Multiple attempts to contact warriorplus support yields... nuthin'...

9 years ago

maybe a few tickets --

Could it be instead of asking a question - you are trying to argue a point?

One ticket might be missed - a "few tickets" sounds like you are being ignored. Could there be a reason?

Thanks

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stoltingmediagroup

9 years ago

Most of the newbies seem to be posting them in the main forum.

Did The Warrior Forum End Signatures?
"I just added a link to my signature and it's not showing up in any of my postings."

Sometimes you'll get answers like: "I see it" ..... "I see it too"....... "Yeah me too"

Not suggesting that you do this, as IMO some of these questions are more suitable for
an actual support department, but it sure seems that the response time in the main forum is faster,
as we do have helpful experienced warriors here willing to help with more useful answers.

Right Kay?

Thanks
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Kay King 9 years ago

ummmm- he's saying "warriorplus"
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- stoltingmediagroup 9 years ago
  
  Originally Posted by Kay King
  
  ummmm- he's saying "warriorplus"
  
  My bad. I read WarriorPayments.
  
  Must stop browsing this forum on my smartphone.
  
  Thanks
  
  Signature
  
  Arnold Stolting - Stolting Media Group
  "I LOVE The Song! The Vibe Is Positive And Firm!" - Kymani Marley. (Son of Bob Marley).
  "Very High Quality!" Jeremy Harding - Manager / Producer. Sean Paul.
  "They Are FANTASTIC!" - Willie Crawford.
  
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sbucciarel

Banned 9 years ago

Off Topic is hardly the forum to ask support questions for Warrior Plus.

[ 1 ] Thanks
1 reply

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TimothyW 9 years ago

Originally Posted by sbucciarel

Off Topic is hardly the forum to ask support questions for Warrior Plus.

Yes, the proper place is warriorplus support.
Problems is, that place is the problem in the first place.

-- TW
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John Siefer

9 years ago

[DELETED]

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TimothyW

9 years ago

Originally Posted by John Siefer

Hi Timothy

I work for WarriorPlus support. I am not seeing any tickets from you from any time less than 3 months ago. Go ahead and go to https://warriorplus.com/support/index.php?a=add directly and open a ticket, and explain what is going on there, and I will be glad to help out.

Thanks!

I just submitted a new tkt...

Ticket tracking ID: QTJ-L42-1H4H

-- TW

Thanks
1 reply

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TimothyW

9 years ago

Originally Posted by TimothyW

Thanks!

I just submitted a new tkt...

Ticket tracking ID: QTJ-L42-1H4H

-- TW

Ticket submitted 48+ hrs ago.
Number of responses: zero.

Thanks
1 reply

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TimothyW

9 years ago

Originally Posted by TimothyW

Ticket submitted 48+ hrs ago.
Number of responses: zero.

Another day -- still no response.

-- TW

Thanks
1 reply

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TimothyW

9 years ago

Originally Posted by TimothyW

Another day -- still no response.

-- TW

UPDATE -- Yes! They DID respond within *ONE* day --
but... there's a little flaw in their system.

I did not know they had responded to the ticket I sent in, because their support system does NOT send out an email when the ticket has action on it!

So... when I *searched* my email inbox for "ticket," I did not find any *notification* from support that my ticket had been responded to. Which made me thing they had NOT responded.

So, their system DOES send out an instant email notification when the ticket is submitted -- so, I would've expected another notification/update when the ticket had some action on it, too.

They should set up the system so you get an instant email notification when the ticket is submitted, AND email notifications are ALSO sent out whenever any action is taken (as most support systems operate).

-- TW

Thanks
1 reply

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David Beroff

9 years ago

Originally Posted by TimothyW

They should set up the system so you get an instant email notification when the ticket is submitted, AND email notifications are ALSO sent out whenever any action is taken (as most support systems operate).

You should submit a ticket for that.

{ducking}

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Kay King

9 years ago

So the problem is

they don't answer
they answer but not the way you want them to
they don't answer enough
they don't answer in the way in which you think they should

In the words of the immortal movie "Arthur" - 'did you want them to wipe your ....?' LOL - it's a harsh life out there.

ducking with ya, david

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sbucciarel

Banned 9 years ago

Originally Posted by Kay King

So the problem is

they don't answer
they answer but not the way you want them to
they don't answer enough
they don't answer in the way in which you think they should

In the words of the immortal movie "Arthur" - 'did you want them to wipe your ....?' LOL - it's a harsh life out there.

ducking with ya, david

they don't answer
whoops ... they did answer
I didn't check
Now that I checked, I don't like their system

... now that this BS is over with, back to our regularly scheduled nonsense until the next time OP gets his panties in a bunch over some trivial thing, which is all he ever posts in Off Topic.

[ 3 ] Thanks

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TimothyW

9 years ago

Thanks for the snarky, inaccurate posts (from the usual suspect snarkmongers).

Most support systems do email notifications when tickets are acted upon.

Thanks
1 reply

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http://snipurl.com/MagicWSO

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sbucciarel Banned 9 years ago

Originally Posted by TimothyW

Thanks for the snarky, inaccurate posts (from the usual suspect snarkmongers).

Most support systems do email notifications when tickets are acted upon.

You just don't get it. Off Topic is not for petty little business related rants. Most of us post here because the business related forums are junk. We're not interested in business in this forum. We don't care about your petty little grievances related to Warrior Plus or any other business related matter here. I report them and often they get put where they belong ... in Main. This one they let stay here, so don't expect a warm and fuzzy reaction to a misplaced post.
- Thanks
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TimothyW

9 years ago

Easy solution (since you claim that's all I ever post here) don't read my posts.
Don't worry about it. I'm not reading your posts either.
I'm just being straight forward in my posts. And, since I don't have appreciation for snarky, smirk-laden comments - or cigar smoke, I simply avoid you.
You can quite easily avoid me. Can't you ?

Thanks
1 reply

Signature

How to GET New Offline Clients by MAGIC!...
http://snipurl.com/MagicWSO

[$5 WSO!] Sorry, you're not fooling anyone! Text-to-voice apps - They're ALL CREEPY -- and they ALL SUCK! - CLICK HERE for the solution!

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sbucciarel

Banned 9 years ago

Originally Posted by TimothyW

Easy solution (since you claim that's all I ever post here) don't read my posts.
Don't worry about it. I'm not reading your posts either.
I'm just being straight forward in my posts. And, since I don't have appreciation for snarky, smirk-laden comments - or cigar smoke, I simply avoid you.
You can quite easily avoid me. Can't you ?

If it's all the same to you ... or not, I'll just continue to report posts that do not belong as I have done for years.

Thanks

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Multiple attempts to contact warriorplus support yields... nuthin'...

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