7 things I keep in mind before writing any email copy

14 replies
Hi warriors, few months back when I got my first email copy client, I went on to form a short "Email Bible" for myself (because I desperately wanted to take max out of this opportunity). Although I am copywriting for last 2 years, this was my first hands-on experience with email copy.

I keep this short handy "Email bible" close to my heart and would love to share it with all of you today (I continuously add new points and tips in it and would love if you add some of your pearls too!).


1. Stories are my first preference. Especially, if it's a nurture email (or first few emails of a conversion funnel). I directly land on the action of the story by carefully handling the descriptive part (It can bore your readers!). What I mean by directly landing on the ACTION is to open your story with the most MOVING, INTRIGUING and INTERESTING part of the story. People don't have time to read long descriptions of your characters (unless they are relevant to the problem you are solving).

2. I keep opening sentence short. This is important. I have read every God damn emails of A players and they really keep their email's opening sentence short and intriguing. Usually, the opening sentence is entitled to create SUSPENSE.

3. I don't use CTA until I have warmed up my readers. The whole point of your email copy is to carefully guide your audience to a CTA. And unless they are not ready for a CTA, I don't pitch them with one. It's like breaking your sales argument. It's important that you first brief your readers about the SIGNIFICANCE of your CTA before finally presenting them.

4. In 95% of the cases, I write one line paragraphs. I break this rule if concluding a sentence is disrupting my copy's flow. However most of the times, a paragraph is a sentence.

5. I ask relevant questions. You can easily over-do this if you are not careful. Never, Never ask questions that are difficult to answer. And Never Ever ask questions that are boring and confusing. For example a question like "Are you ready to dive into some numbers and stats?" will not do any good. Who likes numbers? Probably, very few. Instead, ask questions that are relevant and have clear-cut answers.

6. I don't offer more than one action in a single email. This is important. For example, you should not pitch your readers with a blog post along with a webinar registration CTA (even if the blog post is relevant to the topic). This confuses and divides your audience between both offers.

7. I write the very last line of my email copy first(a CTA) and then reverse engineer it i.e Write the end first, then start from the beginning and converge all the sales argument to your CTA. This has worked well for me.


These are some of the things I keep in mind before writing any Email copy. I would love if some of the more experienced warriors add their 2 cents and expand on this short "Email bible."
Thanks in advance!
Junaid
#copy #email #mind #things #writing
  • Profile picture of the author mountaingaru1
    I like the 6 point. That's what I often mistake
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  • Profile picture of the author Reddevil007
    I am not that good into writing email copy but the below pointers should definitely help!
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  • Profile picture of the author wordsandthebees
    Originally Posted by Junaid khawaja View Post

    Hi warriors, few months back when I got my first email copy client, I went on to form a short "Email Bible" for myself (because I desperately wanted to take max out of this opportunity). Although I am copywriting for last 2 years, this was my first hands-on experience with email copy.

    I keep this short handy "Email bible" close to my heart and would love to share it with all of you today (I continuously add new points and tips in it and would love if you add some of your pearls too!).


    1. Stories are my first preference. Especially, if it's a nurture email (or first few emails of a conversion funnel). I directly land on the action of the story by carefully handling the descriptive part (It can bore your readers!). What I mean by directly landing on the ACTION is to open your story with the most MOVING, INTRIGUING and INTERESTING part of the story. People don't have time to read long descriptions of your characters (unless they are relevant to the problem you are solving).

    2. I keep opening sentence short. This is important. I have read every God damn emails of A players and they really keep their email's opening sentence short and intriguing. Usually, the opening sentence is entitled to create SUSPENSE.

    3. I don't use CTA until I have warmed up my readers. The whole point of your email copy is to carefully guide your audience to a CTA. And unless they are not ready for a CTA, I don't pitch them with one. It's like breaking your sales argument. It's important that you first brief your readers about the SIGNIFICANCE of your CTA before finally presenting them.

    4. In 95% of the cases, I write one line paragraphs. I break this rule if concluding a sentence is disrupting my copy's flow. However most of the times, a paragraph is a sentence.

    5. I ask relevant questions. You can easily over-do this if you are not careful. Never, Never ask questions that are difficult to answer. And Never Ever ask questions that are boring and confusing. For example a question like "Are you ready to dive into some numbers and stats?" will not do any good. Who likes numbers? Probably, very few. Instead, ask questions that are relevant and have clear-cut answers.

