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A variety of little tips and tricks to make your life that bit easier...
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1 Simple E-Mail Cuts Customer Support By Up To 90%

Posted 08-07-2008 at 12:39 AM by Thomas (Tommy's Titillating Tips)

Some years ago, I used a template in an e-book that I can't remember to create an e-mail that is automatically sent to customers at the time of purchase (in addition to offering the download directly from the download page).

It eliminated almost all of the queries and complaints I used to get about download problems from people who aren't very computer savvy. (Although, obviously, it doesn't work for those who's ISP blocked the e-mail - or those who just don't read things - but they...
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How To Sell Something You Know Nothing About

Posted 08-07-2008 at 12:36 AM by Thomas (Tommy's Titillating Tips)

Here's a great short article from Shahrul Nizam Supian's (Warrior Name: agv) website at: http://www.300kconsulting.com (That's a direct link, not an affiliate one.)

Normally, I wouldn't simply re-post an article but this one is just too damn interesting. It will provide good food for thought for those who are still unsure about what direction to take on the Internet, and shows that you DON'T really have to be an expert in something to succeed (although it helps )....
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43-Words To Reassure Your Customer About Text Size

Posted 08-07-2008 at 12:17 AM by Thomas (Tommy's Titillating Tips)

Some people use larger-than-usual text in an e-book or report because they know it helps on-screen readability.

Many customers think it's done to inflate page-count (admittedly, it sometimes is by those with no scruples).

Here's a handy way to reassure and re-mind your customer that it hasn't been done nefariously in your case.

Just put this at the start of your e-book or report (near the standard copyright notice is probably a good place):

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Lightning-Fast In-Browser WHOIS Searching

Posted 08-06-2008 at 11:45 PM by Thomas (Tommy's Titillating Tips)
Updated 08-06-2008 at 11:47 PM by Thomas

iWhois.com is probably the fastest whois searcher I have ever seen. It's so fast, my eyes water everytime I use it.

And here's how to make it even faster...
  1. Visit http://www.iwhois.com
  2. Select the second (middle) option directly beneath the search box (where it says: "Integrate iWhois search into your Mozilla/ Netscape/ Firefox browser".
  3. This will add it to the search-box on the top-right of your browser.
  4. To search, just type or paste the URL into the box...
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