Critique and Advice Please - Sales Letter

8 replies
This is my first post - pretty sure I've read all the do's and do nots, so here goes:

I'm a wedding photographer and have missed an opportunity to attend a bridal expo but I do have access to the email list for all prospective brides that attended.

Below is the letter I intend to email (unformatted at this stage) with a couple of images.

First go at this style of mail out so any advice - no matter how tough really is appreciated.


I Didn't Think It Was Possible - I'll Never Regret The Day Linda Asked

Ever dreamt of something, thought it was out of reach then obtained it?


I love Terrigal. I have always loved Terrigal. So has my family. It was just too expensive for us. Or so I thought. I was living happily in Wyong with my small family. We had a great house, a new photography business and we drove to Terrigal EVERY Sunday for some family time. I so wanted to live there. We all did. How could we do it?

What Does This Have To Do With Your Wedding Photography?

Each Sunday, Linda, the kids and I would enjoy our day at Terrigal. We'd finish with an ice-cream and a look in the real estate windows. Every house was either too expensive or didn't have an actual price - you know, offers above and all that (I hate it when they do that). We still loved looking and kept dreaming of one day living there.

Life was busy. We had our two boys, our then, small photography business with what we now consider a very embarrassing name - Weddings, Portraits... Anything, that we were so proud of at the time. I also had a second job as an electrician.

While in Sydney, at my electrical job, I had a call from Linda that she had found our dream house... in Terrigal! It was difficult to concentrate for the rest of that day, I was excited but sceptical. How could we afford it. Can we afford it. I really wanted it!

After months of window shopping and dreaming, Linda did one simple thing that changed our lives. She made a real enquiry. She went in and actually asked about a house (that was pictured without a price) which we may have been able to afford.

Our dream house was going to be a reality because Linda did one simple thing. She asked.

What about your wedding...

Impact Images could be your Terrigal

If I'm totally honest, any good wedding photographer will get good wedding photos at your wedding. You will probably think they were great photos. After all, they're of your wedding. What if you could have your dream photographer and your dream photos though?

Wouldn't you be so much more excited about your day knowing that no matter the weather, the light, the bridal party - you really were going to get AMAZING PHOTOS. First, you'd have to find your 'Terrigal' of wedding photographers.

If you have done any research, you'll know that you must have an AIPP accredited photographer. This is your ONLY guarantee of having a photographer with experience. Your guarantee of someone answerable to a code of ethics. The AIPP insists their photographers participate in a continuous improvement program or lose their membership! The good news for you, is there are eight AIPP accredited photographers on the Central Coast and we all compete with each other.

Each year, the AIPP holds wedding print and album competitions. Awards and titles are issued to the top echelon only. These awards are highly sought after and prestigious amongst our peers and some of the better informed couples and brides to be. If you have visited my website, you'll know that Impact Images has more wedding awards (prints, albums and AV's) than any other photographer on the Central Coast, Newcastle or the Hunter Valley - 116 to date.

You may also know that I am the only AIPP accredited Master Photographer on the Central Coast. What you may not know is that I may be the perfect photographer for you, all you have to do is...

My Clients Tell Me

Each year, 80% of my booking are made by word of mouth referrals. I no longer advertise in wedding magazines, I rarely attend bridal expo's, I don't advertise in the Yellow Pages. My couples, their photos, their albums, their bridal parties and more than anything, their wedding day experience with me is my greatest endorsement. My clients do almost all of my advertising for me.

How could I possibly come up with this:

Andrew - Let's cut to the chase - you're a legendary photographer.



On the day, you made the location photography a fun part of our wedding day rather than the tiresome intrusion it could so easily have been, and your willingness to "run with it" when we were asking you to climb through fences etc, was appreciated.

Later, when we saw the proofs, we were struck by what good photographs they were - all of them!! We are in awe...

What really blew us away was the number of times we would look at a photograph of the ceremony, or people on the beach, or the reception and think "Man, when did he take that? I didn't even know he was there!"

Don't take this the wrong way - you're a good guy, and it's not like we didn't want you there - but such invisibility must be like the Holy Grail of anyone taking photographs at a function like a wedding, and apparently you had it nailed.

It was clear in many of the images that you captured that people (us included) were not conscious of the fact that they were being photographed and the result was exactly the kind of natural and relaxed record of the day that we had hoped for.



We loved our wedding, you have provided us with a record of that day that expresses all the features of the day that we enjoyed so much, to the extent that we really can invoke the emotion and experience in our minds just by looking through your photographs.

It's a good thing that you do, and you do it well. 



Thank you. Leanne & Lachlan


Price Is Everything

I still have some dates available that aren't taken by referrals, for a few lucky couples. If, I am available for your wedding, you will be assured of stunning photos and just as importantly an amazing day - filled with laughter and fun no matter the weather conditions or locations. You'll get the high fashion images, the candid and natural look. I'll guide and direct you to great images when you need it and stand back to capture the beautiful moments as they unfold.

The question is, am I expensive?

Yes I am, but I'm worth every cent - and, I'm no where near as expensive as you may think.

