Ecommerce shopping carts and security question

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I am looking into setting up an ecommerce site but I am having difficulties on a few areas.

What are some good shopping carts to use for ecommerce?

I do not mind paying for a cart rather than using a free cart.

Also, security is very important. I have seen some sites using 128 bit encrypted SSL and 3D 256 bit encrypted systems.

What does this mean and how can I go about implementing similar/better security on a commerce site?

What merchant processor do you use? I hear that sagepay is a good option.
#carts #ecommerce #question #security #shopping
  • Profile picture of the author deal
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  • Profile picture of the author OnlineStoreHelp
    Originally Posted by IMstarter View Post

    I am looking into setting up an ecommerce site but I am having difficulties on a few areas.

    What are some good shopping carts to use for ecommerce?

    I do not mind paying for a cart rather than using a free cart.

    Also, security is very important. I have seen some sites using 128 bit encrypted SSL and 3D 256 bit encrypted systems.

    What does this mean and how can I go about implementing similar/better security on a commerce site?

    What merchant processor do you use? I hear that sagepay is a good option.
    Well first you have to ask yourself, what exactly you need from your cart. Different carts give different functionality. So what your selling makes a big difference.

    To answer one question right away, if you are concerned about security, go ahead and use a hosted shopping cart. Those would be carts like Shopify, BigCommerce, Americommerce, CoreCommerce, 3DCart and others. They all handle the servers, security, upgrades and they are PCI-DSS Level 1 Compliant (Payment Card Industry - Data Security Standards Level 1) meaning they have actually been audited based on their data security standards.

    As for accepting payments, you will need both a merchant account and payment gateway. The merchant account is what accepts the credit card and the gateway is what connects the Cart and Merchant account together. Some merchant accounts have an integrated Gateway (PayPal and Stripe for example).

    In my signature I have a link to shopping cart reviews I have done so far and you will see each one has its pros and cons and how they work with each. For example, Shopify is fantastic for very niche sites but if you are going to have lots of categories and subcategories it can fall a bit short. Need recurring payments, Americommerce is my go to. For the best balance between functionality and ease of use, I like BigCommerce.

    So once you have figured out what you are going to sell, what you need from your cart, then you can ask a better question of, I have these 10 requirements, what cart would you suggest...
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    • Profile picture of the author semsniper
      Originally Posted by OnlineStoreHelp View Post

      Well first you have to ask yourself, what exactly you need from your cart. Different carts give different functionality. So what your selling makes a big difference.
      In my experience, this is the very first question you need to answer.
      In fact you need to start jotting down every single thing that you need this shopping cart to do. Include specifics about your business model. This is critical.

      I've seen lots of people go down the route of choosing the cart software, getting it all set up and configured, getting it designed or templated, and towards the end of development, the client realizes that the cart doesn't support A, or doesn't handle B.

      Then they have to go through the whole process of either finding a freelancer or paying the vendor to build a module or disbanding altogether and switching to a different cart solution altogether. Either way, huge amounts of wasted time, energy and money.

      Here's an example:
      I was involved in a project, where the client was going to be shipping from 3 different locations. But, it wasn't until down the line that they realized the cart they chose only supported one location.

      So, if you're going to be using more than one drop shipper, then that would be a critical feature for you.
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  • Profile picture of the author amcg
    Originally Posted by IMstarter View Post

    I am looking into setting up an ecommerce site but I am having difficulties on a few areas.

    What are some good shopping carts to use for ecommerce?

    I do not mind paying for a cart rather than using a free cart.

    Also, security is very important. I have seen some sites using 128 bit encrypted SSL and 3D 256 bit encrypted systems.

    What does this mean and how can I go about implementing similar/better security on a commerce site?

    What merchant processor do you use? I hear that sagepay is a good option.
    Go hosted e.g Shopify or BigCommerce. It will allow you to run the 'commerce' part i.e inventory, shipping, accounts etc without having to think too much about IT e.g systems, hosting, security, payments etc.

    These hosted options will be far superior to open source carts out of the box too, it will save you a ton on development costs upfront but also ongoing too. Once you've validated your products and offering, you can invest in your own ecommerce technology down the line.
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  • Profile picture of the author JenChan
    Before you decide for a shopping cart, you need to list your requirements....
    It's quiet tricky if you get stuck in a wrong cart... The moving part is hell.

    You did not mention if you want hosted or standalone. If your a person which values privacy stuff and control then hosted is not for you. You know the NSA stuff...

    Of-course using hosted it removes all the hassles and make it very easy for you. You need to look the downside as well...

    Additionally, once you have chosen the cart.... look for customer reviews and the struggles they experienced.... You don't want to do the same mistake....Learn from others....

    For hosted cart, I have good experience with ecwid. Its easy to handle...
    You might want to look at Shopify and bigcommerce as well..

    For standalone, you might want to use Joomla CMS. It has some good shopping cart as well.

