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Why are you guys Launching high quality Products with Low quality JVZoo?

by PCactive
23 replies
  • No customer support
  • no phone #
  • No review system to weed out scammers
  • No technical support
  • outdated interface.

There are so many better and modern options out there. I am embarrassed to promote very good product listed on JVzoo just because of their really bad customer support.

For those who say emailing back and forth with the same 3rd tier staff person for 2 weeks is customer support , they are wrong.

Also, it is my understanding for any company to legally do business in the USA they need to have a working phone # published!

I am hoping this post will prompt discussion and awareness that JVzoo or Warrior plus are not the only options for those seeking successful product launches. These two need competition for them to see a need to change the way they do business. So Please consider other, updated system, geared toward support for their product owners, customer, and affiliates.

*****Update: Wanted to post this in OP for you guys who do not like to weed through the entire thread. I thank it is important for all JVzoo users to be aware;

Originally Posted by PCactive View Post

Just an FYI to all you affiliate marketer promoting JVzoo products and product owners, Customers are having to go directly to product owners to get paypal invoices because of the bugs in their system.

Product owner are losing customers who are not willing or able to pay by credit card and people who do not even know how to request invoice to buy product directly

Affiliate promoters are losing commissions.
Thank you for your time and consideration.

I would appreciate it if you guys do not use this thread to target me for Flamming arrows!
#guys #high #jvzoo #launching #low #products #quality
  • Profile picture of the author Brent Stangel
    I would appreciate it if you guys do not use this thread to target me for Flamming arrows!
    You put up the target, you take your arrows!

    Also, it is my understanding for any company to legally do business in the USA they need to have a working phone # published!
    Proof, please!

    I've been in business a long time and have never used a "business" phone number. I used to print on my "snail mail" material - "I do not list a business phone because too many just want conversation."

    I am embarrassed to promote very good product listed on JVzoo just because of their really bad customer support.
    Then don't, unless you also think they are forcing you somehow.

    These two need competition for them to see a need to change the way they do business.
    Now you're just being silly.
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    • Profile picture of the author PCactive
      Originally Posted by Brent Stangel View Post

      You put up the target, you take your arrows!






      Now you're just being silly.
      1st time I've heard market competition being called silly.
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  • Profile picture of the author Jason Kanigan
    I haven't had any issues with JVZoo.

    They have a Facebook page if you want to contact them directly, and a help desk login. When I wanted a price limit increase, they responded within 24 hours.

    What's your agenda here, OP?
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    • Profile picture of the author PCactive
      Originally Posted by Jason Kanigan View Post

      I haven't had any issues with JVZoo.

      They have a Facebook page if you want to contact them directly, and a help desk login. When I wanted a price limit increase, they responded within 24 hours.

      What's your agenda here, OP?
      Bad customer support is bad customer support. Facebook I s not a customer support system. Especially if they pre-screen post to their walls.

      So if making potential customers and owners who are considering place to host product launches aware of better options is an Agenda, then I guess that is it! If holding companies like JVzoo feet to the fire is an Agenda, then there it is.
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  • Profile picture of the author yakim1
    There is a brand new affiliate network that has fixed a lot of the problems JVZoo and Warrior Plus do have.

    DUvisio.com is in beta and has eliminated the fraud by only having people with a verified business PayPal account receive instant commissions or become a vendor.

    PayPal does the approvals for affiliates and not the vendor.

    Plus they have a paid membership that will do joint ventures for you and embedded payments so the buyer does not leave your site to pay.

    You find out more about their system at... DUvisio.com/blog

    Best regards,
    Steve Yakim
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    • Profile picture of the author PCactive
      Originally Posted by yakim1 View Post

      There is a brand new affiliate network that has fixed a lot of the problems JVZoo and Warrior Plus do have.

      DUvisio.com is in beta and has eliminated the fraud by only having people with a verified business PayPal account receive instant commissions or become a vendor.

      PayPal does the approvals for affiliates and not the vendor.

