customers complain of declined transactions with my merchant account

2 replies
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hi warriors, i have an e-commerce site and https://stripe.com is my merchant processor. My customers usually complain of declined transactions on my website. When i contacted my merchant provider they said all is okay. My SSL certificate is not properly configured but i do not think this is the problem. What could be the problem?
#account #complain #customers #declined #merchant #transactions
  • Profile picture of the author ljgrohn
    What exactly are the customers seeing when their cards are getting declined?
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  • Profile picture of the author raven411
    Any help from someone who have used stripe com
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