Questions About Web Copy for Business/Marketing Services

by Arzak
8 replies
I've never liked my "copy" for my business/marketing services. I could never come up with something to write and I was never satisfied in the end anyway. I recently picked up Cashvertising and the Ultimate Sales Letter (4th) after seeing a lot of recommendations. I finished Cashvertising and I'm currently going through the Ultimate Sales Letter which I find much easier to go through and make notes from. I have a few newbie questions, so I apologize if they annoy you (I did try to search but couldn't find answers).

  • Should I be using long copy for the pages about my services (e.g. reputation marketing, web design, SMS marketing, social media marketing)?
    • If so, why do I never see other marketing companies incorporating it (none that I recall)?
  • Can I use case studies or findings from marketing blogs or researchers if I don't have my own?
  • Should I be using "advertisement-like" headlines or keep it basic (i.e. just the name of the service) on the pages?
  • That's all I got for now... thought I had more to ask... I guess if you have anything you'd like to suggest, perhaps reading material or specific suggestions, feel free to post it
Thank you.
#business or marketing #copy #questions #services #web
  • Profile picture of the author ThomasOMalley
    I highly recommend you get Dan Furman's book, Do the Web Write, to write copy for a services website, including the services page, about us page. etc.
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  • Profile picture of the author wrcato2
    Arzak, the hardest subject to write about is yourself or your business. But you need to write it out. Here are a few suggestions that I have learned from writing copy.

    1. Treat yourself as a client. Ask yourself all of the same questions, dig deep into your own business and uncover those golden "hidden" nuggets that will set you apart from your competition.

    2. Never use anyone elses case studies or testimonials. That could get you into some very "hot" legal water... You don't need them. Use your own sources of information. If you don't have any testimonials explain in your letter that you just open your doors for business and let the letter prove your copy. That is all you need, really.

    3. One of the worse things you can do is give samples of copy that you have written. Every letter is going to be different, custom fit for your client.

    Hoe that was useful to you.
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    • Profile picture of the author AndrewCavanagh
      Generally speaking to get someone to hire you for the
      types of services you're offering you need to educate
      your prospects.

      So a sales letter that reads like a report can be very
      powerful for multiple reasons (one of the biggest is that
      it can be used by your clients and business contacts
      for them to give to business owners THEY know...in other
      words as part of a referral system).

      What you need to think through is where your prospects
      are at and what information they need to go from there
      to getting to the point where they're ready to hire you.

      And you put that in your sales letter.

      Kindest regards,
      Andrew Cavanagh
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  • Profile picture of the author Jonwebb
    Writing copy for yourself is very hard like simeone said above it is important to treat yourself as a client. Ask yourself these basic questions to get your creative juices flowing:

    1) what problems does someone in your niches?

    2 what changes will someone have in their life after they have bought your product course or service?

    3 how will they feel 6 months down the road after having applied your product, course or service to their life and or business

    4 ) whats Your story within your niche, how did you become who you are today?

    5) how are they gonna receive the book or course, how long is the course or service?

    6) any contact with you, included with the course, product or service and if so how long?

    7) what kinda guarantee are you going to give with this book or course ( or in your case service)

    Getting these questions answered helps me understand what I am selling and who I am selling to. from there I can generate a targeted message

    Good luck

    Jonathan Webb
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  • Profile picture of the author urban renewal
    Originally Posted by Arzak View Post

    [*]Should I be using long copy for the pages about my services (e.g. reputation marketing, web design, SMS marketing, social media marketing)?
    I personally wouldn't recommend positioning yourself as providing a service. Remember, people want an outcome, not a service.

    For example they don't really want "social media marketing." They want a source of warm leads who are happy to recommend their products to everyone they know.

    Focus on the outcomes not the raw service. That's how you're going to stand out in a crowded marketplace.

    As to long copy or short copy, go with whatever you need to fully sell what you're offering.

    Originally Posted by Arzak View Post

    [*]If so, why do I never see other marketing companies incorporating it (none that I recall)?
    Just because everyone else is doing something doesn't make it the best way.

    Test it and find out what works the best for you.

    Originally Posted by Arzak View Post

    [*]Can I use case studies or findings from marketing blogs or researchers if I don't have my own?
    I wouldn't recommend using case studies from anyone other than your own clients.

    To do otherwise, fails to anchor the outcome to you, and leaves any prospective customer to go off and figure it out on their own or to go shopping for whoever will do the job for the least amount of money.

    Originally Posted by Arzak View Post

    [*]Should I be using "advertisement-like" headlines or keep it basic (i.e. just the name of the service) on the pages?
    Again, you're going to have to tailor each page on your site toward what the customer most wants as an outcome for their own business.

    I don't know if you need a massive run on sentence filled with ellipses to get their attention, but please don't just have a tab that says "web design."

    Try something more outcome-oriented like "high conversion web design" or "web design that turns leads to customers."

    Originally Posted by Arzak View Post

    [*]That's all I got for now... thought I had more to ask... I guess if you have anything you'd like to suggest, perhaps reading material or specific suggestions, feel free to post it
    All I'd have to suggest is really getting to know who your prospective customer is and finding out exactly what they want.

    When you can speak to them in a way that they feel like you're a perfect fit for exactly what they want, you'll stand out in a way that all the commodity marketing agencies just don't.

    If possible, meet up with someone who you might consider a good fit for what you're offering and find out what they are struggling with and what their ideal outcome would be.

    This information is great and helping you focus your marketing rather than just offering vague services.

    Hope this helps.
    Signature

    -Clayton

    http://www.ClaytonTerao.com

    I'm a conversion consultant who helps you make more money online with your business.

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    • Profile picture of the author Loren Woirhaye
      Use a combination of different formats:

      - white paper
      - sales letter
      - postcard
      - brochure
      - case study

      Some prospects will look at the sales letter and
      roll their eyes but be intrigued by a white paper
      that addresses their problem. White papers
      can also be used to drive traffic and get leads
      because you can upload them to PDF download
      sites where people search for papers describing
      solutions to specific problems.

      Direct mail postcards help maintain "top of mind"
      awareness in prospects.

      The best clients will generally need to be "courted" -
      if you give up on the good clients because it
      is too hard to get their attention, you'll be
      stuck with clients who tend to be less disciplined,
      less pro-active, less experienced and less well-funded.
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      • Profile picture of the author wordwizard
        Originally Posted by ThomasOMalley View Post

        I highly recommend you get Dan Furman's book, Do the Web Write, to write copy for a services website, including the services page, about us page. etc.
        I'll get that one! Thanks for the recommendation, Thomas. Looks great.

        This thread is just filled with excellent advice! Thanks to Loren, Andrew, urban renewal, thug poet, and wrcato.

        And thanks to Arzak for asking such great questions!
        Signature

        FREE Report: 5 Ways To Grow Your Affiliate Income

        Let Me Help You Sell: Sales Letters, Email Series, Pre-Sell Reports... PM me & we'll talk!
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  • Profile picture of the author Arzak
    Just skimmed over the replies since I can't sit down to read them properly right now, but in the meantime, I just wanted to say thanks for the responses!
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