Copywriting Critique Results

8 replies
Hey guys, I have some results and would like your input on how to improve it.

Previous post is here http://www.warriorforum.com/copywrit...ue-please.html

Attached you'll find the final iteration of the letter I mailed to some expired listings. These were the most recent expired listings (All within 6 months) for apartment buildings in my area. I did some list cleaning because I didn't want to mail to owners who were hidden behind LLCs and/or couldn't find their home address to mail to.

(Any recommendations on how to find owners names, addresses and numbers would be greatly appreciated because every agent in my office is an idiot and doesn't know how to find it.)

Stats

Number Mailed: 20

Package Contents: FedEx Envelope, Dollar Bill Letter, Manila Envelope, 35 page booklet on how to sell your apartment building, designed to look like a Dummies Guide (Cost Per Piece:$13.26 delivered)

Offer: Call Me to discuss finally selling your property

Response Mechanism: Phone Only

Inbound Response: 2 Inbound emails (1 landlord literally googled me to find my email and said how awesome my piece was, one used the email in my booklet and say he liked it and it was original and interesting, one inbound call and again, rave review and said "I get BS from agents all the time you wouldn't believe it, but yours was very original.)

Outbound Response: One Very Warm Response on follow-up

Total Response: 4 positive responses or 20% (15% inbound)

(I know I know, you don't deposit response rates you deposit dollars)


(Interesting piece of data: Every response came from someone with at least 10 units. I'm not sure if that's worth using as a data selection going forward as I did mail such a small # that 20 pieces isn't statistically significant, nor is my response rate.

I'm also worried that by haphazardly selecting names to use due to the fact I couldn't find a home address, might make my data useless going forward.)

I have three ways I think I can improve this and I would appreciate hearing from you guys about expanding the mailing.

1. I need a stronger offer. I explained in the booklet about a free "Apartment Property Audit" where I pitch it as a blending of pricing, economic analysis and gut feeling and whatever. But I didn't put that in the letter, so it was wrong to assume that everyone will read the booklet.

I also think that just saying "Call me" is weak because as Dan Kennedy says, I am scaring them by not explaining what's going to happen when they call. Any ideas on how to make this more palatable and less scary would be welcomed.

2. Secondary response mechanism. I heard Halbert say before to only use the phone option so that's what I did, but seeing as 2 guys went out of their way to email me and only one called me, I think maybe offering both options (phone and email) is a good idea.

3. All of the inbound responses, while nice to hear, gave me no deals. One guy said he is keeping his building as he fixed the issues causing him to want to sell before, one guy is about to sign the contract to sell his building (already found a buyer himself) but wants me to rep him on the buy side, and one dude offered me a listing but again, he already had contracts out on the property, and the property I contacted him about, he said he is not going to sell yet but will speak to me about that later.

Is this something to worry about, or chalk it up simply to situational things?

I do have 3 potential future clients for buying and selling, all of which have extremely good impressions of me so that's good but I want to start getting deals obviously.

And finally, I am definitely going to send this out to prospects that go farther back (Top residential agent at my office said he does telemarketing to expired listings from up to 5 years ago) but I am looking to expand this to regular landlords not necessarily looking to sell.

As Halbert said, most things you mail don't even have a pulse and you should abandon them immediately, but this seems to have a very strong pulse.

As such, I am looking to begin mailing this piece (obviously changed to a lead generation piece vs stressing the expired angle) and offer my booklet as a lead generation magnet and then follow up.

However, right now I can mail 500 pieces at $8.50 (Dollar Bill and FedEx, no book) in order to generate leads, but to spend $25.50 for a 3 step campaign is cost prohibitive.

Any recommendations on how to inexpensively send 2 additional follow up pieces for a 3-step lead generation letter campaign that are somewhat hard hitting like FedEx?

Sorry if I wrote too much information here guys and please let me know if anything is unclear, your help and advice are much appreciated!!!!!!!!!
#copywriting #critique #results
  • Profile picture of the author The Copy Nazi
    Banned
    Good stuff. In your letter... instead of "Inside you'll learn"...change it to "Inside you'll discover" ("Learn" scares people - sounds like work).

    This bit could be stronger -
    So please read my book, then pick up the phone, and give me a call at 123*456*7890 so we can sell your building for maximum money in minimum time.


    Not "Please read my book" - that's "selling from your heels". Change it to "After you've read my book". * Update: I see you've already said that in the preceding subhead -
    And after reading my book, I’m confident you’ll know I’m the agent who can deliver on my promises and get your building sold.
    So maybe delete the "Please read my book" line.

    Make it your "Direct Line"...or your "Personal Cell Phone"..."Shoe Phone".

    Tell them not to share it as you don't want every Tom, Dick and Harry having that number.

    Tell them when they can call. Tell them they can call you at 4 in the morning if they like ... but you'll probably think its a dream when you pick up so they need to make allowances. If you want to make it even more personal - share a bit of your life. "If you call at 8PM you'll probably hear "Two Broke Girls" playing in the background. I love that stupid show. But for you - I'll turn it off. Call me Friday nights and you'll hear big fat Joe Frank's goofy laugh in the background as we're shooting pool at "The Four in Hand" bar. I'll turn him off too. Call me Sunday at 10 am and you'll most likely hear Father Graham's sermon in the background...


    What I'm saying is... share something of yourself... connect with them. Much better than "Call me".