    *Note: Avoid using carts which are developed for over 10 years already. The technology before and now are very different.
    I've been using xcart for more than 5 years with one of my client and its just buggy and can't get it work properly. But I was stucked so I tried my best to make it work until last year we moved to Joomla.

    Hope this help...
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  • Profile picture of the author webitemsllc
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    • Profile picture of the author IMstarter
      I have chosen a list of things that I require from my shopping cart other than the security side of things.

      These are:

      High/full control of coding the webpages. I do not want to use template designs
      Full SEO optimisation on pages
      optimised for phones
      should be able to add a wp blog

      applications like invoicing and order tracking would also be good
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      • Profile picture of the author OnlineStoreHelp
        Originally Posted by IMstarter View Post

        I have chosen a list of things that I require from my shopping cart other than the security side of things.

        These are:

        High/full control of coding the webpages. I do not want to use template designs
        Full SEO optimisation on pages
        optimised for phones
        should be able to add a wp blog

        applications like invoicing and order tracking would also be good
        If you mean the design elements then every single cart allows it, just depends on how difficult or hard it is. Define "adding a wp blog?" You can do this via subdomain or using the free wordpress or blogger platform and feed it in via RSS feed.

        The better questions are.

        How many products?
        How many variants/options?
        What kind of products? Digital? Physical?
        Do you need to do recurring orders (consumables)?
        How many categories? Do you have subcategories? What about sub-sub categories?
        Lots of brands or no brands?
        How are weight and dimensions calculated for shipping purposes? Do you need ounces or will KG and Pounds be ok?
        How many options or option sets?
        Are you dropshipping or taking inventory?
        How do you want to do your shipping? I.E. are they large heavy objects or small objects where shipping is easy? Local pickup? Overseas or no overseas?
        Which payment options are you looking at?
        Do you need wholesale functionality?
        What about customer groups?
        Any type of discounting or coupons you want to offer?
        Need a Facebook tab to sell on?
        Need an affiliate program? Use a third party network (Linkshare, CJ, etc)? Integrated on cart?

        These are the questions you need to answer before we can give you an answer. Have you even figured out what you want to sell yet? Maybe that is where you should start, figure it all out, THEN choose the cart.
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  • Profile picture of the author IMstarter
    How many products?
    <200

    What kind of products? Digital? Physical?
    Physical

    Do you need to do recurring orders (consumables)?
    no

    How many categories? Do you have subcategories? What about sub-sub categories?
    I would like to categorise by brand and then product type.

    Lots of brands or no brands?
    Few brands I would say <30

    How are weight and dimensions calculated for shipping purposes? Do you need ounces or will KG and Pounds be ok?

    Pounds would be fine but even then it might be a bit too much. The heaviest I would be shipping would be the weight of t-shirt.

    How many options or option sets?
    ?

    Are you dropshipping or taking inventory?
    Taking inventory

    How do you want to do your shipping? I.E. are they large heavy objects or small objects where shipping is easy? Local pickup? Overseas or no overseas?
    Small items with worldwide shipping

    Which payment options are you looking at?
    Credit card, wire transfer and possibly bitcoins

    Do you need wholesale functionality?
    no

    What about customer groups?
    not fundamental but could be helpful later on

    Any type of discounting or coupons you want to offer?
    percentage off or codes to certain customers

    Need a Facebook tab to sell on?
    not required

    Need an affiliate program? Use a third party network (Linkshare, CJ, etc)? Integrated on cart?
    not essential
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    • Profile picture of the author OnlineStoreHelp
      Originally Posted by IMstarter View Post

      How many products?
      <200

      What kind of products? Digital? Physical?
      Physical

      Do you need to do recurring orders (consumables)?
      no

      How many categories? Do you have subcategories? What about sub-sub categories?
      I would like to categorise by brand and then product type.

      Lots of brands or no brands?
      Few brands I would say <30

      How are weight and dimensions calculated for shipping purposes? Do you need ounces or will KG and Pounds be ok?

      Pounds would be fine but even then it might be a bit too much. The heaviest I would be shipping would be the weight of t-shirt.

      How many options or option sets?
      ?

      Are you dropshipping or taking inventory?
      Taking inventory

      How do you want to do your shipping? I.E. are they large heavy objects or small objects where shipping is easy? Local pickup? Overseas or no overseas?
      Small items with worldwide shipping

      Which payment options are you looking at?
      Credit card, wire transfer and possibly bitcoins

      Do you need wholesale functionality?
      no

      What about customer groups?
      not fundamental but could be helpful later on

      Any type of discounting or coupons you want to offer?
      percentage off or codes to certain customers

      Need a Facebook tab to sell on?
      not required

      Need an affiliate program? Use a third party network (Linkshare, CJ, etc)? Integrated on cart?
      not essential
      Given what you have mentioned above and what looks like a small item type of website, I would check out one of the three shopping carts.

