sebber

I don't quite follow...

I would rather not have been in a position to ask for a refund...

I would have MUCH preferred this was everything they claimed it was...

I wanted this to be good, to be a moneymaker and to DELIVER.

It's not even close, in my experience...

I don't think that failing to deliver any service at all and then refunding for lack of delivery is any great shake.

If you put money down for a car and never even had a chance to drive it, would you think the Salesman was providing a "great deal" by refunding you?

I mean, I do see your point if you get to use/sample the product. I'm just hoping they'll refund now. I haven't had a reply to two of my emails requesting it...

TimothyW

I would've thought there would be (what is commonly called) "honor among thieves." Meaning offers would be set up to give "insiders" a fair shake. Marketers wouldn't be eating their own, so to speak. In this case that appears not to be the case. Very unfortunate. I must say I was impressed with the pitch (but I did not buy).

Maybe the quality of the book COVER, and the quality of the book itself, are, by necessity, inversely proportional???

hyperlite

Where do you outsource your ebook creation? Seems like most of the time when you outsource writing it doesn't come out very well.

DonD

Hi all.

As a few other I also bought the full 10-site package which was offer at $997 - and to my surprise I got charged $497 + $997. I have written twice to support about this without any reply from them yet!

Support have uploaded all the site files for 5 of the sites to my own domains (you can't download the files yourself) and given that I have only requested 5 of the 10 packages yet, this is pretty good. However some serious other problems though.

I have found a number of spelling errors, autoresponder emails without formatting, readme files regarding the main product that tells you "to edit the Word-file and save it as a pdf-file" (which Word can't do!).

Most importantly I also decided to do a detailed review of one of the sites I am currently setting up. Sales page can be seen at www dot home-windmills dot net, should anyone be interested (order buttons are NOT live - and I am beginning to fear that I won't ever be enabling them either).

A very early snippet on the sales page sums up the product like this:

• Build your own solar or wind power generator by following easy, simple, "any kid could understand it" instructions
• Slash your monthly home electric bill by 80%...or maybe even eliminate it entirely
• Go completely off "the grid" so rising power costs will never bother you again

From that pitch I take it the product will teach me to build my own solar and wind power generators! Man am I wrong!
Main product is a 75 page word document/pdf consisting entirely of text (no images or diagrams).
The text does a decent job of covering solar power and its many applications, however there are almost no mentioning of wind power (1 page). Instructions for building your own solar or wind power generators are not covered at all!!!

Definitely not what I would be expecting if I had bought the E-book on some site myself.

Now to be fair, I actually think they have done a decent job with the site design and sales copy and most of their training, however in my opinion their product quality doesn't match their promises at all.

Don

sebber

You nailed it right there. This is not really what was promised...

It was supposed to be super professional and tailored...

I read in one of their pitches today that they sold this to *2000* marketers. So that's 2000 identical sites floating about...an average of 200 per niche. The same product, the same web design and copy!

This makes the whole exercise worthless to all of us who were told we'd be getting a "Business in a Box"...

It's like going back in time when stuff like this was marketed frequently. I'd hoped IM had left that behind, but here's a throwback!!

Here's an idea: REAL SCARCITY. This could have been truly amazing if they limited this to, for instance, 50 customers and they could have tried upselling those customers or even tried using in-demand continuity marketing...

SO much potential wasted...

Ok, so my suggestion would mean less profits for them, but greater integrity in the long-run and I'd say near complete satisfaction from the customers...

Better support too....

Sadly, greed won out and apparently you couldn't even hold your head up selling the ebook products they probably threw together in a few days...

A low availability of these "businesses", which was claimed, would have meant each niche site could have been designed individually.

They could have designed five distinct products in each niche (50 different products essentially), and each product could then only be selected once. Most people would have paid more that - maybe even $997.

Did anyone else who succumbed also think MCB *might* be something along the lines I quoted?

toddwrites

After REALLY trying to figure out a way for this to work and make sense based on the one package I had looked at so far, I had to go ahead and request a refund last night because of the feedback I got from you guys on the other ebooks that also delivered absolutely nothing that was promised (thank you).

