Taking a Site Down

Steve The Copywriter · 01-25-2011, 07:56 AM

I’ve got bit of a dilemma…

Ages ago I did the copy for a clients website.

And knowing nothing about putting up sites – the client got a web company to do all that for him.

The client has done well, and now wants to retire.

The legal details on the website are “regulated” in the UK and the regulations are changing on the 1st March – so if the site stays as it is, it could get the client into trouble.

So, the website urgently needs to be taken down.

The problem is – the web company has disappeared with all the codes and whatever else is needed – no one else has these details.

How on earth can the client get rid of the site?

Your help on this would be greatly appreciated.

Will Perkins · 01-25-2011, 08:12 AM

Go to who.is

Figure out who hosts the website, contact them. Discuss with them the problem. You might be able to get a phone number depending on if you can "prove" you're the owner.

If not, could send a DMCA notice to the hosting company saying it's copyrighted material. Essentially forcing them to take down your own website.

Alex Cohen · 01-25-2011, 10:11 AM

Quote:

Originally Posted by Steve Copywriter

I’ve got bit of a dilemma…

Ages ago I did the copy for a clients website.

And knowing nothing about putting up sites – the client got a web company to do all that for him.

The client has done well, and now wants to retire.

The legal details on the website are “regulated” in the UK and the regulations are changing on the 1st March – so if the site stays as it is, it could get the client into trouble.

So, the website urgently needs to be taken down.

The problem is – the web company has disappeared with all the codes and whatever else is needed – no one else has these details.

How on earth can the client get rid of the site?

Your help on this would be greatly appreciated.

Surely the ISP has procedures in place to supply the forgotten Username and Password of an account to an owner.

Have the owner contact the ISP.

Alex

Globy · 01-25-2011, 11:07 AM

If i were you, i would change the DNS's for the specific domain, so the rediraction would fail, or ever go to another page (maybe an under contruction one ? )

Regards

MikeHumphreys · 01-25-2011, 11:26 AM

Quote:

Originally Posted by Globy

If i were you, i would change the DNS's for the specific domain, so the rediraction would fail, or ever go to another page (maybe an under contruction one ? )

Regards

I agree. Change the DNS settings to point another hosting company's IP address where the site can be found. Even if it's just a "We're closed" webpage, it would eliminate the problem for your client.

The other option would be to let the domain name expire with the registrar.

Steve The Copywriter · 01-25-2011, 11:47 AM

Many thanks everyone.

Ross James · 01-25-2011, 12:23 PM

yeah, do a 301 redirect to nowhere

methomas · 01-26-2011, 12:18 PM

Or go to the company that the domain name was purchased from and cancel the domain.

01-25-2011, 07:56 AM	#1
Steve The Copywriter Ads That Work War Room Member Join Date: Apr 2009 Location: England UK Posts: 738 Thanks: 725 Thanked 509 Times in 315 Posts	Taking a Site Down I’ve got bit of a dilemma… Ages ago I did the copy for a clients website. And knowing nothing about putting up sites – the client got a web company to do all that for him. The client has done well, and now wants to retire. The legal details on the website are “regulated” in the UK and the regulations are changing on the 1st March – so if the site stays as it is, it could get the client into trouble. So, the website urgently needs to be taken down. The problem is – the web company has disappeared with all the codes and whatever else is needed – no one else has these details. How on earth can the client get rid of the site? Your help on this would be greatly appreciated.
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01-25-2011, 08:12 AM	#2
Will Perkins Every winner, is a loser. War Room Member Join Date: May 2010 Location: Tampa, Florida Posts: 822 Thanks: 68 Thanked 145 Times in 87 Posts Contact Info	Re: Taking a Site Down Go to who.is Figure out who hosts the website, contact them. Discuss with them the problem. You might be able to get a phone number depending on if you can "prove" you're the owner. If not, could send a DMCA notice to the hosting company saying it's copyrighted material. Essentially forcing them to take down your own website.

01-25-2011, 11:07 AM	#4
Globy Digital nomad War Room Member Join Date: Nov 2010 Posts: 27 Thanks: 19 Thanked 1 Time in 1 Post	Re: Taking a Site Down If i were you, i would change the DNS's for the specific domain, so the rediraction would fail, or ever go to another page (maybe an under contruction one ? ) Regards

01-25-2011, 11:47 AM	#6
Steve The Copywriter Ads That Work War Room Member Join Date: Apr 2009 Location: England UK Posts: 738 Thanks: 725 Thanked 509 Times in 315 Posts	Re: Taking a Site Down Many thanks everyone.
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01-25-2011, 12:23 PM	#7
Ross James Meta Warrior War Room Member Join Date: Nov 2010 Location: Boston Suburbs, USA Posts: 487 Thanks: 96 Thanked 80 Times in 71 Posts Contact Info	Re: Taking a Site Down yeah, do a 301 redirect to nowhere

01-26-2011, 12:18 PM	#8
methomas Copywriter and Marketer War Room Member Join Date: Nov 2008 Location: In a Wonderful World! Posts: 207 Thanks: 357 Thanked 50 Times in 42 Posts	Re: Taking a Site Down Or go to the company that the domain name was purchased from and cancel the domain.
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