My PowToon Review - Avoid Them!

Hi,

In an attempt to find a suitable replacement for Animoto for product showcase animations/slides, I chose to purchase a package from PowToon.

While the software is probably good for many people, I did find it lacking and not suitable for my needs. As a result, I requested a refund, but was then told as part of their T&C that they don't offer refunds. Instead they tried to upgrade my account.

I've sent several back and forth emails and have had to create a Paypal dispute, which they escalated to a claim portraying it so that it seemed I created a video, downloaded it, and then cancelled my subscription. I did create a video, but I "embedded" it and found it completely lacking - not to mention their logo is still prevalent in the load up which I apparently paid to remove.

I've since read other reviews of this company charging people for a subscription renewal even after cancellation, and then refusing to refund.

Regardless of whether their service is adequate for your needs, I think the company is scandalous and seriously needs to be avoided.

Regards,
Antony