      Plus they have a paid membership that will do joint ventures for you and embedded payments so the buyer does not leave your site to pay.

      You find out more about their system at... DUvisio.com/blog

      Best regards,
      Steve Yakim
      Phew! THANK YOU Steve for pointing out that there is issues with JVzoo and Warrior plus that do need to be addressed. And thank you for making product owners aware of alternatives.

      It was getting pretty brutal in here. LOL.
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    • Profile picture of the author PCactive
      Originally Posted by yakim1 View Post

      There is a brand new affiliate network that has fixed a lot of the problems JVZoo and Warrior Plus do have.

      DUvisio.com is in beta and has eliminated the fraud by only having people with a verified business PayPal account receive instant commissions or become a vendor.

      PayPal does the approvals for affiliates and not the vendor.

      Plus they have a paid membership that will do joint ventures for you and embedded payments so the buyer does not leave your site to pay.

      You find out more about their system at... DUvisio.com/blog

      Best regards,
      Steve Yakim
      I looked at this and your comments, and I think if Jvzoo and warrior plus took the policy of requiring Product owner to have a paypal BUSINES account there would not be technical issues and customer support issues that I and others are experiencing. This change will also weed out a lot of bad products being posted because they will not be able to have the capabilities. The Good and legit product owners will find USA based JV to partner w/ if need a business account. This alone would solve a lot of issues.

      Originally Posted by depotgang View Post

      The things you listed are the responsibility of the publisher/product owners NOT JV Zoo or really any other affiliate network. Just my opinion.

      It has nothing to do with the very nice sales pages and the product support you will probably get once a product is purchased, but if you cannot even buy the product and technical issues involved with JVzoo system related to this, then they need to make major changes to business practice to fix. That is just one major issue.

      The other Major issue is no customer/technical support when trying to explain all of this to 3rd tier staff who refuse to give you contact info for someone who can actually fix the problem, consequently not allowing people like me to be able to purchase your wonderful products 2 weeks later!

      Another major issue is, No required review system on all products. Even the good product owners do not want this. It is not fair and honest to the customers to not be able to leave good and bad reviews on product so there is not so many very bad product being sold daily just because they have a good sales page!

      Can you imagine Amazon being the success it is today w/out that review system? IF Jvzoo wants to be taken seriously as a customer oriented company then they will include a review system that is required to be posted on all products.
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  • Profile picture of the author nicheblogger75
    I don't know what the OP is talking about here. JVZoo is an awesome affiliate network and it's where many of the top selling products have been released for the past 3+ years!

    As far as customer service goes I have always had a great experience with their support staff. They get back to me fairly quickly and always strive to be helpful.

    All I can say to the OP is there are many choices out there and nobody is forcing you to use JVZoo to sell/promote products. I'm sensing a hidden agenda here...
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    • Profile picture of the author PCactive
      Originally Posted by nicheblogger75 View Post

      I don't know what the OP is talking about here. JVZoo is an awesome affiliate network and it's where many of the top selling products have been released for the past 3+ years!

      As far as customer service goes I have always had a great experience with their support staff. They get back to me fairly quickly and always strive to be helpful.

      All I can say to the OP is there are many choices out there and nobody is forcing you to use JVZoo to sell/promote products. I'm sensing a hidden agenda here...
      I cannot even think what hidden agenda that would be LOL! I am just a solo entrepreneur, as you see from my fanpage.

      I do not have any products to launch and I do not have any company to promote for your product launch. I am just expressing what 100s of other bloggers have posted in blog post about the quality of JVzoo as a network

      I realize JVzoo make you a lot of money for your product launches and as affiliate for what may be high quality products but they are also making a lot of money for scammers and really bad products.

      They also are not being held accountable for bad customer services and technical support. That is all I am doing.
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      • Profile picture of the author Steve B
        Why are you guys Launching high quality Products with Low quality JVZoo?

        Here you go PCactive, you just answered your own thread.


