I'm killing most of my email capture. Here's why.

12 replies
Was doing some reading and came across an interesting article.

The key points - taken directly from the article:
  • People are getting sick of email capture pushiness
    Almost 100% of the inactive subscribers were the ones who signed up through a content upgrade or lead magnet
  • Daily organic traffic to the article dropped 80% because I tried to aggressively capture emails on it
  • You build up a huge audience by building something successful
  • Most of my favorite writers: Paul Graham, Nassim Taleb, Farnam Street, Wait but Why, Cal Newport, Brain Pickings, are all very light on asking for your email if they ask at all
  • When you’re creating truly great content or products, you don’t need to bombard people with demands for their attention
Read the full article here.

What are your thoughts?

Is this the end of the era where "you must have a list"?
#capture #email #here’s #i’m #killing
  • Profile picture of the author boblyle
    Your last point hits the nail on the head. Whether you're a writer, a promoter or even if you're just collecting emails for the sake of collecting emails,building a relationship is essential.
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    • Profile picture of the author newbim
      Originally Posted by boblyle View Post

      Your last point hits the nail on the head. Whether you're a writer, a promoter or even if you're just collecting emails for the sake of collecting emails,building a relationship is essential.
      Couldn't agree more, but would you say an 'email' list still essential? I'm not sure. What's good about the boom in social media, is that it's getting soooo much easier to build a relationship with customers. People that buy your product can build a relationship with the person you portray to be on Facebook, or the person you portray on Instagram or any of the others.

      I would say the hardest part of it is trying to keep up with every form of social media that comes by.
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  • Profile picture of the author neshaword
    I have to write in word doc before I post my first comment, because when I hit the enter button, instead of an extra line, I get my comment posted. It happens only when I post my first comment, not with replies.

    Now, about the article itself.

    â€"According to the Internet marketing world (and, yes, I recognize my involvement in creating this noise), you have to be building an email list if you want people to read your work.

    The logic says that in a world where everyone’s attention is getting progressively worse, you need to be hyper aggressive and get people to sign up, otherwise they’ll never read your stuff.

    But as Drift points out in their article about removing their own lead magnets, people are getting sick of this pushiness. It’s weird to go to a site now and have them not hit you with a pop-up or two.
    There is not a single newsletter I was coerced into joining that I enjoy or have stayed subscribed to. For the few newsletters that I do allow in my inbox, I went to the site and sought out their signup form because I liked their work.”

    This last line â€"I went to the site and sought out their signup form because I liked their work.” You want to be free to choose. No one wants to live in the world of pushiness. This is what happens in an ideal IM, business and especially sales world. Without this notorious â€"aggressiveness” what’s going to happen? Who will read my work? Of course, I ignore a pop-up by default. Yet, some of these aggressiveness gets my attention for a reason or two. When it’s not working then it’s aggressive, when it’s working the​n is useful.

    How about a compromise? You can’t just sit and wait for someone to like you. Yet, you can’t keep pushing. Can it be a compromise between aggressiveness and passiveness?
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    • Profile picture of the author agmccall
      Originally Posted by neshaword View Post

      I have to write in word doc before I post my first comment, because when I hit the enter button, instead of an extra line, I get my comment posted. It happens only when I post my first comment, not with replies.
      Then type it in notepad instead of word so it will be readable here

      al
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      "Opportunity is missed by most people because it is dressed in overalls and looks like work." Thomas Edison

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    • Profile picture of the author dansilvestre
      Originally Posted by neshaword View Post

      How about a compromise? You can't just sit and wait for someone to like you. Yet, you can't keep pushing. Can it be a compromise between aggressiveness and passiveness?
      Originally Posted by agmccall View Post

      On some, not all, articles the use of article add on's or upgrades can come in handy for capturing email. You can not use this on all articles but strategically placed they can be very effective.
      At the very end of the article Nat explains that he is not killing it altogether but rather removing the "noise". He says:

      "Before publishing this, I went through all my old articles and removed the lead magnets, and I've turned off my popup. That means you can go to them and just click to get the downloads, or you can get all the downloads on my new "Creations" page. Checklists, spreadsheets, etc. they're all there, free for you to enjoy, no email signup necessary.

