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| | #1 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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You may be here on this forum looking for a copywriter, or you may be hiring a copywriter from one of the many freelance bidding sites scattered around the web, but there is one thing anyone who is hiring a copywriter has in common: They want to make sure they are getting quality work from a qualified, competent copywriter. Here are 7 questions you should ask any copywriter before you sign on the dotted line... 1. Ask them to tell you about a recent successful project. Any true copywriter is passionate about their work, and even more passionate about their successes. Ask for them to show you some recent work, and give you some metrics (stats) on how the copy performed.Now, there are exceptions to all of these of course. I know many warrior copywriters on here who don't publicize their phone numbers, but create million dollar sales letters. Use your best judgement when asking these questions, but they should give you a great start in finding the right copywriter for you! - Cherilyn |
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| | #2 |
| Advanced Warrior War Room Member Join Date: Apr 2008 Location: Montreal, Quebec, Canada.
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Hey Cherilyn Was wondering what else I could ask you, will email you those questions right away |
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| | #3 |
| Judy K - WSOTD Copywriter War Room Member Join Date: Jan 2004 Location: San Jose (Silicon Valley), CA , USA.
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Oh, some other USEFUL questions: 1. How much information do you need from me? 2. When can I expect this? 3. Who owns the copyright, and how does that get transferred? 4. When do I pay you and how? 5. What else do I need to do to make sure this project is successful? (It isn't just about copy.) 6. What format will you be giving me the copy in? 7. What is your re-write policy? 8. What if I'm not happy with the copy? 9. What does your offer include (a ready-to-go webpage with paypal button for instance -- uh, not generally! But I think many people think that.) 10. Question to yourself: can I work with this person, will I enjoy working with this person. An enjoyable project stands a better chance (other things equal) of being successful than one where the participants have a poor working relationship. 11. How often will you update me? 12. What do you need from me? (I frequently tell people this -- especially when they tell me they absolutely must have it done in some short-term -- and then become difficult or impossible to get in touch with.) 13. Question to self: What are you willing to do to really make this project successful. Cherilyn, who I truly like, has onlly scratched the surface with her questions. |
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| | #4 | |
| Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA.
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Some of the questions above are good ones. Any copywriter should have a portfolio of work to show you and may also have testimonials. A copywriter who will openly discuss a recent client and how his business is going, etc - will do the same after writing for you. Would you turn down a copywriter with fifteen years of experience writing online because he has no interest in writing for offline businesses? Then say so when you ask for quote. Quote:
Some of the questions are ones the buyer should be answering up front when they first ask for a quote. When do you need it? What format do you want it in? What special features do you want included? How do you propose to pay for the copy (1/2 up front - 1/2 at end?) List what qualifies "not being happy with" the finished copy - and how many rewrites you expect...and what constitues a "rewrite". Any time you hire a copywriter you should have the agreement in writing - even if in an email where you state what you expect and the writer replies and agrees to the terms. The better you are able to describe what you want, how it will be used, what you expect to gain from it, your time constraints, etc - the better your quotes will be. kay | |
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| | #5 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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Judy - great points! And all of those are important questions to ask a copywriter. I will say, that most of the questions in my "7 questions" list were chosen because they were "make or break" points in working with a copywriter for the most part. Essentially, the list of 7 questions is like an exclusion criteria for copywriters. If you don't like a copywriter's answers to those 7 questions, you really should keep looking - whereas many (but not all) of Judy's questions are things that most copywriters are willing to negotiate on. However, ALL of the questions in this thread are important ones to ask! Thanks for your additions Judy! - Cherilyn |
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| | #6 | |
| Judy K - WSOTD Copywriter War Room Member Join Date: Jan 2004 Location: San Jose (Silicon Valley), CA , USA.