You already know that it would be crazy not to consider one of the eight AIPP Wedding Photographers on the Central Coast. Did you know that we are all within a $185 of each others prices? Armed with that information, wouldn't you have to be nuts to not have the best wedding photographer for your day? This is one day when you really deserve the best, especially if you can afford it.

How Do You Get The Best?

If you would like me to photograph your wedding, all you have to do is call and ask.

That's exactly how I came to live in Terrigal. Linda went into the real estate and asked the question. Now, almost ten years later, not one day has passed when I'm not happy to be living here. All because Linda did more than me. I just looked at the pretty pictures in the window. She asked.

If, when you think of wedding photography, Impact Images is a name that comes to mind it's for one reason. We have a reputation of producing the most amazing wedding photos and albums.

You can have me photograph your wedding. All you have to do is call the studio right now. No matter the time - day or night. If I'm not there, leave a message. Jemima, Linda or myself will call back. We would love to talk to you about your wedding. Call me on 4367 0111.


Awards:

• Winner NSW Wedding Album of the Year - two years running
• Winner Australian Wedding AV of the Year
• 116 individual wedding print awards in both state and national competitions
• WPPI Accolade of Excellence in the USA for Wedding Album
• Runner Up NSW wedding photographer of the year
• Runner Up NSW Wedding Album of the Year - two years running



If you need any more details, you can see more of my photography at (insert website here) but to make a booking you need to call on 4367 0111.

Speak Soon

Andrew

P.S Most wedding dates are booked ten months in advance. If you don't want to miss your chance, call now on 4367 0111 or you'll be left thinking... I should have asked.
#advice #critique #letter #sales
  • Profile picture of the author The Copy Warriors
    1, Headline and sub head need to convey specific benefits. I see what you're trying to do. You're trying to get readers "into" your pitch by referring to a vague desire ("something out of reach... obtained"). Problem is, while that might appear to speak to a wide variety of readers, it doesn't speak clearly or persuasively to any particular reader. Find out who your ideal customer is, find out what they want, and make sure your headline addresses this want with a clear benefit.

    2, Get some benefits out in the opening paragraphs of the copy. Right now, you open with a background story. This isn't a bad strategy (I've used it myself), but if you open with a story, you can't do it at the expense of communicating clear benefits up front. Re-write the story so that it's peppered with benefits right from paragraph 1.

    3, Make the sub-heads clearer and stronger. Your sub-heads need to signpost the main body copy. If you cut out your main copy and read just the sub-heads, it should read as a skeletal bullet point version of the entire sales letter. Right now, they don't really do that. You have too many vague sub-heads that don't say anything specific (e.g. "how could I come up with this" and "how do you get the best?"). Make them more specific, informative, and direct. Don't leave 'em hanging.

    4, Include a stronger call to action at the end. Don't just say "to make a booking you need to call 4367 0111." Say "Book your appointment now at 4367 0111." Also, if possible, you should include a little form that also lets them book an appointment.

    On the whole though I think this sales page was well written and well structured. Your writing is good, it just needs some touch-ups in order to really sell.
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  • Mr. Stump- one comment: I would shorten the testimonial you have here. You have several paragraphs that essentially say the same thing:

    "What really blew us away was the number of times we would look at a photograph of the ceremony, or people on the beach, or the reception and think "Man, when did he take that? I didn't even know he was there!"

    You just need enough to communicate the selling point that you are unobtrusive and don't get in the way of the action. Try to get more testimonials and look for comments that address other potential objections. Excerpt those and include them in your letter.

    Try setting each off with a benefit-oriented headline. Take a look at the mini-headlines on this sales letter for ideas:

    http://www.simplewritingsystem.com/
    Signature
    Marketing is not a battle of products. It is a battle of perceptions.
    - Jack Trout
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    • Profile picture of the author Stumpmeister
      Thanks to the both of you for your very specific and helpful responses.

      I'm blown away by the help you both provided - seriously.

      I believe I'm meant to send a PM to say thanks but with this being my first post - I'm not allowed to PM yet.

      I'll rework the letter before posting and let you know what the response was like.
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  • Profile picture of the author The Copy Nazi
    Banned
    Nice try. But you're trying too hard. Cut to the chase. People won't read a long email - unless its from someone they "know, like and trust". And even then...

    Do you really want any Tom, Dick or Harry taking your wedding photographs?

    [put terrible wedding shot here - out of focus or the couple looking like they want to kill each other]


    80% of my bookings are made by word of mouth referrals. I don't advertise in wedding magazines. I rarely attend bridal expo's. I could care less about the Yellow Pages.

    My wedding photos are my greatest endorsement. My clients are the only advertising I need.

    So what does that tell you?

    Yeah - I'm good. I'm the best wedding photographer on The Central Coast - if not the whole of Australia. You'll see. And so will your friends and family.

    Click.


    Awards:

    • Winner NSW Wedding Album of the Year - two years running
    • Winner Australian Wedding AV of the Year
    • 116 individual wedding print awards in both state and national competitions
    • WPPI Accolade of Excellence in the USA for Wedding Album
    • Runner Up NSW wedding photographer of the year
    • Runner Up NSW Wedding Album of the Year - two years running



    Contact Andrew. Not Tom, Dick or Harry. Andrew Whatisface. Your wedding photographer. 027947661.

