about PR of the domain

[rslaing]

Originally Posted by outwest

Why didnt you just dispute the charge on your credit card or paypal?
obviously it must have been doing that from day 1?

Because it took me 3 weeks to learn how to use it. And no wonder I can't get it to work - they were going through one of their famous "glitches". The product has only worked sporadically over the 8 months I have owned it, and the reason I didn't give up is that for 6 months, since they started having their MAJOR problems, they have always promised they would "get it right"........which they haven't, so far. Now they want to charge for one of the main purposes it was bought for.

Originally Posted by outwest

as far as me being rude? you are the one saying I must not be using the product that must be why I am saying what I am saying, so I said thats crap, and it is. You dont know how I use the product, so to accuse me basically of lying, which is what you are doing, dont expect a gentle kind sugary response

I won't even bother to respond to that, except for I didn't say anything like that, and you should be very careful when either misquoting or making things up. No sugary response is even wanted, I assure you.

[rslaing]

Originally Posted by outwest

SEO analysis? has about 20 factors that show up

PR? yes thats necessary hope they fix that soon, it was broken for at least a week after yahoo site explorer closed, then they fixed it , it was working perfectly, I used it for about 10 days in a row,

then now they are completey revamping everything

so PR doesnt work and indexed pages doesnt work.
indexed pages isnt important anyway

backlinks works, both to the page and to the domain

PR ? I want to analyse PR of backlinks. I dont care about PR of the domain

You forgot to mention that they also now recommend a maximum of 10 keywords at a time, and use at your own risk of being banned because the queries are now coming directly from your own computer. And they are using Bing for the results.

WARNING: RANK TRACKER

"Unfortunately, at this time we're unable to check large numbers of Google keywords. We're working on the issue, but it may be some time before have a solution in place.
We're still able to fetch large numbers of keywords for Bing and Yahoo.
For the time being, to update your Google Rankings, please select the checkbox for any keywords that you want checked, and then click the "Update Selected Only" button.
Warning: These search requests will come from your own computer and not from our cloud infrastructure. We recommend not checking more than 10 keywords at a time in quick succession. Checking too many keywords in this manner may reduce your ability to use Google for yourself and anyone sharing your Internet connection".

[outwest]

Quote by you Rslaing
"You mustn't have been using it much over last 3 months then"

Implying that I am making statements that it works great but I never use it, so
I am lying

thats how I took it

far as MS keep promising etc for 8 months? You telling me its never worked for 8 months?
you have not gotten 100 bucks of value out of it? ever? since you bought it?

If you find a product that does a better job then buy it or subscribe to it?
stop crying about it

100 bucks is nothing
Hell I lost 30,000 dollars on a business me and my wife started 3 yrs ago due to a big court case we got dragged into
I just dont sit around crying bout it
life goes on, crying wont do much

[rslaing]

Originally Posted by outwest

Quote by you Rslaing
"You mustn't have been using it much over last 3 months then"

Implying that I am making statements that it works great but I never use it, so
I am lying

thats how I took it

far as MS keep promising etc for 8 months? You telling me its never worked for 8 months?
you have not gotten 100 bucks of value out of it? ever? since you bought it?

If you find a product that does a better job then buy it or subscribe to it?
stop crying about it

100 bucks is nothing
Hell I lost 30,000 dollars on a business me and my wife started 3 yrs ago due to a big court case we got dragged into
I just dont sit around crying bout it
life goes on, crying wont do much

Oh dear......................

[outwest]

Originally Posted by rslaing

You forgot to mention that they also now recommend a maximum of 10 keywords at a time, and use at your own risk of being banned because the queries are now coming directly from your own computer. And they are using Bing for the results.

WARNING: RANK TRACKER

"Unfortunately, at this time we're unable to check large numbers of Google keywords. We're working on the issue, but it may be some time before have a solution in place.
We're still able to fetch large numbers of keywords for Bing and Yahoo.
For the time being, to update your Google Rankings, please select the checkbox for any keywords that you want checked, and then click the "Update Selected Only" button.
Warning: These search requests will come from your own computer and not from our cloud infrastructure. We recommend not checking more than 10 keywords at a time in quick succession. Checking too many keywords in this manner may reduce your ability to use Google for yourself and anyone sharing your Internet connection".

I dont use them to track kws,
who watches their kws that much? would drive me nuts

[outwest]

Originally Posted by rslaing

Oh dear......................

the truth hurts

Man up, sh*t happens
if you dont like the product? dont use it

go buy something else if you can find it. The way you act , you act as if someone is forcing you to keep using MS and deal with their customer service and unfulfilled promises. Nobody is holding a gun to your head.

stop crying about it, sheesh

[rslaing]

Originally Posted by outwest

the truth hurts

Man up, sh*t happens
if you dont like the product? dont use it

go buy something else if you can find it. The way you act , you act as if someone is forcing you to keep using MS and deal with their customer service and unfulfilled promises. Nobody is holding a gun to your head.

stop crying about it, sheesh

Oh dear...................that says a lot. I should have cut out a while ago. Fortunately, not everyone thinks like you. There are a lot of people who resent wasting time and money (and possible being ripped off). The OP made the point a lot of people agree with, and I'm sure did not expect a tiny minority MS "supporters society" to start getting personal about it. The FACT is that a lot of people use the attributes that you don't, and A LOT of people are not happy about the software, and haven't been for a long time. Get it now?

[outwest]

Dude as I said stop crying about it
ok we believe you

its not working as they promised you
so now what?
people get ripped off every day. and no, nobody appreciates it including me

the difference between me and You is I would have said bye bye a long time ago if I thought a company was taking me for a ride. and I would have never looked back.
Whining about the company on a public forum has gotten you a refund? NOPE

so whats the point?
a lot of us are HAPPY with Market samurai
So I guess you guys who are not happy, are on a mission to prove that those of us who are happy are either

1. liars
2. we never use the product that much
3. we are affiliates trying to send traffic to get commissions

all you succeed in doing is making yourself look like fools

[rslaing]

Originally Posted by outwest

Dude as I said stop crying about it
ok we believe you

its not working as they promised you
so now what?
people get ripped off every day. and no, nobody appreciates it including me

the difference between me and You is I would have said bye bye a long time ago if I thought a company was taking me for a ride. and I would have never looked back.
Whining about the company on a public forum has gotten you a refund? NOPE

so whats the point?
a lot of us are HAPPY with Market samurai
So I guess you guys who are not happy, are on a mission to prove that those of us who are happy are either

1. liars
2. we never use the product that much
3. we are affiliates trying to send traffic to get commissions

all you succeed in doing is making yourself look like fools

What is the point of casting an opinion in here? I answered the OP and others comments. I never said I wanted a refund, nor did anyone else, I just wanted the product to do what they claimed when they advertised it. It is MS who are SUGGESTING refunds (and hats off to them for that) because IT DOESN'T DO WHAT IT SAYS ON THE TIN. Their email has obviously come as a disappointment for many (as they openly admit) because after all this time, and all of the problems people have had over the last 6 months, they aren't going to fully fix it and are going to charge for something that was supposed to come with the deal. In addition to that, some old problems are still ongoing with the same old promise that it is going to be fixed in a "few days"
As for your points 1, 2 and 3, you're making it up, and misinterpreting the real nature of the original comments. Do you have to be so aggressive all the time? Just make your point without trying to belittle other people's opinions, it carries a lot more weight and allows people to freely contribute rather than be bullied just because they might disagree with you.

[Dexter AJ]

MS is a fake thing. At least its like a the bubble burst. So guys get over it. When you keep saying MS, you are promoting a fake product and distracting the newbees...