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Kay shaped the electrons to say: Quote:
So say what you like about the project success or lack thereof, trust me -- if a project doesn't sell, the copywriter is blamed. (And it's why I sometimes like just writing articles instead of copy...) On top of that -- all the top copywriters I know, and that I have studied with, and have trained with -- from Bencivenga to Carlton to Kilstein to Fortin (lotta 't--ns in there...think I'll change my last name, LOL) -- all teach that marketing -- helping the client market -- is an important part of the process. Dan Kennedy relates how he listened carefully to what folks talked about at one niche conference during the breaks (golfing) -- and changed the copy on the page to reflect that passion (you can read about it in his Ultimate Sales Letter book, IIRC. But if people think of copywriters as simply writers, it may explain why so many people appear to be unhappy with the experiences they've had with their copywriters. I know that you are a writer, Kay -- and maybe I'm misunderstanding, here. It seems to me as though you are picking a bone with me on that particular question. Have I interpreted you correctly ? Live JoyFully! Judy | |
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| | #7 |
| Use Your Illusion War Room Member Join Date: Dec 2007
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[sarcasm] Can you write a sales letter if the product doesn't exist yet? How many words will the sales letter be? What will my conversion rate be? Will it be done by tomorrow? Is it cheaper if you just rewrite the existing sales letter? [/sarcasm] |
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| | #8 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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Matt - I hate to say it, but if you ask your potential copywriter THOSE questions - I wouldn't hire them if they responded. LOL 1. Some copywriters can do this, and even I would do this IF I was in on the product creation as well (which I have been, because I'm a content creator as well) - but in most cases, if you don't know the client/market/everything through and through already, this is a no-no. 2. Salesletters should never be a set number of words. Clients ask me how long a letter will be - I tell them as long as it needs to be to get their customers to buy the product, and not a syllable less or more. It's hard to nail that down ahead of time! 3. Also hard to figure out ahead of the time. There are a lot of factors that can make a big difference in this, even the time of year the product is launched. A good copywriter will tell you that they really don't know yet, but they'll consult with you to get the best results possible, and then give you some statistics on past projects in similar niches if applicable. 4. Copy will never be done by tomorrow. At least, not good copy, and not for cheap... If you want a 5% salesletter in 24 hours, be prepared to pay at least $50k - because you'll need to get some superstar copywriters all in the same room for 24 hours building the foundation from the ground up. I have seen it done (I've even done it myself) but it is never - and I mean never - as good as a salesletter that even 2 days were spent on. 5. For some copywriters, research time is a big part of their billing, and rewrites cut down on research a bit (if the copy isn't absolutely horrible) so yes it might be cheaper. For others, they will charge the same for rewrites or brand new copy. This can also depend on the circumstance. Most copywriters will do your copy from scratch whether it is a rewrite or a brand new salespage - but if your copy can't even be used as research because it is SO bad, even those who usually charge less for rewrites will charge you full price. It is all relative. Really, your questions are the types of things you want to use to find out whom on your list is the WRONG kind of copywriter - not who you should hire. Thanks for your input, though! - Cherilyn |
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| | #9 | |||
| Mal Lambe War Room Member Join Date: Jan 2009 Location: The Bunker, Paris
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Quote:
We sometimes tend to forget that don't you think? The potential customer isn't sitting there going "Boy this guy can write!" (unless you're a copywriter) 2/ How many words? We get that all the time don't we? As Cheryl says "as long as it takes". BUT it is proven that Long Copy converts better. They stay on the page longer maybe. They mightn't read all your carefully crafted words - they'll scroll to the bottom and if the Price or the Offer hits their Hot Button they might scroll back up and read more. Long copy can be daunting to the viewer. That's why you need to grab them by the you-know-whats from the get go. You only have a few seconds to do that or they'll click off. And one of the best ways to do it is start with a good yarn - a story. Again - Halbert was the master of that. And if you can weave that story into the pitch - all the better. 3/ What will my conversion rate be? Always a tricky one to answer. But it comes down to testing. Your copy might be killer for the most part but isn't quite converting as much as you like. So you test. You tweak. Add a word/drop a word. Add video/take away the video. Change the font. Change the head. Change the flavor. So the relationship with the writer should be ongoing. It shouldn't be a case of "Here's your copy Dude...hasta la Vista". A smart client will follow up with you. And you should follow-up too - not just do the gig and wash your hands of it. You're building a relationship remember (and I hope I don't sound too preachy or know-it-all here). But it's a relationship. That copy that's performing like a dog could end up being a killer with just a few minor adjustments. And boy isn't that great when that happens. 4/ Will it be done by tomorrow? Uh oh. Here we go. As I've stated elsewhere, personally I find I go off the boil if the gig drags on. What I'm looking for is a sense of urgency/excitement/freshness in the copy. And that comes with banging it out. Getting it down. Not taking three frigging months. Yes I know a lot of the Top Dogs here will violently disagree with that and again I turn to the Prince of Print, Gary Halbert - Quote:
