I had a customer a couple of weeks ago that asked for a refund because the purchase was a "mistake". I opened up my DLGuard and saw that she had downloaded or attempted to download the product and each bonus product several times each. This was just another person buying, downloading, and then wanting a refund.

I shot an image of the DLGuard info and sent her an email in which I pointed out that if she had "accidentally" clicked upon the buy button, then accidentally...