        Originally Posted by PCactive View Post

        I realize JVzoo make you a lot of money for your product launches and as affiliate for what may be high quality products

        Steve
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        • Profile picture of the author PCactive
          Originally Posted by Steve B View Post

          Why are you guys Launching high quality Products with Low quality JVZoo?

          Here you go PCactive, you just answered your own thread.





          Steve

          So bad business practices, and zero accountability is ok as long as you make money off it? Wow.
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          • Profile picture of the author Steve B
            Originally Posted by PCactive View Post

            So bad business practices, and zero accountability is ok as long as you make money off it? Wow.


            PCactive,

            I said nothing of the sort. Please re-read post #13. Those are your words, not mine.

            Also, please re-read the rules of the Main Discussion Forum. Here is the first rule:

            "If you have a problem with another Warrior, a Guru, or God, take it up with them directly. Not here. No exceptions."

            The owner of JVZoo is a trusted member here and doesn't deserve to have his product flamed by you in this main discussion forum.

            Your thread belongs here if you want to give a review:

            Internet Marketing Product Reviews and Ratings

            Steve
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            • Profile picture of the author PCactive
              Originally Posted by Steve B View Post

              PCactive,

              I said nothing of the sort. Please re-read post #13. Those are your words, not mine.

              Also, please re-read the rules of the Main Discussion Forum. Here is the first rule:

              "If you have a problem with another Warrior, a Guru, or God, take it up with them directly. Not here. No exceptions."

              The owner of JVZoo is a trusted member here and doesn't deserve to have his product flamed by you in this main discussion forum.

              Your thread belongs here if you want to give a review:

              Internet Marketing Product Reviews and Ratings

              Steve
              Are you kidding? do you work for Jvzoo? I should be able to ask a question and participate just like anyone else This is not a review. The question stands and speaks for itself.

              if you want more details read above. This is a post meant for product owner and not Customer of JVzoo. Read above for more details.
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              • Profile picture of the author Steve B
                Originally Posted by PCactive View Post

                This is a post meant for product owner and not Customer of JVzoo.

                Exactly . . . you finally said something that makes sense!

                That's why it doesn't belong in the main discussion forum.

                If you don't like JVZoo, take it up with the owners directly.

                We are here to talk about Internet marketing strategies, tactics, and methods. There are other forum sections to rate and discuss products and services.

                If all the members here begin posting about products they don't like, this place will become one big "gripe" forum where competitors will try to discredit or trash somebody's product.

                Steve
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      • Profile picture of the author nicheblogger75
        Originally Posted by PCactive View Post

        I cannot even think what hidden agenda that would be LOL! I am just a solo entrepreneur, as you see from my fanpage.

        I do not have any products to launch and I do not have any company to promote for your product launch.
        Then I wonder why you are so concerned with people listing their products on JVZoo? You said yourself you don't have any of your own products and you don't promote any products as an affiliate, so this shouldn't really affect or concern you.


        Originally Posted by PCactive View Post

        I am just expressing what 100s of other bloggers have posted in blog post about the quality of JVzoo as a network
        So you are only repeating what you read on some blogs? I can find just as many blogs that praise JZVoo. Why not find the positive and start a thread about that instead? The bottom line is every affiliate network has good things and bad things about them.

        Originally Posted by PCactive View Post

        I realize JVzoo make you a lot of money for your product launches and as affiliate for what may be high quality products but they are also making a lot of money for scammers and really bad products.
        There are low quality products and scammers in every affiliate network, so why single out JVZoo?

        Originally Posted by PCactive View Post

        They also are not being held accountable for bad customer services and technical support. That is all I am doing.
        Maybe that's because it's not bad. And what proof do you have that they are not being held accountable even if it is bad? What about all of those blog posts you read? Aren't those people holding them accountable?
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  • Profile picture of the author Sarevok
    Is this thread some Mass Control conspiracy?



    To answer your question though... JVZoo.com is largely popular because of their very active affiliate base in the Internet marketing niche.

    Often times, it's better to ride the waves than to swim against the current.

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  • Profile picture of the author winnermarketing
    JvZoo offer very good products!