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| | #10 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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Metro - While I agree that some copy can convert well when done quickly (I personally like to complete a draft in just a day, it keeps the energy of the piece up!) you are in fact the exception to the rule. It takes a strong knowledge of persuasion to be able to "bang out" copy in a day without it sucking horribly. In fact, that "one day" sales letter could take years of learning to be able to craft effectively. Research is also an important part of the copywriting process - and there is really no way to get inside the head of your ideal customer AND finish a letter in just one day unless you're a super-human. Even you are currently reading over the research supplied by your client and letting it "percolate" - some copywriters just prefer to do more research and percolate more ideas before putting pen to paper (or, in many cases, fingers to keyboard!) Then you have editing. I personally prefer to let the copy sit for a day or two, then come back to it - many of my best converting salesletters only achieved the results they did because of that process. It allows you to come back to the copy with fresh eyes, back in the buyers' perspective, and find parts of the copy that don't flow or don't effectively join the conversation. It is, I feel, an important part of the process. As they say, copy is like fine wine - it gets better with age! So back to my original point, it is great if you can get good results for your clients by completing a project in just a day - but if you really can, then you are definitely the exception to the rule! ![]() - Cherilyn |
| Take your product from idea to profit in less than 90 days! Work with me to develop and implement a step-by-step plan for success! Last edited by Cherilyn Woodhouse; 10-01-2009 at 06:23 AM. Reason: After more research, I have determined that my post required some re-wording so the above did not look like an endorsement. | |
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| | #11 | |
| Mal Lambe War Room Member Join Date: Jan 2009 Location: The Bunker, Paris
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But seriously, you're right when you say "In fact, that "one day" sales letter could take years of learning to be able to craft effectively."
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| | #12 | |
| Use Your Illusion War Room Member Join Date: Dec 2007
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That was actually a list of "red flag" questions that I get every day on here. I don't hire clients that ask them...lol. So, I think a couple of you took my post the wrong way. ![]() It was more tongue-in-cheek than anything else...because I think we ALL get those eye-rolling questions from time to time. | |
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| | #13 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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I'm going to ask this politely, and I'm going to ask this once. Do not get this thread shut down by turning it into an argument. Please see Urban Dictionary: feeding the trolls This, and other threads of value, have been getting closed due to certain persons stirring the pot. For this forum to continue to have any value whatsoever, we have to go on. We can't continue to have valuable threads shut down because of a few issues. So please - here, and everywhere else for that matter, lets keep on topic. - Cherilyn |
| Take your product from idea to profit in less than 90 days! Work with me to develop and implement a step-by-step plan for success! | |
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| | #14 | |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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I thought so, but I wasn't sure. LOL I just posted the above in case someone else didn't understand that it was tongue-in-cheek, since I was uncertain myself (sorry Matt, but I don't spend enough time on here anymore and as such, I don't know enough about your reputation to know if you are one of "us" or "them" LOL!) But thanks for the clarification, I certainly know what you mean about the eye-rolling questions! Ha ha - Cherilyn Quote:
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| Take your product from idea to profit in less than 90 days! Work with me to develop and implement a step-by-step plan for success! | ||
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| | #15 |
| Judy K - WSOTD Copywriter War Room Member Join Date: Jan 2004 Location: San Jose (Silicon Valley), CA , USA.
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Uh, Cherilyn... What are you talking about ? I don't see any conversation that remotely seems like an argument, or posts that are created by a troll. |
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| | #16 |
| Warrior Member Join Date: Jun 2009
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When you hire your copywriter for your project are the copyrights part of the negotiations or are they already assumed to be included as part of the package.
