Aweber confirmation emails without the actual confirmation link!?

I have a situation and wanted to see if you guys have had this happen, and if so, how you fixed the issue.

I just got an email from a reader who signed up for one of our lists. And she did receive the confirmation email, however, the email didn't include the link. In fact, the email didn't include any text at all, but one word "content"!

So, I went to find her email in the list (I am with Aweber by the way). And while looking up her email in my list, I noticed that there were almost 500 confirmation pending subs just within the last 30 days. While I know not everyone confirms their email, I wonder if some of these signups are also getting similar confirmation emails where there is no link to confirm, so they just give up on subscribing again thinking its some kind of a scam.

I know Aweber deletes pending confirmations after 30 days if they don't confirm. But 500 in a month seems a bit too high based on the numbers I have had before.

So I wonder if anyone has had this issue where confirmation email gets received but without the actual confirmation link for subs to click on.

I contacted Aweber and am waiting to hear from them. But I just wanted to see what other people think.

Any suggestion would be appreciated.



Thanks in advance.