What are your opinions on voice actors for sales videos?

14 replies
I see a lot of clients using them. I can't say I'm a fan.

I think it depersonalizes the message... and sounds a bit fake.

Even if the message is good, and the actor is fluid and natural, it causes problems. You have to make the copy 3rd person in most cases, which can make the proof/credibility element a lot harder to get across.

What are your thoughts? Would you persuade the client to ditch them?
#actors #opinions #sales #videos #voice
  • Profile picture of the author davemiz
    depends on the offer dude....

    i have an IM/biz opp video offer about to go live and we used a voice actor for it, but he sounds really really really good and believable.... so it just depends.

    i've seen a 'guru' who has a voice guy on all his sites/videos and the guy sounds SO PHONY.... so go figure.
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    • Profile picture of the author Nick Brighton
      Originally Posted by davemiz View Post

      depends on the offer dude....

      i have an IM/biz opp video offer about to go live and we used a voice actor for it, but he sounds really really really good and believable.... so it just depends.

      i've seen a 'guru' who has a voice guy on all his sites/videos and the guy sounds SO PHONY.... so go figure.
      So really what you mean is, it depends on the actor, not the offer, right?
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  • Profile picture of the author Daniel Scott
    Voice over talent is very important.

    You can have the best copy in the world, but if it's delivered badly it's going to hurt sales.

    I've worked with a lot of guys who just use the voice actor as a substitute for themselves - ie. the voice actor pretends to be the author of the letter.

    Works pretty well most of the time, though granted it's not in the IM market, where everyone gets to know your face pretty quick.

    -Daniel
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  • Profile picture of the author The Copy Nazi
    Banned
    You seen the stuff Josh Anderson is doing? He has the presenter come out from behind the headline...do his thing and then walk back behind the headline. It's KILLER. Transparent Video - Transparent Video Effect - Alpha Channel Video
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  • Profile picture of the author Nick Brighton
    The problem I see, is that particularly in the IM market, it sounds totally fake. People want to know there's a real person behind the message.

    To me, I'll listen to a guy speaking earnestly about what he's offering, over a polished studio voice that sounds like a QVC commercial... any day.

    As long as the first guy doesn't stumble and mumble, of course.
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  • Profile picture of the author Mark R Carter
    I think it depends on the voice actor. Someone who sounds natural is going to win hands down over someone who sounds like a slick, fast talking, smoothie. All voice actors are not created equal.
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  • Profile picture of the author The Copy Nazi
    Banned
    The thing about audio is...the accent doesn't really matter, but the delivery does. And the audio needs to be good - decent levels, no popping/wheezing/coughing/stumbling over words. It needs to sound warm and friendly - as if your best friend is telling you something very interesting...or funny...or shocking or whatever it is. That's the key - "One on one". The mistake a lot of amateurs make is to start out by addressing the listener with "Hey Guys". You've lost me right there. Make it personal. Talk to ME - not a whole bunch of guys.

    When I do a video or audio tape I cringe when I play it back. I can't stand the sound of my own voice or my Australian accent. But a lot of Americans seem to be fascinated with it. Go figure.
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    • Profile picture of the author RickDuris
      When the voiceover talent seems "off" or unnatural, what normally happens, at least in my work, is there is a disconnect or breakdown between the copy and the way it's delivered and by who it's delivered.

      Here's how I try to overcome:

      I read through the copy myself, literally dozens of times, out loud. Most times, with the Client. It sounds laborious and tedious and it kinda is, but it's fun too. We enjoy the collaborative process. Word by word, point by point, together, we refine. Little by little, piece by piece.

      Until it rings true and natural. We want it to sound like someone was talking. Like we were having a conversation. Tonality, pauses, inflections, breathing even.

      We'll trade off. They do a little, I do a little. Until it sounds authentic. And accurately represents the piece.

      However, PERSONALLY I normally have a monotone voice. Or when emotional, a "sing songy" voice and candidly, I stammer (not stutter) a lot. I repeat words, a great deal. But that's just me. So personally, I'm not good voiceover talent.

      But what I do is I record the script, once I think it sounds "right." The recording doesn't have to be technically "professional". It can be ugly to the ears.

      Then I take that audio file and I go into an audio editor, Sony Sound Forge is what I use, and I edit out all my personal voice imperfections, nuances and errors.

      (There are free audio editors, ones like audacity, which you can get at download.com) For a three minute piece, it takes me about two or three hours. I could spend a couple of days on a 30 minute piece, but it's worth it.

      Then I send a copy of the video/audio script with as much "delivery" annotation as possible and a copy of my audio file to show how it's to be delivered by the voiceover talent. I want the voiceover folks to clearly and fully be informed how we want the piece delivered. Otherwise, the voiceover talent may take "creative license" and do what they think is best.

      You're right, Nick. There is a disconnect at times. That's because, I think, the video copy is not written like people talk.

      And: If you're doing it yourself and you're concerned about your accent? I think you should be grateful for your accent.

      It's an asset. It "becomes" you.

      I'll tell you why: If you do tests on voiceover talent, you'll frequently find accents like a US southern drawl for instance, will out perform "normal" or professional voiceover.

      It's more natural. More real. More connective.

      An accent is compelling and engaging. It forces the listener's ear to pay attention. Think about it this way: What if I was to whisper?

      That's what an accent does by default. You can't help but listen harder.

      Especially when you use colloquialisms of the country or region. For instance I was working with a UK Client the other day and he used the words "spot on." Oh man, a phrase like that is a keeper!