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| | #17 |
| Marketing Strategist War Room Member Join Date: Jan 2003 Location: Punta Gorda, FL, USA.
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The bottom line is that these are all questions that your website promoting your copywriting service should already answer. If a client asks me any of these questions then I know that they didn't read my website because there I answer all of them, or at least within the agreement as well. Just be careful you are not answering questions your clients are NOT asking. -Ray Edwards |
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| | #18 | |
| Advanced Warrior War Room Member Join Date: Aug 2008 Location: alicubi super pluvia
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The excerpt quoted below has been posted several times now to support the premise that good writing doesn't take time. The excerpt, taken on its surface value, is misleading, and does a disservice to inexperienced copywriters. I have added some comments in blue: Quote:
-Take the time to learn the skills and become competent in them. -Take the time to gather the knowledge you need. -Practice using your knowledge and your skills together. -The more you practice, the more effortless the process becomes. -Eventually, you will be able to write "without thinking". | |
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| | #19 |
| Advanced Warrior War Room Member Join Date: Aug 2008 Location: alicubi super pluvia
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Actually, I'd change 4. Ask to see your copywriter's blog. to 4. Ask to see your copywriter's portfolio. Quite a few excellent copywriters don't have a blog. Seeing a portfolio of the copywriter's actual work is more important than blog entries. |
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| | #20 |
| Marxist (Groucho) War Room Member Join Date: Nov 2005 Location: Seattle, WA, USA.
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Agree -- I don't see why the client should care whether a copywriter has a blog or not. |
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| | #21 |
| Active Warrior Join Date: Jul 2009
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| #8. How many controls have you written. And contact the references. |
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| | #22 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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Ok, so perhaps it should be 8 - I thought samples/portfolio were implied by the first point, but you're right - seeing a portfolio is more important than seeing a blog. However, I do believe that a blog or at least an article or two on the subject of copywriting or marketing are important to see. As a copywriter, you should be passionate about your work - many great copywriters I know of have obscure little blogs that they use to write about copywriting and marketing. Sure, they don't get the following that John Carlton's blog gets (or should that be, "Damn Blog"?) - but they get the inspiration, and write about their passion. It isn't a deal breaker, but if I were hiring a copywriter, I would want to know that they're passionate enough about copywriting to write about it at some point or another. Just my 2c. ![]() - Cherilyn |
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| | #23 | |
| Sells stuff War Room Member Join Date: Mar 2009 Location: Beverly Hills by way of Moab - Strange I know
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Look, even the best copywriters bomb. You have undoubtedly heard time and time again - test...test...test. As far as I am concerned you are entering into a relationship with a copywriter/client. If the copy bombs at first then I would expect a rewrite/edit. C'mon...regardless of how exalted copywriting is, it is still just the act of putting words on paper. A decent copywriter should for vanity and ego sake, be willing to rewrite or edit failed copy. You would expect a certain number of rewrites as part of the quote. Sorry about that tangent. Anyhow, we test things all the time. And...you know what? A lot of the time we get it wrong. The only way to find this out is through testing. All of your ideas about things are just that. You can learn so much from testing. If you feel you can't afford to test then you are probably not cut out for direct response. A copywriter is still just one piece of the equation. You may do something graphically that kills the effectiveness of your copy. It's so hard to figure out what consumers want from one day to the next. Also, even though I have been a copywriter, creative director, direct reponse marketing manager, and a bunch of stuff in between, I can tell you that at the end of the day everything is simple. Truthfully, if you are a business owner used to selling customers/clients all the time then you may be the best person to write your copy...even if you suck at writing. Let me explain. You already know what your customers want. You know their objections. You know how to play on their hopes and fears, wants, and needs. If you can sell someone in person you can probably sell them in print. In print you just have to try to address the greatest objections without the opportunity of face-to-face contact - in addition to all the other stuff you do to make a sale. Listen, if you don't have 3-15k to hire a copywriter don't sweat it. Write the copy yourself and use the money to test your own copy. If you have to, hire a copywriter to critique your page if need be. Just remember, copywriting is salesmanship in print. Also, not to discount copywriters, I recommend doing what Gary Halbert talked about too. Go out and get things like the "Bencivenga Bullet" something from Doug D'anna, Clayton Makepeace, John Carlton, Bob Bly, etc... and copy it word-for-word with a pen or pencil. This will program your mind to write persuasive copy. There are likely subtle, nuance-like things you'll have a hard time cluing into otherwise. Before I finish, I want to point out, that with the exception of John Carlton, all of the other writers mentioned above do not write the kind of outlandish and hype-like copy you might expect. Keep in mind, these are proven copywriters that consistently beat controls. That said, it isn't always about how you say it as much as it is about saying the right thing to the right person at the right time. That's my two cents anyway. | |
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I write copy. I'm on Linkedin if you're curious.