I wanted to figure out a way to use the ebooks as a freebie giveaway (and also chop it up into articles) to funnel them toward an affiliate site, but even that just didn't seem to justify the expense. In fact, it has almost become a matter of principle on this issue instead of a matter of feasability: How could they deliver such a crappy info product and expect anyone to be okay with it? Kind of insulting.

Still puzzled by this whole experience, but hopeful it will come to an end very soon with a speedy refund.

Todd

admin915

There is a trick in Direct Marketing where you test a
concept out before you even make the product.

I believe than is what was done here. They had a concept
built a couple of "dummy" sites and unleashed it on us complete
with the marketing hype that we know so well.

Now that they are overwhelmed with orders they are NOW trying to
put the rest of the stuff together ("coming soon").

I do not have a problem with Turnkey systems. The trick is you can
use it as a base to build on. You have to change it up so that it's unique to you.
This is my main reason for buying into this.

I willingly bought the 10 sites via their OTO. I also got caught with the deception that I was getting 10 sites for $997.00 but it turns out that this is addition to the
initial $497. It's hard to tell when you are working thought the
buying process. I complained about it but they just replied saying that's the way it is!
There is another OTO that is also a monthly membership where they supply one site per month.

The other thing is that if you buy their hosting option ( dedicated server) you have no control. In fact you have no control at all. You do not get the files for your sites; you also do not get the FTP information for their (your?) "dedicate server". It's all done by their "installation team."

This has got me really pissed. I am spending all this $$ and I can't access my own server (which is an extra yearly cost), nor do I get the files for my sites?? I am assuming that you can only use their (your?) server for their (your?) sites.

Ironically if you are providing you own hosting they want YOUR FTP info!!
Again they control everything.

MyClickBankBusiness is starting to look line "THEIR ClickBankBusiness"!

I have not installed any sites as yet. I decided to watched ALL the videos before I do anything to get a feel for what it was about. I sent questions after each video for clarification. However most of the time there is no response, or a sort of vague response that is obviously designed to buy more time until they can get their act together.

I will be giving them till the end of the week. If I cannot get access to my
dedicated server or a zip file of each site or a proper response from their support I will
be asking for a refund and calling my credit card company if I don't get it.

I think the concept is great but the implementation is poor!

admin915

DonD

Hi, admin915.

You write:
"Ironically if you are providing you own hosting they want YOUR FTP info!!
Again they control everything."

In the spirit of fairness they (MyCBB) only need an FTP login for your own server in order to upload all the sites files. Once they have uploaded the files you are free to do what you please with the site.

Just as you, I am giving them to the end of the week to answer my support questions and/or post proper content on their site, before submitting my refund request.

Don

brjohn1

It took 4 days of me hounding them to get my FTP account information back to me. You simply can't launch the sites without the FTP info.

Stay on them... they will get it to you.

I used the support form on the main page, the support e-mail address also on the main page (different destinations, by the way), and installation AT myclickbankbusiness dot com. Not sure which one responded, but they finally did.

I agree that this was a market test that over promised and under delivered.

Based on the FTP account info I received, the FTP account login might use a predictable UN/PW format. Let me know if you want me to elaborate offline.

ebuchanan

Hi Guys

I asked for a refund on Sunday and got an email yesterday stating that it would take 7-10 days for the refund to show in my account. I will keep you updated on how long but so far its been five days since the first email.

Jamie Lewis

The sad thing is.. when the refund goes through the license will deactivate and the website they installed will stop working.

kellio48

There are several posts here which have alluded to Mark Ling’s Affilorama site and there is at least one other member beside myself here.

I joined one arm of their membership site late year as a complete newbie (affiloblueprint) and can honestly say that it does offer a lot of learning for those new to IM or AM and I would recommend it.

However I’m not here to promote anything!

I just want to say that one of the most important things I’ve learned is to hold back on new launches.

I very nearly bought MCB from the promotional email Mark sent out to his subscribers and members on the first day but held back to see what people would be saying a couple of weeks down the track. Hence….that’s why I’m here.

I’ve also done a fair bit of scratching around Google and in other forums to get the lowdown on what people are saying and what I’ve found is not encouraging. I’m so glad now that I hung back.

While I have nothing against Mark or anyone else for promoting it (after all that’s their job) I do feel that many of the so called gurus and super affiliates who promote such stuff, sometimes lack integrity in offering products that they themselves have failed to research properly, knowing full too well that the people they are targeting are vulnerable and naïve.