    6. I don't offer more than one action in a single email. This is important. For example, you should not pitch your readers with a blog post along with a webinar registration CTA (even if the blog post is relevant to the topic). This confuses and divides your audience between both offers.

    7. I write the very last line of my email copy first(a CTA) and then reverse engineer it i.e Write the end first, then start from the beginning and converge all the sales argument to your CTA. This has worked well for me.


    These are some of the things I keep in mind before writing any Email copy. I would love if some of the more experienced warriors add their 2 cents and expand on this short "Email bible."
    Thanks in advance!
    Junaid
    This is a great thread Junaid, thank you!

    I would also make mention here how important a good headline is. I would always spend the majority of time on an attention-grabbing headline. Without this, you're unlikely to get anyone reading your carefully crafted content

    I also make appropriate use of personalisation and think it's really important that your readers feel like they're talking to a friend rather than receiving some sales copy.

    Congratulations on your gig, and thanks for sharing your tips with us!
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    • Profile picture of the author Junaid khawaja
      Originally Posted by wordsandthebees View Post

      This is a great thread Junaid, thank you!

      I would also make mention here how important a good headline is. I would always spend the majority of time on an attention-grabbing headline. Without this, you're unlikely to get anyone reading your carefully crafted content

      I also make appropriate use of personalisation and think it's really important that your readers feel like they're talking to a friend rather than receiving some sales copy.

      Congratulations on your gig, and thanks for sharing your tips with us!


      Well, How could I miss that! I was just looking at this interesting stat: 80% of the sales decsisons are formed by just looking at the headlines! When you are emailing an alien audience, I personally think that email subject is the single deciding factor between someone opening an email or not. Thanks for adding an important point! Cheers!
      Junaid
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      • Profile picture of the author wordsandthebees
        Originally Posted by Junaid khawaja View Post

        Well, How could I miss that! I was just looking at this interesting stat: 80% of the sales decsisons are formed by just looking at the headlines! When you are emailing an alien audience, I personally think that email subject is the single deciding factor between someone opening an email or not. Thanks for adding an important point! Cheers!
        Junaid
        On that note, in the past couple of days Hotmail has updated the format of my inbox which I'm sure is happening all over the world.

        Now though, the subject line and the first line of text appears in the same font and there's no definition between the two.

        Has anyone else noticed this? On my computer screen they appear as one continuous line. It's certainly a worry as I'm sure that many users are still using Hotmail (now Outlook) accounts. I wonder why they've done this and what it means for the future of email marketing if 80% read an email based on an effective headline?

        For Hotmail users, headlines no longer stand out at all
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        • Profile picture of the author Junaid khawaja
          Originally Posted by wordsandthebees View Post

          On that note, in the past couple of days Hotmail has updated the format of my inbox which I'm sure is happening all over the world.

          Now though, the subject line and the first line of text appears in the same font and there's no definition between the two.

          Has anyone else noticed this? On my computer screen they appear as one continuous line. It's certainly a worry as I'm sure that many users are still using Hotmail (now Outlook) accounts. I wonder why they've done this and what it means for the future of email marketing if 80% read an email based on an effective headline?

          For Hotmail users, headlines no longer stand out at all
          Hi, Maybe, hotmail is going nuts

          As I am a gmail user, I don't know whether this change is happening all over.

          Well, if your contact list is not sooo big, you should probably consider shifting to gmail.

          You know, Gmail is the best, right? (is this debatable?)

          Thanks
          -J
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          • Profile picture of the author wordsandthebees
            Originally Posted by Junaid khawaja View Post

            Hi, Maybe, hotmail is going nuts

            As I am a gmail user, I don't know whether this change is happening all over.

            Well, if your contact list is not sooo big, you should probably consider shifting to gmail.

            You know, Gmail is the best, right? (is this debatable?)

            Thanks
            -J
            Yes, it sure is debatable.

