Proof Increased my Conversion Rate from .90% to 2.5%

9 replies
I'm a fanatical tester.

Started way back in 2001 or so, when I threw up my
first ugly-ass website while I was working as a personal
trainer.

I was writing what I thought was "sales copy" to
promote some of my fitness programs. And I made
a little money here and there, nothing huge.

A few months after starting my site, I decided to
begin training for a bodybuilding show.

I lost something like 60 pounds in an 8 week period,
and placed 5th in the bodybuilding contest.

I had my brother snap some pictures of me on stage,
while competing. We had the pictures developed, and
they sucked, big time. They were grainy and not clear.

Well, just for the hell of it, I decided to put the pictures
up on my website... even though they were poorly done
and you could barely make me out.

I used them to promote one of my fat loss programs.

And a funny thing happened. My conversion rate went
from under 1% to around 1.5%.

All from adding those pictures.

And then, as more and more people bought and used
my program, and began sending me their "before and
after" pictures... I started putting more of them up
on my site.

And the conversion rate increased again.

I started adding each testimonial that came in
and yep, the conversion rate would increase.

It got to the point where it was consistently converting
at around 2%... and when I added a few things like
Honest-e logos, and a few other "proof elements"
the conversion rate went and stayed around 2.5% or
so.

Over the years, after writing close to 400 sales letters
for my businesses and for clients, I still see similar things
happen.

I focus on testing and trying out new headlines, and
I try to add as much proof to the copy as I can.

For me, nothing has really helped me increase my conversion
rate as much as those 2 things: better headlines and
more proof.

Back then, in 2001, I had no idea what the heck I was
doing, so it was all just trial and error.

But these days, it makes sense that what I was doing, by
adding pictures of me (even though they were sh*tty pics)
was... I was increasing my proof.

Adding my amateur, grainy pictures... even though they
weren't professional head shots, they added proof.

Adding success stories and customer "before and after"
pictures: once again... I was adding proof.

These days, when either writing for clients or for my
own products... I make sure I spend a TON of time
making sure I've got as much proof as possible in
my copy.

After the headline, I like to make sure my attention
is on proof and proving what I'm saying.

I add proof by doing the bare minimum stuff
like testimonials and success stories, but I
also like adding proof by actually giving
away a ton of useful info in my sales pitch.

I figure nothing helps prove my case more than
giving away incredibly useful content and info
that they can use.

I've noticed that most of the top selling programs
on Clickbank all have a ton of proof.

In one of the niches I write a lot of copy for,
which is the fitness niche, this one website
really stands out for its proof elements:

Fat Loss Factor By Dr. Charles Livingston

I mean, right away a doctor begins speaking.

Doctor=proof. There's a reason why supplement ads
use doctors with the white lab coats: proof/credibility

Then he mentions working with this patient
and getting results. More proof.

Before and after pics at the top= more proof.

The section under the video that says "our recent
customers" and there's a scrolling list... more proof.

The 7,000 plus friends on facebook? more proof.

All the before and after pics under the video= more proof.

The 3,000 plus comments about Fat loss factor= proof.

To me, all these proof elements are what makes this
program so successful.

Oh, and it's currently #1 selling on clickbank, in the
fitness niche. It was able to unseat Truth About Abs
which had been #1 for a long, long time.

I don't know who wrote this copy or set up this
presentation... but this marketer definitely knows that
proof is one of the most important parts of any sales
pitch.

When in doubt, load on the proof in your sales presentation.

People are so inundated with 3,000 marketing messages a day,
they need a shorthand way to cut through all the BS. Proof is that
way.
#25% #90% #change #conversion #increased #proof #rate
  • Profile picture of the author DavidG
    Yeah proof is king...

    Just like Bencivenga said... the MORE PROOF you add into your sales copy, the higher the conversions.

    It's like gold... it's hard to manifest. But when you do have it, people naturally NEED it in order to believe what you're saying.

    Other forms of proof are mechanisms and specifics...

    Even making things relatable...so people don't know what 50 grams of fat looks like, but if you told them it was equivalent to 6 big mac orders and 2 milk shakes then there's a better sense of whats going on...
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  • Profile picture of the author max5ty
    Shawn

    Most of the examples you gave are not "proof" at all...

    They're considered testimonials that add to the believability of what you're saying.

    "Proof" is often misunderstood in copywriting.

    Many think "proof" means proving what you're saying...that's not the true definition of proof in copywriting.

    "Proof" means letting the reader know the article they're reading is of worthwhile value...

    Once they've determined the article is of value...what you've mentioned is testimonials to the product you're offering.

    You need to build "proof" of your sales piece, then you offer testimonials that show what you're saying is true...there's a difference between testimonials and "proof".
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    • Profile picture of the author shawnlebrun
      Originally Posted by max5ty View Post

      Shawn

      Most of the examples you gave are not "proof" at all...

      They're considered testimonials that add to the believability of what you're saying.

      "Proof" is often misunderstood in copywriting.

      Many think "proof" means proving what you're saying...that's not the true definition of proof in copywriting.

      "Proof" means letting the reader know the article they're reading is of worthwhile value...

      Once they've determined the article is of value...what you've mentioned is testimonials to the product you're offering.

      You need to build "proof" of your sales piece, then you offer testimonials that show what you're saying is true...there's a difference between testimonials and "proof".

      Hey Max5ty,

      I agree... testimonials are pretty much standard "par for the course" these days.

      People know they can be made up, overhyped, etc....

      A lazy marketer would rely on testimonials ONLY as proof.

      That's why I said the bare minimum was testimonials, because
      there's so many other (and better) ways to infuse proof all
      throughout the copy.

