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Customer Sevice
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More Loyal Customers?

Posted 10-07-2008 at 06:49 PM by Ron Killian (Internet Marketing and who knows...)

If you've read my last post, you'll know I unknowingly, but very successfully ticked off a few of my customers. As I've said, I don't blame them one bit, learned a lesson I did.

As I've mentioned, I went through every problem and took care of the situation. I also took it a step further, I offered each of them a couple free products, of their choice, to try and "make up".

Surprisingly, every displeased customer understood things happen, and were now happy. They...
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Old

Piss them off like I did!

Posted 10-07-2008 at 06:22 PM by Ron Killian (Internet Marketing and who knows...)

I am often the first one to give some one a earful if I their customer service stinks or is non-existent. Sadly far too many marketers and companies on the net have lack luster customer support, just from my experience. Not every one of course, there are a few stand up business owners.

Well, I was lucky enough to mess up my own support system and tick off some customers. I am not going to go into the how, as I felt like an idiot on my own, with out any ones help.

Long...
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Senior Warrior Member
Posted in Customer Sevice
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