Merchant account approval process time
Anyway I am working with high risk products and using bigcommerce as my platform. I decided to go with Authorize.net as a gateway...they've brought the set up prices down. I am able to get set up with a gateway and merchant account.
I have been working with a rep at merchant focus, merchant focus is a reseller of authorize.net. After my initial decline with merchant focus because of my high risk product the rep(relationship manager) had me fill out an app for another merchant provider called expitrans.
I would say all of my info including app and supporting docs was submitted around october 1st in preparation for underwriting. I have kept in contact with the relationship manager throughout this time with no word of an approval. Each time he says he is keeping in contact with the bank and they should have an update soon.
I'm frustrated now, I know I shouldn't have waited this long before looking for another solution....It is going on the 2nd month of me paying a gateway fee and not being able to accept payment on my site.
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