            I'm sure that Gmail has it's advantages, but having a Hotmail account almost from it's inception in 1996, my history is well and truly embedded in their system. Transferring now would be a pain I just don't have time for!
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  • Profile picture of the author PhillipsHayden
    Hi Junaid, this is a great article. Thank you for sharing this article. I also feel it is crucial to writing a good subject line for an email as your readers will be eyeing the subject line first and will then go on to email body. Therefore, a good subject line acts like magic in promoting email open rate. An email subject line should be as such that it should be capturing the attention of the reader, thereby compelling him/her to open the email to read the content. Therefore, an email subject line is equally important for a successful email marketing campaign.​
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  • Profile picture of the author PattyC
    Very helpful post. I am just starting to learn this and although I have no problem writing emails I sometimes have a hard time coming up with new things to say.

    I was a member of Wealthy Affiliate for a year and they teach writing blog posts and I really had a hard time with that for the simple reason of "what the heck do I write about?" and "I don't really have that much to say about this" to be able to come up with a 500 word post!!!
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    • Profile picture of the author Junaid khawaja
      Originally Posted by PattyC View Post

      Very helpful post. I am just starting to learn this and although I have no problem writing emails I sometimes have a hard time coming up with new things to say.

      I was a member of Wealthy Affiliate for a year and they teach writing blog posts and I really had a hard time with that for the simple reason of "what the heck do I write about?" and "I don't really have that much to say about this" to be able to come up with a 500 word post!!!
      Hi, that's a very common block for newbies. Personally, I think the best way to overcome this is by reading, reading and reading (of course writing too). Our brains unconsciously feed in information even if we are not focused or attentive. And this information is best unleashed during the writing process.

      One another way I have found to be quite effective is working on a same thing/topic/email at two different times. For example a day after or maybe 6-8 hours later. The delay between each hustle feeds our creativity in the best possible way. Moreover, it allows us to critique ourselves!
      Thanks for sharing your concerns!
      -junaid
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  • Profile picture of the author John Cho
    good solid tips. I like no. 1 and no.6
    no. 1 - story sells.. why? it's entertaining and entertainment trumps value adding a lot of the times. of course when you mix the two that's where you get the best results.

    no. 6 - I absolutely agree with this. Single CTA works best. Don't confuse your readers to do multiple things in one email. It just confuses them.
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  • Profile picture of the author gingerninjas
    What a great "Email Bible", thank you for sharing! I do believe your seven points will help create a successful email.

    As discussed in other posts also nailing the subject line will grab the customer's attention. The subject line is like the gatekeeper of your email so making it clear and catchy is the way to go. i also like your idea of keeping paragraphs to one line, short and sharp is really important and as much as we want to waffle on forever, our target market needs us to get to the point quickly and this is a great tool for doing that.

    Also making the email personal as if you are emailing one person instead of talking about your subscribers is another way to help engage your target customers.

    Making sure that what you are offering will be truly valuable to the reader or helpful will make the reader interested and make them not feel like they are wasting their time.

    Another point to consider is giving people a reward for reading. Make sure people benefit from reading your emails. Maybe by sharing a useful tip. Make them feel better. Inspire them.

    Appreciate you taking the time to share this with us.
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    • Profile picture of the author Junaid khawaja
      Originally Posted by gingerninjas View Post


      Also making the email personal as if you are emailing one person instead of talking about your subscribers is another way to help engage your target customers.

      Making sure that what you are offering will be truly valuable to the reader or helpful will make the reader interested and make them not feel like they are wasting their time.

      Another point to consider is giving people a reward for reading. Make sure people benefit from reading your emails. Maybe by sharing a useful tip. Make them feel better. Inspire them.
      Hi, thanks for expanding on my EMAIL BIBLE.These are great tips! WRITING PERSONALIZED EMAILS is a really important point. What most of the people misunderstand is the fact that campaigns that are directed to narrower audiences tend to perform well. So, creating content or products that hit narrower segment of your email list is the first step towards a successful launch.
      Next step, is to send an email that segment or separate those audiences from the others.

      Well, I just had an another light bulb moment. I remember Gary Helbert saying "The best way to grab attention is to CALL YOUR PROSPECT by their name." What could be a more personalized email than the one which calls your prospect name?

      Don't forget to include Name option in your opt ins!
      Thanks for your great input. Cheers!
      Junaid
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  • Profile picture of the author onehalf
    Great post Junaid! I agree that you should not offer more than one action in a single mail. This will help your audience focus on your current offer and let them do what you want them to do in your CTA.
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