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Confused in building an email list for Shopify store. Help please!

by LBeezy34
7 replies
Hi everyone,

I have started a Shopify store and obviously have used an email address to sign up.

Q: When it comes to email communications, do I need multiple email accounts for support@domain, newsletter@domain.com, shop@domain.com and connect them to an autoresponder (mailchimp)?

OR is it one email account let's say my personal Gmail (used for Shopify) and connect those addresses (@domain.com) to it via mailchimp?

If it's the latter what's a great value/high volume business email?

Apologies for such a newbie question, but I'm just overwhelmed and confused as to how to properly streamline communications from the ground up.

Thanks for your time guys much appreciated.
#building #confused #email #list #shopify #store
  • Profile picture of the author Tony D
    Depends on you really.

    You can use a catchall email. Basically it's one master email for all your email domains.
    So when someone sends a inquiry in your inquiry@domain.com it will be sent to your master email.

    If you want to have multiple domain emails then you can do so and connect it to the autoresponder itself.

    This is for people that want to separate the Sales/Inqury/Advertising and etc
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    • Profile picture of the author LBeezy34
      Thanks Tony. What catchall email would you suggest? Thank you.
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  • Profile picture of the author DIABL0
    I personally use Google Gsuite (formerly google apps).

    Generally, you get very good deliverability. You can set up aliases, support, sales, etc...and you can filter your incoming mail and label it. You can also have it set up so if an email comes in using the alias sales@domain.com, when you reply to it, it is sent from sales@domain.com.

    You can also setup separate accounts, if your not managing everything yourself.

    What email address you use with a service like mailchimp is irrelevant. You can use whatever address you want.
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    How to Build LARGE EMAIL LISTS on a Budget and MONETIZE Like a PRO
    20+ Years Exp . . . . . . . . . . . . Email - CPA - PPL
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    • Profile picture of the author LBeezy34
      Thanks DIABL0! so if now that i've got the domain from godaddy, where to from here? Any cheaper alternatives to Google GSuite? cheers again
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      • Profile picture of the author DIABL0
        Originally Posted by LBeezy34 View Post

        Thanks DIABL0! so if now that i've got the domain from godaddy, where to from here? Any cheaper alternatives to Google GSuite? cheers again
        It's $5 per month. I do a lot of deals via email, so the cost is nothing to me, to get good deliverability.

        To use them, you need to set up mx records, spf and dkim for them in your dns.
        Signature
        How to Build LARGE EMAIL LISTS on a Budget and MONETIZE Like a PRO
        20+ Years Exp . . . . . . . . . . . . Email - CPA - PPL
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  • Profile picture of the author desireedavid
    I used to have an online store. Because it was just a small store, and I did not have a lot of employees, we used one email address to manage all emails - transactional, inquiries, social media, and even promotional or marketing emails. It was just easier for us.

    If you have a specific employee that handles a specific area, then you may want to use multiple domain emails.

    For example, person A handles all emails that go through inquiry@domain.com. Person B handles all emails related to marketing and promotions, and so forth.

    Using gmail with an autoresponder is not advisable. Once your list grows, gmail may reprimand you, or you may be marked as spam. I used gmail before, and when the time came that I had hundreds of orders coming through, my transactional emails were being marked as spam.
    Signature
    “Creativity is intelligence having fun.” – Albert Einstein
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    • Profile picture of the author LBeezy34
      Cheers desireedavid! What single email would you use to avoid spam if it's not Gmail? Thanks.
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