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A web host is actually your business partner. Although web hosts actually supply you with services, they have direct influence on your website’s performance and that can directly impact your business. It is important that you keep this is mind before you choose a web hosting service for your website.

Before choosing which web host you would like to entrust your website to, you need to take the following into consideration.

  • Uptime – You need to make sure that you choose a web host that can offer you 99.9% uptime. Anything lower than that percentage will have a negative impact on your business. Uptime refers to the availability of the servers to keep your website up and running. Your business depends on your website staying online 24x7x365. If the servers spend more time being down than up, that means customers will be unable to access your website.
  • Duration of Downtime – It is understandable that things do go wrong from time to time and the servers can go down. However, having that acceptable .1% downtime happen when your website is busiest, may not be acceptable.
  • Frequency of Backups - You need to know how often the prospective web host backs up their servers.
  • Availability of Customer Support – One of the major considerations that need to be looked at is customer support. It is imperative that it is available 24x7x365. Whether by phone, live chat, or email customer support, it must be readily available.
  • Availability of Help Files and Tutorials – It is a good idea to check the help page of the prospective web host’s web site and see if they have a user-friendly tutorials available.
  • Cost of Hosting Services – You need to remember that you get what you pay for so if you consider the free web hosting services, you will not be getting much. Free web hosts are unreliable and they will drown your web page with ads, also they can go out of business at a blink of an eye. This does not mean that you need to get the most expensive hosting service. However, you need to make sure which services are available to you for the price range that is being offered you.
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