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questions about payment methods and guarantee on online store

by migha
7 replies
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hi there
please I want to ask:
1- how to calculate price, tax and shipping for every product on my online store?
2- how to make the buyer guarantee his rights and money from my online store?
3- how to add that the product not to be replaced or returned after buying it?
4- if I offer my services on blogger or facebook to buyer, how can I make him guarantee his rights and money when he buy my service by Paypal?

please help and many thanks in advance
#guarantee #methods #online #payment #questions #store
  • Profile picture of the author Splatterfox
    Originally Posted by migha View Post

    hi there
    please I want to ask:
    1- how to calculate price, tax and shipping for every product on my online store?
    2- how to make the buyer guarantee his rights and money from my online store?
    3- how to add that the product not to be replaced or returned after buying it?
    4- if I offer my services on blogger or facebook to buyer, how can I make him guarantee his rights and money when he buy my service by Paypal?

    please help and many thanks in advance
    1. Calculate all costs (as well as possible refund rates) + add a profit margin of at least 20-30%. Depends on your strategy though
    2. Don't really understand what you mean
    3. You cannot. If the product is broken or whatever you have to replace OR refund it. You could also go the hard way of course and get your payment accounts ban you if you ignore customer complaints.
    4. I'm not entirely sure what you mean, you mean that he makes a safe transaction with you?
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    • Profile picture of the author migha
      Originally Posted by Splatterfox View Post

      1. Calculate all costs (as well as possible refund rates) + add a profit margin of at least 20-30%. Depends on your strategy though
      2. Don't really understand what you mean
      3. You cannot. If the product is broken or whatever you have to replace OR refund it. You could also go the hard way of course and get your payment accounts ban you if you ignore customer complaints.
      4. I'm not entirely sure what you mean, you mean that he makes a safe transaction with you?
      thanks so much for your reply.
      1- if I add profit margin 20% for myself then what forces the buyer to buy from my online store? i think he will buy the product from the drop shipping site from which I add the product on my store
      2- yes I mean safe transaction and also question four means safe transaction surely
      many thanks
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      • Profile picture of the author davejarvys
        Originally Posted by migha View Post

        thanks so much for your reply.
        1- if I add profit margin 20% for myself then what forces the buyer to buy from my online store? i think he will buy the product from the drop shipping site from which I add the product on my store
        If you are doing dropshipping the customer shouldn't be aware that they are not buying goods from you (at least until the goods arrive).

        You might loose repeat business by dropshipping but it shouldn't effect the first purchase.
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        • Profile picture of the author migha
          Originally Posted by davejarvys View Post

          If you are doing dropshipping the customer shouldn't be aware that they are not buying goods from you (at least until the goods arrive).

          You might loose repeat business by dropshipping but it shouldn't effect the first purchase.
          thanks for information
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      • Profile picture of the author Splatterfox
        Originally Posted by migha View Post

        thanks so much for your reply.
        1- if I add profit margin 20% for myself then what forces the buyer to buy from my online store? i think he will buy the product from the drop shipping site from which I add the product on my store
        2- yes I mean safe transaction and also question four means safe transaction surely
        many thanks
        1. Simply because he won't find the AliExpress offer or he perceives the value higher in your store. These Chinese guys are not that good at marketing. They have the products, but they are not good at putting them in front of potential customers eyes. This is your part in the value creation chain as a dropshipper.
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  • Profile picture of the author migha
    and if I offer my services on blogger or facebook to customer, how can he trust that I will give him the service after he pays by paypal? and how can I trust him that he will not say that he did not receive the service although he received it?
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    • Profile picture of the author davejarvys
      Originally Posted by migha View Post

      how can I trust him that he will not say that he did not receive the service although he received it?
      It depends on whether the shipment is tracked or not. You generally can't know - which is why I don't like the business model.

      If they insist it hasn't arrived you will have the choice of buying another one for them or giving a refund.

      I'd imagine if they've waited up to two months for delivery that they won't be very keen to wait another two months.

      This is why holding stock is a much better idea depending upon where you are based.

      Remember if they are using PayPal they have quite a lot of payer protection.
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