    That portale is very usefull and present a large range of options and features!
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  • Profile picture of the author depotgang
    The things you listed are the responsibility of the publisher/product owners NOT JV Zoo or really any other affiliate network. Funny enough the affiliate network with the biggest pile of junk (Clicksure) is the pickiest when it comes to the things you mentioned.

    I personally like Zaxxa better then JV Zoo but again Garbage in Garbage out. I think people that really don't believe in their products have great sales letters and no support. Just my opinion.
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  • Profile picture of the author wrcato2
    There have been a lot of product and software creators that sell from their own sites. Have their own affiliate programs and so on. No JVZ and Warrior plus isn't the only options.
    Clickbank
    paydot, etc.

    You could do your own customer service and everything else and eliminate the middle man by using rapid action profits script on your on server.

    This is just an option.
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  • Profile picture of the author discrat
    Originally Posted by PCactive View Post

    • No customer support
    • no phone #
    • No review system to weed out scammers
    • No technical support
    • outdated interface.

    There are so many better and modern options out there. I am embarrassed to promote very good product listed on JVzoo just because of their really bad customer support.

    For those who say emailing back and forth with the same 3rd tier staff person for 2 weeks is customer support , they are wrong.

    Also, it is my understanding for any company to legally do business in the USA they need to have a working phone # published!

    I am hoping this post will prompt discussion and awareness that JVzoo or Warrior plus are not the only options for those seeking successful product launches. These two need competition for them to see a need to change the way they do business. So Please consider other, updated system, geared toward support for their product owners, customer, and affiliates.

    Thank you for your time and consideration.

    I would appreciate it if you guys do not use this thread to target me for Flamming arrows!
    It seems by this last statement you yourself know that you are Posting a Thread that is not going to go over well at all here.

    But you are right you should be able to Post something to stir up discussion of an issue that is important to you. Just be prepared for the outcome !

    Personally, I have never had a problem with Warrior+ or Jv Zoo. They have been very efficient in my experience.

    And I know for many others as well


    - Robert Andrew
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  • Profile picture of the author PCactive
    Just an FYI to all you affiliate marketer promoting JVzoo products and product owners, Customers are having to go directly to product owners to get paypal invoices because of the bugs in their system.

    Product owner are losing customers who are not willing or able to pay by credit card and people who do not even know how to do request invoice to buy product directly

    Affiliate promoters are losing commissions.

    Hey, but who cares right?
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    • Profile picture of the author Oziboomer
      Originally Posted by PCactive View Post

      Customers are having to go directly to product owners to get paypal invoices because of the bugs in their system.
      Pretty standard business practice...

      ...The seller is the one invoicing the purchaser.

      Originally Posted by PCactive View Post

      Product owner are losing customers who are not willing or able to pay by credit card and people who do not even know how to do request invoice to buy product directly
      Perhaps people who cannot get a credit card or a paypal account are not the type of customers that product owners selling on JVZoo desire?

      With the ease at which someone can get a pre-paid credit card this is not really an issue for anyone who desires to purchase.

      Did you personally have difficulty in making a purchase through JVZoo?

      Originally Posted by PCactive View Post

      Affiliate promoters are losing commissions.
      Have you lost commissions by promoting through JVZoo?

      There are a ton of people promoting through the platform and with $156M in payouts they might just be doing something right.

      Originally Posted by PCactive View Post

      Hey, but who cares right?
      Genuine people do care about their business and their customer base.

      Not all people promoting on JVZoo are precious enough care about what they do but I would say that most I've dealt with both as a purchase and a seller do have respect for each other...

      ...even the ones with crappy products.
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      • Profile picture of the author escribe
        Just a correction to depotgang's suggestion for Zaxaa ... it's zaxaa.com (one x two a's) for anyone who had a problem finding it. Def. a nice platform!

        But really, choosing an affiliate platform really depends on what you want from each platform and some concerns may be less of an issue to some people then others. I looked into JVzoo and did see similar concerns online. But many people also love it. Just depends... Anyways, good discussion though for those who weren't aware.
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