The Magic Of Consistency For Effortless Persuasion And Influence

6 replies
Most of us are creatures of habit. As much as we'd like to think we are all cutting edge creative thinkers, we really do the same stuff every day.

The blogs we read, the TV shows we watch, the restaurants we go to, and the brand of shoes we buy is usually the same.

Whenever we go into an unfamiliar situation, our anxiety starts to creep up.

This is only natural. After all, if our ancestors were always wandering off the reservation looking for new and exciting experiences, we would have died out a long time ago.

There's definitely safety in consistency. But if you're trying to persuade somebody to your way of thinking, in sales or otherwise, this can present a problem.

What if you're selling them a blue car, and they've always driving red cars?

What if you're trying to talk her into going out to a restaurant she's never been before?

What if you're selling an online product that nobody's ever heard of before?

Luckily, there's a solution. It's actually pretty simple. As much as our minds are hard wired to find safety and familiarity, it's always pretty easy to "re-program."

The basic strategy is this:

Just convince them that whatever you want them to do, is similar to stuff they've done in the past.

Sure, you may have to "chunk up," dig around for their criteria, but this is a lot easier than most people realize.

For example, if you're selling an online product that they aren't sure they need, and they don't know you from Adam, just say something like this early on in your sales page:

"Now, you may be wondering if this product really is for you. After all, we never really know until we buy it. But as you read this, you may think back to a few products that you've already purchased, and are glad you did. When you think of all the things you've bought online before, and how much they've helped you, you might consider all the ways this product can help you."

Of course, you'll have to word it differently based on your actual product, but the structure is basically the same.

Get them thinking of similar actions in the past.

Remind them of all the good decisions they've made.

Suggest this is just another in the long line of good decisions they've made in their life.

If you take your time, build rapport and use a few different experiences, this will almost always work like magic.
#consistency #effortless #influence #magic #persuasion
  • Profile picture of the author Alex Cohen
    Thanks for a good laugh, George

    Much appreciated.

    Alex
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  • Profile picture of the author jimbo13
    Originally Posted by George Hutton View Post

    After all, if our ancestors were always wandering off the reservation looking for new and exciting experiences, we would have died out a long time ago.
    They were always wandering off.

    That is why we don't all live in some crater in Tanzania.

    How did you end up being in America? Forefathers wandered off by any chance?

    Dan

    PS: Perhaps you are not American but you get the idea.
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    • Profile picture of the author Memetics
      You're confusing "Consistency bias" -The bias to appear consistent with one's previous actions or communications, with "status quo bias" -the bias to find comfort in the familiar and avoid potential losses in the future.

      "Consistency bias" is a great persuader as it's hardwired into the mind as one of the social emotions. It prevented us from being thrown out of our stone age tribe and being eaten by a lion in our crater in Tanzania (away from the protection of the tribal group's strength in numbers.)

      When death lurked around every corner then everyone had to be able to trust each other to do and act how they were supposed to. If you were inconsistent in your actions or promises then you were a liability to everyone and had to be removed.

      This was so important that the brain evolved the emotion of shame to discourage us from such mischief.

      Back in the day when I used to do presentations for prospective clients we started off by putting a sheet of A3 out on the table and asking them...

      "What exactly are you looking for in a copywriting service?"

      The potential client would reel off a list of criteria they required and we would write them down in a numbered list on the paper. When they finished speaking we would ask "Is there anything else?" If there wasn't then I would draw a double line underneath the list with a flourish then go through it one by one.

      Ticking each item off in order we explained how we did indeed meet all their criteria. After I finished I would use a "silence close" and wait for them to speak.

      Because of the potential client's wish to appear consistent with their own list (values) and the psychological pressure to fill the silence we usually got their business.

      The more astute ones sometimes came up with a list of "concerns" (objections) to which we would of course write down in order and repeat the process...

      Status Quo bias is operating from a risk avoidance frame in that it's evolutionary safer to stick with what you've got then risk everything and lose the lot. (In the long run it's better for your gene line.)

      However...if you're in a position of good resources where you can afford to lose some of them, or with your back against the wall when it's "try or die" time then trying something new might help you hit the survival jackpot.

      For this nature evolved the emotion of curiosity and thats why most cold copy begins this way.
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  • Profile picture of the author Mark Pescetti
    Originally Posted by George Hutton View Post

    There's definitely safety in consistency. But if you're trying to persuade somebody to your way of thinking, in sales or otherwise, this can present a problem.
    So let me get this straight...

    If my prospects have acheived little or no results losing weight with X, Y, Z brands, I can't tell them to try something different? Something that REALLY works?

    Sure, I know it's not their fault they can't lose weight. But if I just do what's safe, they'll never get results and I'll never make a dime.

    There's a BIG difference between not challenging a prospect's beliefs and placating them to the point of patronizing their intelligence.

    Originally Posted by George Hutton View Post

    Just convince them that whatever you want them to do, is similar to stuff they've done in the past.
    You're talking about not making something sound difficult. Right???

    Sure, if something sounds like hard work, people will run for the hills (i.e. their comfort zones.)

    You have to make the challenge sound like it's easy to implement... and it's what prospects REALLY want.

    Then...

    They'll lower their guards and you'll cut through their resistance and objections.

    Originally Posted by George Hutton View Post

    "Now, you may be wondering if this product really is for you. After all, we never really know until we buy it. But as you read this, you may think back to a few products that you've already purchased, and are glad you did. When you think of all the things you've bought online before, and how much they've helped you, you might consider all the ways this product can help you."
    That's a great way to make sure your product is just another commodity.

    Mark
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  • Profile picture of the author Mark Pescetti
    Originally Posted by George Hutton View Post

    After all, if our ancestors were always wandering off the reservation looking for new and exciting experiences, we would have died out a long time ago.
    Forgot my favorite line...

    Gotta 100% disagree.

    If our ancestors weren't always wandering off "the reservation," you probably wouldn't exist.

    It's true that people cling to their comfort zones.

    But if you look back at YOUR years on this planet, you'll see TONS of uncomfortable change.

    The problem is...

    Most people don't acknowledge and congratulate themselves for the big strides forward they DO make.

    It's our ability to change, adapt, adjust and re-acclimate that makes us truly amazing.

    Sure, we've become "institutionalized" by our "civilized" way of living... and tend to fear the unknown more than other "animals," but we're still pretty frickin' cool.

    Give your prospects more credit... and watch your sales go up, up, up.

    Mark
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  • Profile picture of the author The Copy Nazi
    Banned
    After all, if our ancestors were always wandering off the reservation looking for new and exciting experiences, we would have died out a long time ago.
    One of the dumbest things I've read here.
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