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| | #24 | |
| Judy K - WSOTD Copywriter War Room Member Join Date: Jan 2004 Location: San Jose (Silicon Valley), CA , USA.
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For those who don't remember their history, or weren't around for the history (it wasn't that long ago) -- there once was a WONDERFUL forum for copywriters, run by a well-known and well-liked copywriter. People came there. Posted critiques. Asked for critiques. Got jobs. Found copywriters. (In fact, Russell Brunson famously posted his request for a full-time copywriter, and found -- and has kept, I believe, Kevin Hill.) You could find someone who had some lost salesletter (I'd still like to find my copy of one of Kilstein's letters -- that Frank Kern asked him to not publish....but I think I could have a found a copy there!). For a decade this fine forum flourished. And then, one day, Michel Fortin pulled the plug and CopywritersBoard was no more. 'Twas a sad day for copywriters seeking a online watering hole. But, if rumors and accounts be true -- it sounds like a lot of backbiting, arguments, and ill-behavior was the downfall of that fine forum. The guy who has been trying to create the replacement won't even talk to someone who was a senior moderator on Fortin's forum. (Never mind that that moderator HAD been thrown off the AWAI forum three times. No denying he can be a bit irascible.) All I'm saying is, Fortin ran a forum that both of them contributed to -- people as opposed to each other as that. What does that have to do with anything? For instance, client relationships, such as we are discussing on this thread? Well... I would still maintain that the personal relationship you have with the person will determine the quality of the work that you have. If the copywriter enjoys working with you, and wants to work with you again, they'll go out of their way to be helpful to you. If it's just a money venture, there's no real life or spirit in it. And if there's one thing copy needs, it's spirit. (And, incidentally, this was a lesson that I learned at the feet of nlp-co-founder John Grinder.) If you are paying your copywriter so poorly that they are spending more time trying to find the money to pay their bills, you are ill-served. Pay the copywriter what they deserve, and they most often will work their bones off to serve you. At least those of us who consider ourselves craftspeople. BTW -- A friend and client of mine (and reasonably well-known warrior) was drug thru the mud -- quite unfairly -- earlier this year. They still bear the scars from it. They did kinda stick their hand in a hornet's nest and upset the hornets -- and consequently got stung. There was no good reason for them to do that, except they were coming to the aid of a friend who was being maligned. Big mistake -- as the guns of malignment became targeted on them. It was awful and ugly. My advice to this person (which they finally took): IGNORE THEM. Whatever you give your attention to grows. You want something to die -- ignore it. Ignorance is more powerful than dislike or hate. Plant flowers, bring springtime and smiles into people's lives. It's the order in which you prioritize things. If you brighten people's day, they'll more often think you "right" whether you are, in fact, right or not. Sorry to inform you truth-seekers, LOL. It's all a ruse. As I wrote to a well-known software vendor who made suggestions that I might be double-dealing and cast aspersions about my technical competence, I pointed out that human communication is fraught with misunderstanding and miscommunication. Human communication is a VERY imperfect art -- so if it can be done in an environment in which there is mutual respect and, even friendship -- when those inevitable miscommunications occur, they can be dealt with. Maybe if people understood better and more pervasively that human communication is an imperfect art, fraught with misunderstandings (and that's even when we're using all that non-verbal stuff that the scientists tell us make up 93% of our communication) -- then we'll give each other more slack. We won't be ready to take up arms at the slightest provocation. 2 things: I also learned from my tour of duty in the NLP world this wonderful aphorism: "The meaning of the communication is the response that it elicits. If you don't like what you're getting, do something different." (and yes, "if you do what you've always done, you'll get what you always got" -- has its genesis in that aforementioned aphorism -- although I would have quibbles with that particular casting.) Second: try to be a little relaxed about what you think the world is. No one's got a handle on reality, and a lot of time that little piece we seem so certain of has a way of showing up being wrong. (There are stories of great scientists, for instance, who simply could not accept Einstein's theories...I don't recall their names.) | |
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| | #25 |
| Formerly Cherilyn Lester War Room Member Join Date: Aug 2005 Location: Chilliwack, BC, Canada
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Judy - Sorry about the above post, but there was a little bit of back and forth there between individuals whom have been know to escalate things beyond what is appropriate that could have, well, escalated beyond what was appropriate. Thankfully that seems to have been nipped in the bud, so to speak, since last night. You make some great points Judy! Thanks for being such a great contributor to this area of the forum. ![]() - Cherilyn |
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| | #26 |
| Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA.
