Why is Relationship Building So Important in Your Copy?

6 replies
I was helping a client of mine build some of his relationship-building-strategies yesterday.

And the question came up:

"Why is relationship-building so important? Or is it just another ideal that marketers created and deemed necessary?"

Which one is it?

Is relationship building important?

Or...

Is it just more fluff?

The answer?

It's absolutely necessary.

Here's my take:

People don't like feeling taken by an advertising campaign;

They like feeling helped.

We build relationship with our prospects, customers and clients because we want them to know, above and beyond making money, we want to help them solve their problems.

As marketers...

We can't just be some nameless face in the crowd.

We have to really allow ourselves to be raw and naked; we have to let our character be transparent.

Great copy is a conversation.

And great copy makes it possible for you to speak authentically with your prospects (and build relationships with them...)

...while still executing a powerful advertising campaign.

No...

People don't like feeling taken by marketers.

They want to feel like you care...

They want to feel like the only reason that you're broadcasting your solution is to help them.

That's why it's so important to feel passionate and really believe in your product or service.

Because if you don't, you can't build genuine relationships.

You're just a hustler.

And nobody likes feeling hustled.

So what can you do to more deliberately develop a relationship with your ideal prospect?

How can you more effectively integrate Vlogging, blogging, email autoresponders and webinars into your marketing campaign to reach out and build relationships?

Mark

P.S. Relationship-building between copywriter and client has changed a lot too. In the old days of advertising, you'd have to wine and dine your clients to make them feel special. You'd have to REALLY get to know them. These days, we have Skype to develop relationships. Whenever I work with clients on Skype, I always put myself on video - so they can see me. I want to keep that feeling of intimacy - like we're sitting together at my office or a restaurant. It matters.
#building #copy #important #relationship
  • Profile picture of the author dimlicht
    Originally Posted by Mark Pescetti View Post

    People don't like feeling taken by marketers.

    They want to feel like you care...

    They want to feel like the only reason that you're broadcasting your solution is to help them.
    This is exactly why so many salescopy's out there are riddled with lies.
    Because we know people 'the masses' want to hear (or read) that you have a solution that will work for them, instead of guide them to working towards a solution for their problems.

    Therefore relationship building is not always necessary in my opinion; it depends on the most ideal solution for your target (please don't read demographic) is and thus; WHAT YOUR TARGET WANTS TO HEAR.

    Do they want to listen to a sweet mr.miyagi telling them the ying and yang of making money or weight loss?

    Or do they want to become a millionaire over night and lose 931.14 pounds in nine days?

    Salescopy is salescopy. It has one sole purpose, and that's making the sale.

    I don't have great relation with my car insurance company, but I stay with them because they do their job well. They cover my expenses. I don't stay with them because the lady on the phone sounds so insanely hot.

    Just my thoughts, it might just be the other side of the story
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    • Profile picture of the author Alex Cohen
      So what can you do to more deliberately develop a relationship with your ideal prospect?
      Engagement.

      When a prospect replies to an automated email (or otherwise makes contact), answer him!

      Answering their questions is a great way to help your prospects.

      And it's proven to increase sales.

      Win-win.

      Alex
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  • Profile picture of the author James Fame
    Originally Posted by Mark Pescetti View Post

    They like feeling helped.
    People don't like feeling taken by marketers.
    Mark, you hit the spot. The bolded part above especially turns a lot of warm leads into cold ones - especially if the marketer goes go promotional email after promotional email.

    I've interviewed several customers before (not on my lists/lead gen databases) and what I've found out is that they tend to really believe in recommendations in the first few emails of the sequence, especially after receiving a good product. That's probably because the "trust" factor is really high.

    Out of Like, Know and Trust, I really think that Trust is the key to sustaining a relationship. Liking and Knowing differentiates you from the rest, but Trust keeps them opening up to you.

    Sometimes, it takes a lot of testing to get the balance between subtlety and directness right. lol

    James Fame
    Signature

    Fire me a pm if you have a question. I build businesses and provide consulting. I do not do finance/money/internet marketing niches. Fitness, self-improvement and various others are welcome.

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  • Profile picture of the author Dusty Foster
    One of the easiest ways to build a relationship with your clients is to periodically send them free stuff they can use. Just because.

    It PROVES that you want them to succeed.

    It doesn't have to be a 70-page ebook. Just a 2-page report on something that can improve their online success shows that you care about them.

    Another thing people need is encouragement. And they need it OFTEN. (WE need it often!)

    Just a kind word in the middle of a tough day (or when they're working hard in the middle of the night) can mean the world to someone. You don't need to know a person to know they need encouragement - because we ALL do.

    It's a great feeling to know that we have someone in our corner that believes in us and our abilities to succeed - if we don't quit.

    Just love them and be kind to them. Who wouldn't want a relationship with someone who treats them like that?
    -Elaine "Dusty" Foster
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  • Profile picture of the author Raydal
    The same applies for copywriters and their clients as well. I've
    known some mediocre copywriters over the years who built a
    very impressive clientele because they went where the clients
    were to meet them face to face. After you have met a client
    face to face 90% of your selling is already done.

    The huge disadvantage with online selling is building credibility
    and trust. It's hard to think that man who looked in your eyes
    and pressed your flesh would rip you off. (Of course they
    could, but you get my point.)

    -Ray Edwards
    Signature
    The most powerful and concentrated copywriting training online today bar none! Autoresponder Writing Email SECRETS
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  • Profile picture of the author mmchael
    OP: Agreed. Based on the old adage: People do business with people they like.
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