      I'm only keeping my homepage opt in, and my end of article opt-in. I want it to be easy to sign up, but not to interrupt your reading."

      So the point he is making is to keep readers concentrated on his posts primarily, removing all unnecessary distractions that can be quite a turn off, such as intrusive pop ups.

      That ways when someones does click to join the newsletter it will most likely be a very engaged user that wants to keep reading his content.

      Having a big list does not equal success, especially if most of the subscribers ignore your emails. It's just a vanity metric, plain and simple.

      I know I subscribe to a lot of newsletters every month and purge quite a few as well from time to time. There are only a couple of them that I immediately read once they hit my inbox, most of them I'll read later. I would say I am way more likely to buy something from the first type of newsletters.

      How many newsletters do you subscribe that you actually want to read the second it hits your inbox? And how many do you just archive/delete?

      Cheers
      Dan

      P.s. I must add that I subscribe to a lot of lists in order to learn and keep an eye on what other people are doing/creating. I discarded those from my analysis, for obvious reasons
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  • Profile picture of the author agmccall
    On some, not all, articles the use of article add on's or upgrades can come in handy for capturing email. You can not use this on all articles but strategically placed they can be very effective.

    An example would be you write an article on Fly Fishing a certain river or pond. You tell what fly you use and how to fish it. The content add on would be the instructions on how to tie that fly. they click the link and are take to a squeeze page for their email address where the directions can be emailed.

    Like everything else, do not over do this

    al
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    "Opportunity is missed by most people because it is dressed in overalls and looks like work." Thomas Edison

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  • Profile picture of the author PvPGuy
    Originally Posted by dansilvestre View Post

    Is this the end of the era where "you must have a list"?
    I read the articles. Simple answer? No.

    Google dropped your traffic by 80%???!! Doesn't that underscore the point of capturing those emails - to not entirely depend on Google for your traffic, right?

    The article also didn't specify if the squeeze was immediate (which will increase bounce rate, thus lowering quality), or delayed. Its been awhile since I've seen test results on this, so I don't know if you'd see the same drop in search, but as agmcall mentioned, strategic use and placement of the pop-up may very likely preserve those rankings. The author asks us to assume a lot for the sake of discussion, but that leaves much that could account for the poor performance.

    I realize we all want people to open our emails and see how brilliant we are, er, I mean see how much we just want to help them; and of course we pay for those deliveries whether they click or not so pruning can be necessary. But if I had that high of inactives, I wouldn't blame the gate - I'd blame my offer or my follow up!

    And I think there are a lot of niches where list activity is always going to be a low sum game. Which means you really have to know your audience. What do they want from you? How do they prefer to consume your content?

    Lastly the article mentioned people are getting tired of squeeze type pages, implying we are getting to a saturation point, and that may be true. But who has ever liked these gates? They've always been annoying. But...with a proper incentive, you had me at free

    Then if you impress me with your freebie, you've got my attention for awhile. Strike while the iron is hot, since as the author says, "...everyone's attention [span] is getting progressively worse"

    Cheers
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  • Profile picture of the author JohnMcCabe
    Originally Posted by dansilvestre View Post

    What are your thoughts?

    Is this the end of the era where "you must have a list"?
    I've been a long time advocate of building the right list, not the biggest list. Your opt-in process should be as much about helping the wrong people not subscribe as getting the right people to subscribe.

    Using Al's example...

    One of the paid products is a course on fly tying. Not everyone who reads an article on fly fishing wants to tie their own flies. Some do. Those people self-select when they opt in for the instructions on how to tie a particular fly.

    Now, when I want to promote the fly tying course, I have a segmented list of people who have indicated an interest in tying their own flies. I can present them with content and offers that cater to that interest without annoying the people with no interest in the topic.

    That's where so many list builders go wrong. They focus on creating one list, and dumping everybody who responds to a lead magnet or content upgrade onto the same general list. If you have ten different possible segments dumped on the same list, you have the potential to annoy or bore 90% of your list.

    I also believe in list cleaning. Every email I send has a prominent unsubscribe link along with an invitation to unsubscribe if the content no longer provides value. Better to part ways with no hard feelings than to continue an unproductive relationship.

