Dear Friend . . . I'm NOT Your Friend

by moniez
12 replies
I realize that many pages employ the "Dear Friend . . . . " narration. But every time I read a page employing this, I cringe. In fact, I HATE it. I'm guessing it converts because it plays into people's emotions, and people buy from people, right? For me, I just smell the BS right off the bat.

I'm currently writing a sales page for a new product, and I simply CANNOT bring myself to use the "Dear Friend," BS!

The first page I wrote had an exceptionally hypy, over-the-top opener (not in MMO). After that, however, I simply told the reader what my product will do for them, and how it will solve their problem (we're solving a problem after all, right?). By most people's standards, it's a very short sales page.

I wrote it without much care. I probably spent 3 hours on it. The flow is absolutely terrible as well. In short, a trained eye would be able to tell that a moron wrote it within the first few lines.

Despite this, it converts fairly well. My best affiliates are converting at 1:45 with article traffic, while the average is about 1:100.

This makes me want to use the same style for my new product since I've had a fair bit of success with it. However, I feel that I'm missing out on the "Dear Friend," style.

For those of you with substantial experience, have you used both styles, and which has been the better converter for you?

I'm going to write four different copies. Two will be with "Dear Friend,"- a short version and a longer version. And two will be without "Dear Friend"- Hypy opener and a straight-forward approach.

I'm going to split-test the hell out of them to see which converts best. What's your take on it?

Any insight would be greatly appreciated!
#dear #friend
  • Profile picture of the author Zentech
    Use "Dear Friend." For every person who feels they can "smell BS," there are three who only THINK they can smell BS and are in fact subconsciously roped in by the emotional suggestions of "Dear Friend."

    3 vs 1. Which approach is gonna convert better, by the numbers? There's a reason every sales letter for 10 years has started out with "Dear Friend" or something similar. You might not have to use those exact words, but something has to be there to establish an emotional connection from the start. It's not only effective, it's expected. People have been starting letters with "Dear ___" for hundreds of years, and do you really think that's for no reason?
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  • Profile picture of the author eugenedm
    I do think that some words are over there. I think people should come up with some creative words and ass grabbing eye catchers...

    I have seen some creative copywriting in 2010. before 2010 it all sounded kind of lame. I think this is due to overcrowded market. and now it's time to start being creative and be different
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  • Profile picture of the author BrianMcLeod
    Hey Fellow Copywriting Warrior,

    The salutation is a *very* good opportunity
    for you to reinforce who you're writing to.

    To let the reader know that they're in the
    right place... that this is for them.

    Knowhadimean?

    Brian
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  • Profile picture of the author Raydal
    "Dear Friend",

    Reminds the copywriter and the reader that this is a personal letter.

    You may leave out the salutation and then have the sales 'letter'
    perceived as an article or review, but the salutation says: 'letter'.

    I try to be as specific as possible, so Dear Acne Sufferer, or
    Dear Business Builder, or Dear Marketer, depending on the
    target market. Of course the absolute best is to get the
    person's name which you can do with an optin form and
    a little php coding.

    The same arguments hold for the close and the P.S. as
    well --they are all there because you are writing a letter.

    -Ray Edwards
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  • Profile picture of the author Louise Green
    I've found addressing your readers straight on works well (for me).. for example:

    "My fellow dog lover,"
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    IMPORTANT MESSAGE: I'm currently on vacation & will answer all messages when I return - Happy Holidays!!
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  • Profile picture of the author travlinguy
    Personally, for most IM products I like:
    Hello Sucker...
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    • Profile picture of the author Collette
      Lots of ways to avoid generic "Dear Friend". Some great examples above.

      In general, you want to construct your sales copy with a one specific person in mind, instead of writing to a mob. Writing to a mob is what gets you "Dear Friend".

      On the other hand, knowing your target prospect well allows you to personalize the salutation into: "Dear One Person With Whom I Share This Problem".

      The first approach is the slap-em-up-and-go approach. The second requires some actual work on the copywriter's part.
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  • Profile picture of the author travlinguy
    Okay, I've got some serious input for this topic. The issue I've encountered in this arena is that many clients (or potential clients) have no idea who their customers are. The first question I ask a client when seeking a gig is, who is buying your product or who do you think will buy it?

    And the general answer is, "Duh?" They have no idea. In fact, most haven't even considered who might want what they're selling. At that point a simple writing assignment becomes a marketing survey and a feasibility study. There was a time that I was hungry enough to play that game, but those days are long gone.

    If I engage a client for services and he or she doesn't know who is likely to buy the product, I have only two words to offer: GOOD LUCk! I'm outta here...

    I guess that was a bit more than two words.
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  • Well I'd say, let the results speak for themselves. Obviously you hate "Dear Friend", while many copywriters (including myself) believe that a salutation is an important part of building trust and rapport with your visitors and readers.

    You've got traffic, and you've got a letter that is converting without a salutation. Try adding in "Dear ___ideal customer___" (with ideal customer being a person in your niche, like acne sufferer, business builder, or the other examples given above) and split testing it.

    See what the results are. If your way converts better, then you know what works in your market for your product. If a salutation converts better, then you just discovered one of the main principles us copywriters always struggle with - what we like and what the market will respond to are often two completely different things!

    - Cherilyn
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  • Profile picture of the author moniez
    Hey all,

    Thanks for the responses.

    I definitely will try the "Dear Friend," style, as I am in a niche that would benefit from that, I think. In other words, these people are fairly desperate and looking for a REAL solution, which is exactly what I have, and I think this style will allow me to best tune in to their needs, wants, and desires.

    Thanks again. I'll update this thread when I have my spit-test results.
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