Too Many Testimonials?

16 replies
General question: is it possible to put in too many testimonials in your copy?

As a reader I pretty much skip testimonials 3 through 34 because, well, they're boring, and after a certain point don't mean anything to me. Although I did take notice of a copywriter the other day who had testimonials from Montello, Halbert, and Carlton (don't remember if those were the exact three but those were the caliber of testimonials). Perhaps I just answered the question with the quality of testimonials.

Thanks.
#testimonials
  • Profile picture of the author KreativCopy
    I think too many testimonials are not a good thing, it tends to dilute the message, and as you say it just bores the reader imo and could even appear desperate.

    All you need are a few well known brands or quality testimonials and that should do the job.

    I suppose it also depends on the medium being used (for example a good website design could enhance testimonials and use them in a clever way).
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  • Profile picture of the author Gh0zt
    Your best bet - if you have tonnes - would be to select some of the best ones to show off then put a small link to another page with "all" your testimonials on.

    Solves the problem.

    Is there a problem with too many testimonials on a sales page? YES - If you had 1million of them, how would your customer find the BUY NOW button in the middle of all that information?



    Your thinking seems to be on-point, trust yourself pal - your just as smart as anybody else out there.

    Peace,
    Gh0zt
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  • Profile picture of the author Raydal
    Same principle applies here as to the question of long vs. short copy.
    Copy can never be too long just too boring.

    You can NEVER have too many good testimonials. Have books of them
    if possible so that when you place them on the table they make a THUD!

    Having too many many testimonials is like having too much money.

    -Ray Edwards
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  • Split test it but in general people know everyone is lying and deceiving them so they tend to think that to many is a scam, a few is more optimal. Test it and you will know.
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    • Profile picture of the author angiecolee
      Originally Posted by HelpingYouBeAnExpert View Post

      Split test it but in general people know everyone is lying and deceiving them so they tend to think that to many is a scam, a few is more optimal. Test it and you will know.
      No. No to all of this.
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  • Profile picture of the author colmodwyer
    Ever see Michel Fortin's "PROOF!" promo for John Reese's Traffic Secrets? It's 199 pages and about 90% of it is testimonials...

    If I recall, Traffic Secrets was the first IM launch to do $1m in a single day, too.

    So if that's any indicator, you can't have too many...

    Colm
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    • Profile picture of the author BrianMcLeod
      Originally Posted by colmodwyer View Post

      Ever see Michel Fortin's "PROOF!" promo for John Reese's Traffic Secrets? It's 199 pages and about 90% of it is testimonials...
      I created a 52 pager called "Proof Positive" for Spike Humer for a launch a few years back.
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      • Profile picture of the author Andrew Gould
        Originally Posted by BrianMcLeod View Post

        I created a 52 pager called "Proof Positive" for Spike Humer for a launch a few years back.
        A quick Google search reveals:

        http://levelup.s3.amazonaws.com/Spik...ofPositive.pdf
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        Andrew Gould

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        • Profile picture of the author rhinocl
          I know that WSOs where I have to scroll down past 20 of them before I can hit the buy button so I can see the price drive me nuts.
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      • Profile picture of the author ewenmack
        There's the Dan Kennedy school of thought and there's the Frank Kern school of thought
        on testimonials.

        Not sure if Kennedy has updated his thinking on the use of them,
        however it was a preponderance of proof.

        Kern talks about 3 levels of persuasion...

        1 List all the features and benefits

        2 Let other people say good things about you

        3 Give them results in advance.

        He says he never uses testimonials now,
        instead gives his readers/listeners results before they are
        offered something to buy.

        He says it's far more effective.

        By doing this it answers the most common objection...

        "Will it work for me?"
        or
        "Will I be able to get it to work?".

        Best,
        Ewen
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  • Profile picture of the author MatthewRHallEsq
    Depends on how much of a barrier to buying your product has. If it's cheap, rule of thumb says you need fewer testimonials. But if it's expensive, the buyer will want to know they're not getting scammed.

    Bob Bly says you can never have too many testimonials on your website, but he's talking about having a dedicated testimonial page. His actual sales pages have several testimonials sometimes, but only enough to close the sale. Are you talking about a sales letter/landing page, or a website, or...? It all depends on the context, so there's not really a single right answer to this "general" question.
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    • Profile picture of the author KreativCopy
      [QUOTE=MatthewRHallEsq;9459056 It all depends on the context, so there's not really a single right answer to this "general" question.[/QUOTE]

      I agree
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      • Profile picture of the author StarkContrast
        Thanks for the comments, all. I had no specifics in mind...yet. I came across a video sales letter today that had what seemed like 20 testimonials that I couldn't fast forward through like you might be able to do when you scroll down on a webpage to get to the buy button. It was annoying so I just clicked away from the page. I will probably actually buy from this person but I wanted to hear the pitch past the testimonials. I suppose it depends on how far a reader is in the sales process in his head.

        Thanks again.
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  • Profile picture of the author AmericanMuscleTA
    I'm with Ray.

    Have as many as you can!! And, be sure they explain specific results your clients got out of using your product/service. You don't want them just to say... "StarkContrast was great!" or "I was so happy with the results StarkContrast got me."

    Get specific!
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  • Profile picture of the author GarrettLST
    I'm pretty sure I read the other day in Joe Vitale's "Hypnotic Writing" that you shouldn't list all your testimonials one after the other. Instead he recommended spreading them out on your sales page.
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  • Profile picture of the author DougHughes
    I think with any marketing piece there are many variables. Presentation is a part of it. How the testimonials are displayed.

    I only have a few comments on number of testimonials which I'll touch on later. In general though the testimonials should contain the same elements as good copy...benefits, credibility, relevance, specificity, believability.

    Whenever possible I test the testimonials and byand-large tests where testimonials have contained the elements above have positively impacted performance.

    As for number of testimonials. You frequently see magalog, bookalog, tabalog formats from major mailers in nutra and financial where roughly 1/3 of the promotion are testimonials in one form or another. These are big, costly mailings and those formulas have been working well for a long time.

    I have tested a long page with a number of testimonials against a control in for a nutra client. After running around $50k in paid media to the test, the long page with the testimonials outperformed the long running control significantly.
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