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I didn't see any arguments - just varying opinions. Judy - I agree with your second post entirely and I like to be involved with clients. Many of the questions posted are good ones but any questions asked should be asked for a purpose. If offline writing is important to you as a buyer, say so. If what is important is online sales copy, it's not a question you would worry about. I have a client I absolutely love - because he tells me exactly what he wants and what he plans to do with it...and that helps me do a better job for him every time. It's a give and take relationship and when both buyer and writer are open in communicating, the entire process is smoother. Earlier today I saw someone post a thread asking for quotes from "only good writers" - and the OP had no idea what niche he wanted the writing in or anything else. He just knew he "wanted a clickbank product to sell". That's an accident waiting to happen - and we've all seen them. kay |
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| | #27 | |
| Raider Of The Lost Fart War Room Member Join Date: May 2006 Location: Baltimore, MD
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I think Halbert did this quite often too, because what's the point in creating the product if it doesn't sell? I know of one big publisher who did this recently also. So although a question like this might be a red flag, you'd want to consider the surrounding circumstances. I think as well, what an opportunity for a copywriter to write the greatest sales letter the world has ever seen! Colm | |
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| | #28 | ||
| Active Warrior War Room Member Join Date: Jul 2007 Location: Vienna, Austria
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Quote:
I also feel it is important to look at the "character" of the copywriter's work, whether it be in copywriting or not. For example, a copywriter who has had mega-super cash-sucking success writing hot abs ads may not do very well writing for your market. Someone who can sincerely connect with your audience, who also cares deeply about communicating a compelling offer for your prospects to buy, may work out better for you. | ||
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| | #29 |
| Active Warrior Join Date: Jul 2009
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| | #30 |
| Advanced Warrior War Room Member Join Date: Apr 2008 Location: Montreal, Quebec, Canada.
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It really shows that people gathered here are serious copywriters. Every other post is like a mini ebook.
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| | #31 |
| Judy K - WSOTD Copywriter War Room Member Join Date: Jan 2004 Location: San Jose (Silicon Valley), CA , USA.
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Actually, Eugene Schwartz was famous for writing the salesletter and having the product created around his salesletter. And, in re-reading my post above, I'm kinda happy with it -- more than many posts I've written. If you think so too, I'd appreciate more people getting exposed to it by y'all using the "thanks" button (ON THE POST ABOVE, NOT THIS ONE.) It's been over 25 years since NLP blenderized my brain. I'm still recovering, LOL. Since I come from the Grinder camp, and not the Bandler camp, I have a bit of a different philosophical approach than many out there. While I may have issues with the field, (and, more often, some of the arrogant SOBs who swagger their NLP skills), there's much good to be found. Unfortunately, too many people go after it in order to be able to exercise power over others, when, really, it's more about exercising power over yourself (IMNSHO.) |
| WSOTD Copy ... check the last usernote... ==> Kick Your Sales Copy Into High Gear -- "like having your own copywriting course" -- April Coggins Get Free 33 Amazing Marketing Reports by $250K+ marketers | |
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