    P.S. Most wedding dates are booked ten months in advance. Call now. Lock in the date. And check out what other couples have said about me on my site - www.AndysNotaDick.com



    BTW Andrew...I was once out on the turps with a mate of mine - up the Cross somewhere seedy. Guy ran a charter boat on Sydney Harbour. We were playing pool when he suddenly remembered he was supposed to pick up a wedding couple at Man-O-Wars steps at the Opera House two hours previously.

    Apparently the next morning there was a very irate groom on the phone giving him a blast.

    My mate just shrugged it off with the comment -

    "It might be your special day but we don't give a sh*t".

    Can you imagine? I'd be ropeable.

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    • Profile picture of the author Stumpmeister
      Mate - that is awesome but I'm not sure if I have the guts to send that out.

      I'll sleep on it first. I may split test it with the reworked original.

      Love your story at the end - very gutsy call from your charter boat buddy!

      I'm going looking for more of your stuff now - thanks!
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      • Profile picture of the author CoffeeWithRyan
        I Didn't Think It Was Possible - I'll Never Regret The Day Linda Asked

        Ever dreamt of something, thought it was out of reach then obtained it?


        I love Terrigal. I have always loved Terrigal. So has my family. It was just too expensive for us. Or so I thought. I was living happily in Wyong with my small family. We had a great house, a new photography business and we drove to Terrigal EVERY Sunday for some family time. I so wanted to live there. We all did. How could we do it?
        Even in a story-telling kind of mode, you'd always want to start from where the prospect is, throw in the WIIFM from his POV, change the "me" and "I"s to "you"s as far as possible, as well as really find out the hidden desires that your customers want from you.

        What are the characteristics of pictures that couples want? Do they want a certain novel variety? A futuristic mood? A festive mood? A pure, blissful feeling?

        To capture the soul of love in the eyes? Something like that. Well, you'd probably know if you already had loads of customers in your field of photography.


        Enjoyed that copy style from CopyNazi - dealt with competitors, bolted emotions up for sure.

        What I'll like to add on is that you may want to add in your best portfolio pictures. Just a few pictures will be enough. Too many (unless they are really good) may cause a different response because it'll probably narrow the scope of your prospect's imagination too much. Unless it's really good, or it serves the purpose of opening up more varieties for couples.

        It's a little gamble if you reveal it in the copy. If you provide a fixed "expectation" from your portfolio, it might remove some prospects from that leap of faith. Prospects tend to form "imagined" expectations which cause them to make leaps of faith.

        Another alternative would be using that to give them a reason to contact you. For instance, they might want to contact you to see samples of your work. After all, it's a big day, they would want the best photos they can get, they'd have to judge your photos to see if they like the "feel", the lighting, the angle etc.

        You might want to continue to pull out subtle salesmanship by edging them towards the sale over the phone or website.

        Social proof could work well too - as CopyNazi has expressed in the form of awards.
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  • Profile picture of the author Danielle Lynn
    Hey there Andrew,

    The first thing I noticed was your headline and subheadline. And I didn't have any desire to read past them.

    Why? Because:

    a) The hook was weak and meaningless
    b) You were talking about yourself

    Like Ryan pointed out, your copy is dense with "I" and "We" references.

    It's okay to tell a story about yourself and your experiences in a way that ties into your sales message. The key is to FIRST appeal to your reader's self-interest.

    That's why you start out with "you" type statements. Once they realize you may have a solution to their problem (I.E. a way to avoid craptastic wedding pictures) THEN they might not mind listening to your personal story of success as a way of gauging if you can indeed help them.

    Imagine if a random person walked up to you and started talking about their life story and successes out of the blue. "I did this, I like that."

    Chances are you wouldn't hear a word they said. You'd nod politely while scanning around frantically for the nearest exit.

    But if a person walked up to you and started talking about you and things that interest you - especially if they have solutions to problems you have - suddenly, you're all ears!

    And that's the way your target readers think as well. They're interested in their problems, their life, their little nuances.

    So spending the 'opening hook' talking about "I love.. I couldn't believe" makes this piece read like a page out of a boring personal blog.


    Take a look at what Mal (Copy Nazi) wrote up for you. Even if it's not the right tone for you, take a good look at what he did.

    He's hitting the pain points.

    Many a bride loses sleep over things like making sure she gets good wedding photos. The couple is likely spending several thousand (at least) on their wedding already.

    They want something to remember their big day, their investment. They want photos to show children and grandchildren.

    The last thing they want to worry about is if their wedding photographer captured all the right moments (sans dogs making love.)

    They want to feel like they're in good hands, like they can rely on you to capture each moment. Because there's a lot of money and emotions riding on this event.

    Acknowledge their fears, reassure them, and since this is photography, definitely show your past work!
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  • Profile picture of the author Calskinator
    The main thing I got from this salesletter was that I have no idea what you're talking about. If I got this, I wouldn't know what it was for right off the bat. You didn't relate to me... or identify with me or get my attention, or introduce what the letter was for.
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