      - Rick Duris

      PS: I say all this because I am severely auditory.
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  • Profile picture of the author Nick Brighton
    Great insights, and I agree.

    Rick, you make some great points that resonate with my situation right now...

    I'm working with a client, knowing that the copy is actually being used as a video script.So, I've recorded the audio, reading my copy as it is written.

    And it's amazing to see what you naturally add - and subtract - from the written copy on the fly.

    So I go back, edit the written copy when listening back to the audio. Now my copy reshapes... and I repeat the process.

    This time, the audio is tighter... more fluid... more real.

    But I'm not the one doing the voice over, I'm just doing this for the benefit of the hired talent.

    So you make a great point about sending your own voice recording to the actual hired voice over talent... I actually thought about that, but assumed it would be very difficult for them to mimic my recording???

    On a side note, what I love about audio/video presentations is the dynamics. When I was recording, I could start loud, then sound stressed, then sound frustrated, then excited...

    ... then when the price justifcation comes, I'd slow down, talk softly... then the guarantee would be bold, loud and confident.

    And so on.

    These dynamics are extremely difficult - if not impossible - to recreate in written form only.
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    • Profile picture of the author RickDuris
      Originally Posted by Nick Brighton View Post

      Great insights, and I agree.

      Rick, you make some great points that resonate with my situation right now...

      I'm working with a client, knowing that the copy is actually being used as a video script.So, I've recorded the audio, reading my copy as it is written.

      And it's amazing to see what you naturally add - and subtract - from the written copy on the fly.

      So I go back, edit the written copy when listening back to the audio. Now my copy reshapes... and I repeat the process.

      This time, the audio is tighter... more fluid... more real.

      But I'm not the one doing the voice over, I'm just doing this for the benefit of the hired talent.

      So you make a great point about sending your own voice recording to the actual hired voice over talent... I actually thought about that, but assumed it would be very difficult for them to mimic my recording???

      On a side note, what I love about audio/video presentations is the dynamics. When I was recording, I could start loud, then sound stressed, then sound frustrated, then excited...

      ... then when the price justifcation comes, I'd slow down, talk softly... then the guarantee would be bold, loud and confident.

      And so on.

      These dynamics are extremely difficult - if not impossible - to recreate in written form only.
      Thanks, Nick.

      Here's another couple of ideas that may help.

      I was working with a Client the other day and they said "Ricky, when you say it spontaneously and it just comes out of you? It sounds different than if you read it. I like the one that's spontaneous."

      And I thought "Sheesh, he's right! How could I have been so blind?"

      So now what I want to do and I've only tried this on one project since, is memorize the piece by heart.

      Again, this sounds like a lot of work and it is. If you don't believe in the piece? If you don't believe in the product or person? It probably won't work out.

      But if you do, there will be an absolute conviction and naturalness to your words and voice and inflection. It will "ring true."

      And even better, it will inspire the voiceover talent to do their best.

      I'll tell you why.

      Because when you're working with the quality voiceover talent, they will naturally want to best you.

      Here you are, an amateur and now you're requesting their professional help. In other words, they realize this is a serious piece. And they should give their best efforts.

      Last month I was working on a piece, and we sent it over to the voiceover talent. That piece ended up tripling conversions compared to their previous piece.

      Now, it may have been the copy, or it may have been the voiceover talent (like their voice itself) or it may be the delivery, I don't know.

      What I'm saying is even reading the piece and recording will change the inflection, tonality, delivery as well as the tempo and pitch.

      So on important projects, once you go through the process I described, you may want consider memorizing the piece. Then reciting from heart and recording.

      I was amazed when this was pointed out to me.

      - Rick Duris

      PS: Of course, for this type of attention to detail, you're going to pay extra to the voiceover talent. This not inexpensive.

      But if you're particular, if you know exactly what you want and the way you want it, it's a good way to go.
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  • Profile picture of the author JPRoss
    I've done a little voice acting (radio commercials) and it's tougher than it sounds. When you've got somebody on staff who can do it well, that's great. But it's better to have it done well, even if it's by somebody not on staff, than done poorly. And if you hire somebody, they CAN do it in first person.
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  • Profile picture of the author julesw
    not keen on voice actors myself..if you are looking for a low cost Brit voice.. check my video in sig.
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  • Profile picture of the author The Copy Nazi
    Banned
    Memorizing the script? LOL. I've worked with some of the best Australian voiceover talent and these guys are so good they can give it to you any way you want. After a quick read through of the script. Often in one or two takes. In my day they were getting $200 for a "straight" read of up to five 30 second spot scripts and about twice that for "character" voices.

    Most voiceover talent will ask "How do you want it?" and you say "Like Alec Baldwin in Glengarry Glen Ross" and blam! - that's what you'll get.


    "A-B-C - Always Be Closing"
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    • Profile picture of the author RickDuris
      Originally Posted by Metronicity View Post

      Memorizing the script? LOL. I've worked with some of the best Australian voiceover talent and these guys are so good they can give it to you any way you want. After a quick read through of the script. Often in one or two takes. In my day they were getting $200 for a "straight" read of up to five 30 second spot scripts and about twice that for "character" voices.

      Most voiceover talent will ask "How do you want it?" and you say "Like Alec Baldwin in Glengarry Glen Ross" and blam! - that's what you'll get.

      "A-B-C - Always Be Closing"
      That's a great idea. And I'm trying it. To have someone come off as Billy Mays, Ron Popiel, the house builder guy, the Sham Wow guy--that would be cool.

      - Rick Duris
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