Is anyone using Ontraport

5 replies
Is it just me or is the reporting capability of this software almost useless?

I have tried and tried to get this to work, but every time I think I'm getting somewhere things just quit working...

The dashboard now does noting at all...
The page conversion stats on my site are not even close...
The opt in form takes forever to collect the lead and move them to the thank you page
Their support? Well that also leaves something to be desired...

I'm trying really hard, I like the software and really don't want to or have the time to move to another platform, but I am almost there...

Can anyone confirm or deny they are having these same issues?
#ontraport
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  • Profile picture of the author rfranta
    Thanks allseowork, we have used aweber for years and have a large list still there... But were to a point where we need to combine all of these systems into one..

    Having sales data and mailing lists separate makes it hard to keep prospects and different mailing lists clean, we have even used aw pro tools to do this...

    The ontraport problems go well beyond the leads capture and management... In fact thats one of the better working features in ontraport.

    My main issues is reporting, they claim the new ontraport has an insane amount of tracking and metrics, in order to split test and report on conversion ratios, but none of that works... Well none of that works for me... and I have had support tickets open for months...
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    • Profile picture of the author allseowork
      Originally Posted by rfranta View Post

      Thanks allseowork, we have used aweber for years and have a large list still there... But were to a point where we need to combine all of these systems into one..

      Having sales data and mailing lists separate makes it hard to keep prospects and different mailing lists clean, we have even used aw pro tools to do this...

      The ontraport problems go well beyond the leads capture and management... In fact thats one of the better working features in ontraport.

      My main issues is reporting, they claim the new ontraport has an insane amount of tracking and metrics, in order to split test and report on conversion ratios, but none of that works... Well none of that works for me... and I have had tickets open for months...
      I am not aware of ontraport, as I havent used it. On few sites, I just use google analytics for all types of conversion analytics, and also an inbuilt affiliate system integrated with wordpress.

      Try reaching their support staff, they can help you the fastest!
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  • Profile picture of the author rfranta
    I guess I got my answer.. LOL doesn't appear anyone uses Ontraport..
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  • Profile picture of the author Oziboomer
    Maybe the people who use Ontraport or Office Auto Pilot as it was know previously, are too busy to check WF for posts on a tool that is making them money??

    Considered it when looking at systemising processes for my various businesses.

    Ended up using Premium Web cart and do for a few clients also. Sometimes there are issues but I guess that because of time zone differences perhaps upgrade safe happening during times I access the service.

    I would;t discount Ontraport as a great provider given the number of high end gurus that use it.

    But like most integrated systems for some people they can be too complex or expensive to implement. I always remember a comment somewhere calling Infusionsoft "Confusionsoft"

    If you just need an auto responder then there are plenty of options that all work and some are aimed at marketers and others are not.

    One thing to note is companies like Ontraport, Infusion, PremiumWebcart and others are all improving their services all the time so you can go out and make money.

    One of the powerful applications of these types of services it the ability to use conditional responses based on peoples actions.

    You can develop pretty sophisticated sales funnels and segment lists quite easily.

    It all comes down to where you are at in the development cycle.

    I suspect that most successful "profitable" IMers have at the very least checked out Ontraport, Infusion and others but if you don't need the sophistication and complexity that these systems offer if you can use various other basic auto responders to deliver results.

    Each tool has a purpose and a poor workman often blames his tools.
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