Camerabox UK aka scamerabox - warning - one to avoid!
Posted 03-24-2009 at 06:40 PM by AffiliateMax
Tags camerabox, camerabox.co.uk, customer service, scam
How not to do customer service.
Ordered a camera from camerabox - the website said it was in stock and my debit card was charged straight away. 2 days later an email arrives from camerabox saying that the item was not in stock and would not come into stock as it was a discontinued item. No problem said I - just refund my card and I will try and track it down elsewhere. No reply, no refund. Another email sent - no reply. Another email 2 weeks later - no reply. Tried phoning - no answer! Still waiting for a refund from camerabox.co.uk
Rule number one if you are going to sell anything online - don't ignore your customers and rule number 2 - issue prompt refunds!
Ordered a camera from camerabox - the website said it was in stock and my debit card was charged straight away. 2 days later an email arrives from camerabox saying that the item was not in stock and would not come into stock as it was a discontinued item. No problem said I - just refund my card and I will try and track it down elsewhere. No reply, no refund. Another email sent - no reply. Another email 2 weeks later - no reply. Tried phoning - no answer! Still waiting for a refund from camerabox.co.uk
Rule number one if you are going to sell anything online - don't ignore your customers and rule number 2 - issue prompt refunds!
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