    And in this day and age... why not give them an option to text you? Or even email. Lot of people get instant email notifications on their smartphones.

    The other option is SKYPE or Google PMs or even Facebook PMs.

    Some people will be interested but will baulk at phoning you. And then you've lost them.


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  • Profile picture of the author RickDuris
    Nice job, great job.

    The question I'd be asking myself is how to engage the 3 nibbles and 1 bite so that they'll take the next step.

    - Rick Duris

    PS: Keep in mind commercial real estate owners are hungry for local market information. Comps. Inside intel. Whatever.
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    • Profile picture of the author ewenmack
      You can handle this better, "yeah but..."

      Although you've brought up the subject of
      bad past experience with these...

      "Now I'm sure you're skeptical of these sorts of claims and probably think all agents are the same.
      And I don't blame you. You've been disappointed before by agents that over*promised and
      under*delivered."

      Can you give the numbers of commercial buildings you've sold
      over a time period that's in the seller's location?

      Have you sold more expired listings than anybody else?

      I'm looking for proof of performance.

      Best,
      Doctor E. Vile
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  • Profile picture of the author DougHughes
    That's great, thanks for sharing. PM me and I'll give you another tactic that's been working great for some of my real estate investor clients. Something original I would rather not broadcast because I don't want it to stop working.
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  • Hi everyone, thanks for your responses. My apologies for my delayed response, I have been getting over the flu recently.

    Copy Nazi: Thanks for the tip on not selling from my heels, and I will most definitely give them a secondary method of response.

    Rick Duris: Thank you for your response as well, and I've been marinating myself on how to get the next ones to engage, as these ones already had a ship sail (IE, Have the property under contract) although yesterday I found out one guy had his deal fall through and then listed it with someone else instead of me. I'm not sure why that is bc he was the most vocal about why he loved my letter.

    Ewen Mack: I have not sold anything yet (been working mostly on rentals) but as an aside, I am putting together my first private equity fund to syndicate and rehab multifamily properties and my knowledge is second to none. So I've never been questioned so far on my knowledge, but rather I don't have the track record yet to prove my ability.

    However, I do know 10000% how to sell these buildings and why most agents fail (laziness, lack of understanding of the market, being a jack-of-all trades, etc.) and how to position things to be attractive to investors. And all of those things are conveyed in my book.

    Does anyone have any thoughts on my questions about list selection and cheaper options to mail a broader campaign? I've copied and pasted the questions again below.

    Thanks for all your help everyone!
    _______________________________________________
    List Selection Questions
    These were the most recent expired listings (All within 6 months) for apartment buildings in my area. I did some list cleaning because I didn't want to mail to owners who were hidden behind LLCs and/or couldn't find their home address to mail to.

    (Any recommendations on how to find owners names, addresses and numbers would be greatly appreciated because every agent in my office is an idiot and doesn't know how to find it.)

    Interesting piece of data: Every response came from someone with at least 10 units. I'm not sure if that's worth using as a data selection going forward as I did mail such a small # that 20 pieces isn't statistically significant, nor is my response rate.

    I’m also worried that by haphazardly selecting names to use due to the fact I couldn’t find a home address, might make my data useless going forward.

    Media Choice Questions
    I am looking to begin mailing this piece (obviously changed to a lead generation piece vs stressing the expired angle) and offer my booklet as a lead generation magnet and then follow up.

    However, right now I can mail 500 pieces at $8.50 (Dollar Bill and FedEx, no book) in order to generate leads, but to spend $25.50 for a 3 step campaign is cost prohibitive.

    Any recommendations on how to inexpensively send 2 additional follow up pieces for a 3-step lead generation letter campaign that are somewhat hard hitting like FedEx?
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  • One more question everyone:

    Is there a single number of pieces you should mail in order to be certain that patterns you notice among customers is statistically significant?

    Thank you.
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    • Profile picture of the author King Jeff
      Here's a weird idea:

      Send out the fedex package including a one page letter, and a CD/mp3 player.

      The one page paper says something like:

      "Trying to sell your complex?(or whatever your market calls their buildings)

      Good.

      Because the CD/MP3 in this package contains a presentation revealing a simple 3 step system 1,234 apartment sellers used to force investors/apartment complex buyers in a buying frenzy/bidding war in XYZ days or less.


      And this 3 step system works ANYWHERE...

      Alaska...

      Ohio...

      Nebraska...

      etc...

      etc..

      So stop what your doing and put this CD/MP3 in now!

      Here's what the last 5 apartment complex that used this 3 step system had to say:
      (enter testimonials from sellers you've helped here with pics and names and locations here)"

      ...or something like that.

      Then, the CD/mp3 player would be a VSL(written by a GREAT copywriter) that presents the problem(like you did in the letter),informs, tells why you're the guy they should choose, and SELLS the prospect on your call-to-action(calling you I'm assuming)

      I think your "have buyers in a feeding frenzy/bidding war to buy your building" would be a strong hook for this campaign.

      Because that's what these building owners want right... to sell the building!

      Just an idea I came up with, hope it helps broski!
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  • Profile picture of the author Work1099
    Sales letter seems solid enough. Likely the lower-hanging fruit for improvement is to improve your ability to convert these leads over the phone.

    For this, I recommend looking into the book: "The SPIN Selling Fieldbook"

    It is a great guide for selling high-priced items.
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