    As I see it, the problem isn't with the lead capture concept, it's in overaggressive and untargeted execution in the service of flawed goals that creates the resentment.
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    • Profile picture of the author dansilvestre
      Originally Posted by JohnMcCabe View Post

      That's where so many list builders go wrong. They focus on creating one list, and dumping everybody who responds to a lead magnet or content upgrade onto the same general list. If you have ten different possible segments dumped on the same list, you have the potential to annoy or bore 90% of your list.
      Agreed.

      That's why running a blog with different sub-topics should effectively lead to list segmentation on each different sub-topic. Then you can email that specific segment of the list when you write a new blog post on that specific topic they signed up for.

      Originally Posted by JohnMcCabe View Post

      I also believe in list cleaning. Every email I send has a prominent unsubscribe link along with an invitation to unsubscribe if the content no longer provides value. Better to part ways with no hard feelings than to continue an unproductive relationship.
      On this note there is a great from Yaro Starak on the topic: Why I Deleted Half My Email List.

      Key points:
      • Not only did I have one huge bill from AWeber (approaching $700 a month), I knew that a lot of the emails on my list were "dead", no longer active. They just sat in my database costing me money, but never opened an email
      • No doubt many people who subscribed to my list no longer are interested in what they originally came to me for. Some have moved on, some became too advanced, some changed email addresses and some used test email accounts
      • I went from almost $700 a month down to less than $300 a month in AWeber fees after I finally made the cut (and yes I did eventually get the courage to do it). That's a saving of over $4,000 a year
      • If you delete the total number of subscribers without taking away too many of the active ones, the proportion of those who open and click emails compared to the total number of subscribers improves
      • If you are not building a list and watching how your subscribers interact with you, then you're missing out a very powerful tool for online business and relationship building

      I recently did a purge on my own list which also cut my costs and I've seen open rates and CTR shoot through the roof.

      When was the last time you cleaned your list?
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  • Profile picture of the author moss
    Has anyone here segmented their email list captures based off attribution to which article they submitted on, then looked into optimising article types that generate the highest quality leads? I imagine sample size might be a bit of an issue with needing to get enough leads from individual articles to look at statistically significant differences. Would be very interesting to see if there's significant differences in the quality of leads though based on article types. I imagine it'd be of most use in the scenario where you have one core product you're generating leads for.
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  • Profile picture of the author wordsandthebees
    Originally Posted by dansilvestre View Post

    Was doing some reading and came across an interesting article.

    The key points - taken directly from the article:
    • People are getting sick of email capture pushiness
      Almost 100% of the inactive subscribers were the ones who signed up through a content upgrade or lead magnet
    • Daily organic traffic to the article dropped 80% because I tried to aggressively capture emails on it
    • You build up a huge audience by building something successful
    • Most of my favorite writers: Paul Graham, Nassim Taleb, Farnam Street, Wait but Why, Cal Newport, Brain Pickings, are all very light on asking for your email if they ask at all
    • When you're creating truly great content or products, you don't need to bombard people with demands for their attention
    Read the full article here.

    What are your thoughts?

    Is this the end of the era where "you must have a list"?
    Thanks for this thread, I really enjoyed reading Nat Eliason's article, it spoke volumes to me.

    I particularly wanted to hone in on the point that 'you build up a huge audience by building something successful', I couldn't agree more with this.

    There are so many mediums to communicate with existing and potential clients these days that people think that using them all will create their success. That's in no way a criticism; I've recently started a business and top of the list was setting up a Facebook page, Instagram account, Twitter page; and the list goes on...Believing that getting my name onto as many screens as possible would make me successful is a trap that I fell into.

    In essence, spending so much time on these areas without a good product to back up your words is just creating noise and I think that's completely true for an email list too. If you have a good product, your following will grow naturally and you won't need to be pushy.

    Is it the end of needing a list? No, probably not.
    Is it the end where you must push, prod and be forceful to get names on that list? With a good product, yes it definitely could be.

    Thanks for sharing, it's an interesting topic!
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  • Profile picture of the author Muzzamil
    Email lists have always been successful, still are successful, and will be successful for quite awhile. Although now days, new emails are less responsive. Some even are bunch of robots bu that can be eliminated through email verification. That's just my opinion.
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