      BigCommerce
      Shopify
      Magento Go (maybe - and only if it is apparel or you need to search)

      The only issue you might run into is accepting payments via bitcoin at the moment. I know Shopify built out this functionality but don't know about BigCommerce yet. The only reason I mention Magento Go is might offer some functionality if it is apparel related but personally I don't like the platform.

      Options and Options Sets would be things like Color and Size (tshirt comes in L, M, S and Red, white and Blue). Shopify's options are simpler but BigCommerce allows you to not only create sets (multiple options) but track inventory and change pricing depending on those various SKU's.

      In my sig is a link to a few videos that walk you through the various carts above if you are interested.
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  • Profile picture of the author tonydbaker
    I've created sites that have done millions in sales using WooCommerce for wordpress. Ultimately it's all about getting the functionality you want. I was looking for SEO, no limits on number of products, and the ability to have unlimited flexibility with content. We spent a good deal of money on premium and custom plugins. The best part about this is that as your business grows, you can expand and customize it with custom programming without being locked into a limited turn key service.
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    • Profile picture of the author OnlineStoreHelp
      Originally Posted by tonydbaker View Post

      I've created sites that have done millions in sales using WooCommerce for wordpress. Ultimately it's all about getting the functionality you want. I was looking for SEO, no limits on number of products, and the ability to have unlimited flexibility with content. We spent a good deal of money on premium and custom plugins. The best part about this is that as your business grows, you can expand and customize it with custom programming without being locked into a limited turn key service.
      But if you read his first post, security was a major concern with him so telling him to go with wordpress is exactly the wrong advice as we all know that wordpress has security holes in it. Take a look at what happened at Target recently because their platform had security holes in it and what will ultimately cost them between 500 million and a billion dollars to settle.
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  • Profile picture of the author gurukid
    Make sure you use a secure shopping cart.. IMO if you have this many questions, an all-in-one solution would be advised. BigCommerce, Shopify, etc. If you need to host it, go with magento, opencart, etc.. Google before you do, look for exploits, etc. While you will not maintain credit card numbers on your actual backend (unless you process offline), you could still get hacked for personal information i.e. names, addresses, etc.

    As far as the encryption, that's just an SSL you buy and apply to your domain via your cPanel, or if managed, your host can do it.

    As far as SEO, all of the big self-hosted shopping carts have phenomenal SEO options, either out of the box or for purchase as addons.

    Best of luck, if you have any questions, PM me.
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    • Profile picture of the author IMstarter
      Thank you OnlineStoreHelp for your responses. I did think that shopify and bigcommerce were one of the better carts when I was on your website.

      I think I will probably use shopify. Would my site have a shopify link at the bottom of the site or is this only for shopify templates?
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      • Profile picture of the author OnlineStoreHelp
        Originally Posted by IMstarter View Post

        Thank you OnlineStoreHelp for your responses. I did think that shopify and bigcommerce were one of the better carts when I was on your website.

        I think I will probably use shopify. Would my site have a shopify link at the bottom of the site or is this only for shopify templates?
        There is normally a "powered by" link at the bottom of the store but you can remove that if you choose. You can't hide the fact entirely that you are using a Shopify store since when someone checks out, it takes them to the shared SSL.

        Shopping -> customers will shop on mywebstore.com
        Checkout -> shopify directs them to mywebstore.shopify.com

        Branding look and feel stays the same and most people never notice it. Same thing with big commerce. It goes to a subdomain. The only difference with BigCommerce is you can install a third party SSL certificate and checkout will always stay on your domain.
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  • Profile picture of the author stretch361
    You may want to take a look at 3dcart. I've used them for years. For an 'advanced' person that wants a ton of control over the site, it's a pita to deal with. But, for starting out, looking for a nice hosted solution that will fit your requirements - 3dcart will work.

    They also recently started accepting bitcoin btw.
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    • Profile picture of the author Solid Commerce
      All these suggestions are great ones, and each of these "out-of-the-box" shopping cart applications come with their own advantages.

      For example: Magento Community is free, but has no official support. There is a huge community that's sprang up around it, though.

      Volusion, on the other hand, is a lot easier to deal with, though still might require the assistance of a graphic designer.

      When you go with one of these reputable shopping cart applications, though, they're going to make sure that they take care of you in terms of your security requirements.
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      • Profile picture of the author stretch361
        Yeah, the reality is, there is no one shopping cart what will probably be the 'perfect' solution. Just write down all of the features you want, then look at the solutions on the market. Choose the solution that meets the needs as closely as possible.
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  • Profile picture of the author BrianDavid
    I've used most of all the leading paid shopping carts out there. Those usually have shared SSL protection built in. In these times however, an obvious and secondary SSL badge should be bought and displayed "above the fold", or the top half of the screen, in sight when the prospect's eyes hit the page for that all important first impression.

    Consumers are very nervous about their credit card and private info. getting compromised. The more visible security measures you have, the more profit you make.
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