      You can offer a demonstration of your product/
      service... you can offer some incredibly valuable
      content or a proven technique.

      You can prove your pitch by explaining how
      it came about and the reason why it's the
      best. Explain what the product does, how
      it works, how it came about, etc...

      You can add case studies, research reports,
      doctors' statements, medical research, clinical
      studies, etc...

      You can add as many specifics as possible, which
      shows the copy is less likely made up. Vague, non
      descript, non specific copy is usually what most amateurs
      pump out. Pros rely on specifics.

      And having highly believable sources throughout the
      copy can help too, i.e. doctors, researchers, consultants,
      experts in that niche.

      "Tax Slashing Secrets of a Former IRS Agent"

      Anyways, I completely agree about testimonials, that's
      the bare minimum that should be used.

      In fact, I've seen cases where NO testimonials were used
      and the product sold incredibly well.

      Fat Loss 4 Idiots, which I believe Harlan critiqued a few
      years back, had zero testimonials but was a Clickbank
      #1 seller for years.
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      • Profile picture of the author ewenmack
        Another mostly overlooked way to get "buy in" from the reader
        is to state the problem, the revelation why it occurs,
        and what the new discovery does to fix the problem which other solutions fail.

        Follow this flow and you get understanding for the first time in their life
        and a sense of closure.

        This knocks out all alternatives and what you offer becomes the only choice.

        No testimonials and traditional proof points needed when you follow this 3 step process.

        Best,
        Ewen
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        • Profile picture of the author shawnlebrun
          Originally Posted by ewenmack View Post

          Another mostly overlooked way to get "buy in" from the reader
          is to state the problem, the revelation why it occurs,
          and what the new discovery does to fix the problem which other solutions fail.

          Follow this flow and you get understanding for the first time in their life
          and a sense of closure.

          This knocks out all alternatives and what you offer becomes the only choice.

          No testimonials and traditional proof points needed when you follow this 3 step process.

          Best,
          Ewen

          That's awesome Ewen!

          It actually kinda goes hand in hand with what I
          have been using in my copy and it's been testing
          very well.

          In my eyes, too many marketers are just too darn
          stingy with their information. I think there's such a
          "you need to pay for this" mindset with a lot of
          marketers.

          And i've found that the more you freely give,
          the more you get in a lot of instances.

          So, what I've been testing lately is a lot like
          what you said... state the problem, why it
          happens, but then I actually GIVE the solution.

          Yep, I actually give them the solution, and how
          to fix it... and by giving away such incredibly
          valuable info, the reader feels better off than
          when they first arrived.

          Of course, the "product" being sold is HOW
          to use that solution, i.e. the steps, the directions,
          the methods, the exact details. etc...

          so, in the pitch, I present the problem and even
          give away the solution... and segue into the product
          which just gives them all the exacts of the solution.

          So, the copy is sorta like the ingredient list... and
          the product I'm selling being the exact recipe on
          how to use it/put it all together.
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          • Profile picture of the author ewenmack
            Another aspect of this 3 step formula is it fits in with the
            "monkey brain" decision making process.

            It looks for big differences to act on.

            None, and it ignores the message.

            More on this in Pitch Anything.

            Just using power words and adjectives
            dressing up as a similar product gets mostly ignored.

            It wants what is clearly new.

            As a hired gun not having that with your
            client, it's like going to a gun fight with
            a pop gun!

            We need to stay away from those situations
            otherwise we never gain a reputation for
            getting stellar results.

            Best,
            Ewen

            Originally Posted by shawnlebrun View Post

            That's awesome Ewen!

            It actually kinda goes hand in hand with what I
            have been using in my copy and it's been testing
            very well.

            In my eyes, too many marketers are just too darn
            stingy with their information. I think there's such a
            "you need to pay for this" mindset with a lot of
            marketers.

            And i've found that the more you freely give,
            the more you get in a lot of instances.

            So, what I've been testing lately is a lot like
            what you said... state the problem, why it
            happens, but then I actually GIVE the solution.

            Yep, I actually give them the solution, and how
            to fix it... and by giving away such incredibly
            valuable info, the reader feels better off than
            when they first arrived.

            Of course, the "product" being sold is HOW
            to use that solution, i.e. the steps, the directions,
            the methods, the exact details. etc...

            so, in the pitch, I present the problem and even
            give away the solution... and segue into the product
            which just gives them all the exacts of the solution.

            So, the copy is sorta like the ingredient list... and
            the product I'm selling being the exact recipe on
            how to use it/put it all together.
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  • Profile picture of the author Mario Castelli
    I'm gonna have to take Bencivenga's word on this one.

    The examples he gave ARE proof.

    Proof and value are two different things. Sure, make your advertising valuable and worth reading.

    But people don't buy without belief.

    You have to back up your claims. And Shawn shared a bunch of ways to add credibility to your marketing message.
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  • Profile picture of the author Raydal
    I find that valuable testimonials for products where the owner
    is not an expert (common in the health niche) is the greatest
    factor in conversion rate. If you don't have the degrees
    behind your name to "prove" what you are claiming then
    be prepared to provide overwhelming proof in testimonials.

    -Ray Edwards
    Signature
    The most powerful and concentrated copywriting training online today bar none! Autoresponder Writing Email SECRETS
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  • Profile picture of the author sethczerepak
    Dude, I love to see people taking matters into their own hands and becoming their own proof. I'm working on a similar story right now, total health transformation. I've been considering a move like this one once I reach 8% body fat. Thanks for the inspiration.

    I agree with that you say about the proof and the headline. I'd also add that the offer has to be really good and you need to provide strong reasons to act on it now. Consumers aren't dumb enough for take scarcity but they still procrastinate. This was an inspiring read though, thanks.
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