Is it a good idea to offer a moneyback guarantee to get started?

9 years ago

Originally Posted by wheelstb

Hi,

I'm trying to make my start on online websites as a freelancer. I don't have much experience, so I thought it might be a good idea to offer a short-term moneyback guarantee. For example, if they don't like my product within two days of delivery I will try to rectify the problem. If I cannot, I will give them their money back.

This seems to me to be a good idea. Any thoughts? Thank you

You should ALWAYS offer a guarantee. It instills more confidence in your product and boost sales. You can craft a guarantee that doesn't give away the farm, however. There's more than a few types you can use, and I'm sure a search here will bring some up.

For example, it's been shown that a 60-90 day guarantee instill more confidence in the sale. And people seem to forget a guarantee if it's longer. That's just one example. Look around the forum, I'm sure someone's posted other examples.

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wheelstb

9 years ago

Thanks, I will definitely include a guarantee. I didn't give any thought to researching the different "types" of guarantees. That is a good idea. Thanks again.

Thanks

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Quester Guide

9 years ago

Yes, definitely. Offering a guarantee reassures the customer and build trust around your service. However, be aware that offering a money back guarantee should be for a reason and a good one, to boot. You can not give away your product for the first comer who, for obscure reasons, fails to justify what's wrong with the product, and wants his money back after using it.

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nmwf

9 years ago

Originally Posted by wheelstb

Hi,

I'm trying to make my start on online websites as a freelancer. I don't have much experience, so I thought it might be a good idea to offer a short-term moneyback guarantee. For example, if they don't like my product within two days of delivery I will try to rectify the problem. If I cannot, I will give them their money back.

This seems to me to be a good idea. Any thoughts? Thank you

How will you handle things when you encounter a free-loader? I.E., someone who demands a refund, but continues to use your product?

Thanks

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jameskyle

9 years ago

Yes using a guarantee provides more confidence to the person purchasing your product.

I've never had anyone ask for one just because they "changed their mind".

Stipulate that the guarantee is only for when you have failed to deliver if that makes you feel more comfortable just to get started however.

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MikeHumphreys

9 years ago

Originally Posted by wheelstb

Hi,

I'm trying to make my start on online websites as a freelancer. I don't have much experience, so I thought it might be a good idea to offer a short-term moneyback guarantee. For example, if they don't like my product within two days of delivery I will try to rectify the problem. If I cannot, I will give them their money back.

This seems to me to be a good idea. Any thoughts? Thank you

Are you offering a product or a service? Each one has different types of guarantees which best fit what you're offering.

[ 1 ] Thanks

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st0nec0ld

9 years ago

Originally Posted by wheelstb

Hi,
I'm trying to make my start on online websites as a freelancer. I don't have much experience, so I thought it might be a good idea to offer a short-term moneyback guarantee. For example, if they don't like my product within two days of delivery I will try to rectify the problem. If I cannot, I will give them their money back.
This seems to me to be a good idea. Any thoughts? Thank you

A good offer though, but what are you really trying to offer here?

Thanks

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a123

9 years ago

Yes definitely With a guarantee, they feel confident that they won’t be stuck with their purchase. And the very act of offering a strong guarantee lets buyers know you really believe that what you offering is worth its asking price.

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robwilliam

9 years ago

Guarantee assures the customer to buy your services and he is more likely to go for it.

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Raydal

9 years ago

This is the copywriting section so I assume that you are offering writing services.
Guarantees for writing services involves reviews if they are not satisfied, never
full refund. If you offer full refunds they would know right away that you are
just starting out and therefore lack confidence in your work.

-Ray Edwards

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askhakwani

9 years ago

If you are going to offer moneyback guarantee then you need to make sure you are going to secure yourself from every side. Personally, I don't have good experience in this regard.

Thanks

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Is it a good idea to offer a moneyback guarantee to get started?

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