Mark Ling went to considerable trouble to market My Clickbank Business during the launch stage, in conducting a two and a half hour phone interview with Andrew X which he then placed in the private member’s forum as a downloadable file for members. He has since enhanced that with certain graphics which can be seen by anyone for free if you enter his site.

While I’ve always respected Mark for his teaching site and knowledge, I’ve also respected his integrity and honesty, but…. I’m afraid that judging from what I’ve been able to uncover about MCB, he’s lost some ground for me on this one.

elishahong

Wow..interesting discussion on the MCB. I was wondering how their members are liking it.

Hmm according to Jamie Lewis , looks like they installed some sort of license script on all of their sites to protect their sites from being ripped off. Now that's interesting.

I've seen Mark Ling's training program and his stuff is great. Any newbie interested should check it out too.

And finally - just do some heavy lifting when it comes to internet marketing, a little hard work will pay off instead of relying on quick fix solutions.

pappyy3

I reacted very differently to others, when I saw the promotional videos for this product.

My instant reaction was "This sounds too good to be true" and thankfully I decided not to purchase.

So glad I stayed away now ....... thanks to all who have confirmed my doubts and to those who atre waiting in refunds ... hope for a speedy resolution for you

sebber

A big time markerter whose list I'm on (and I'm on pretty much all of them, I'd say) sent me the promotional link to MCB. I don't want to be accused of bashing him, but I am pretty disappointed he would promote this...

Trust me, the guy who promoted this is NOT hard up for cash. He's one of the big guns...

I sent my refund request to MCB support the other day. To their credit, I did get a reply within about 12 hours and I was assured the refund had been processed.

I was told it would take 3 business days to see this on my card statement. I'm 2 days into that now so, fingers crossed, the refund will show tomorrow...

It's pity they didn't apologize. An apology goes a long way, especially since they have apparently disappointed a few other customers as well...

The posters who have said that basically "success is rarely overnight" have nailed it...

Get Rich Quick is, in this current climate, an unlikely concept and I find it unlikely that anyone would give away the keys to that kingdom quickly or cheaply!

I have two young kids, am not as well off as I think I should be and, if I'm honest, I do get a bit desperate for the old "ship coming in"... That's an emotional hot button lots of us have. We want to believe, but sometimes take the easy way out:

"Here! Just give me $500 and I'll give you a $1000 per month business!!11"

Think this was the IM equivalent of buying one of those cheap, fake Masters degrees online as opposed to getting a *real* education. I have a real education and know there is tremendous value in educating yourself. A real education in making money is actually what I need :-)

Lesson learned!

anavi

Arya, I bought niche socializer from these same people and since they did not deliver what they promised in the sales letter and their support was terrible, I asked for a refund, but they never replied to me, in fact, when I tried to check the status of my ticket, I found out they had erased my ticket. So I called my credit card company and they got me my refund, though it took a month to get full refund. You may want to call your credit card company, $1500 is a lot of money to loose!

toddwrites

It has now been about 36 hours since my refund request, and still not a word. Previous emails to support were answered in about 12 hours.

Trying to hold off on the sweaty palms, but will be contacting my bank tomorrow if I see nothing today.

brjohn1

August 27th Update:

MCB just released their "Step 6: Traffic Blueprint" content. They are still working on developing the product but it's taking some time. I'm scared to look at the eBook everyone else is complaining about on this forum. I've resigned myself to some rewriting.

I have not requested a refund as I am still going through the steps. It sounds like such a request would be a futile effort at this time anyway.

Good luck to everyone who is either sticking it out or bailing out. The system was over-hyped for sure, but do what you need to do.

toddwrites

Update: Just got an email from MCB (after a second refund request) saying I would see the refund in 5-7 days.

Here's to hoping.

Todd

epbiz

I purchase the My Clickbank Business and was very disappointed.
$497.00 cost was to much for the very slow support for this program.
I just ask support to fix the autoresponder messages. Six days still not
fix.

I request a refund and received an email that my refund was processed
and will take 5-7 business days for me to see the refund.

Note: Be careful on this program

epbiz

sebber

Update: My refund was on my card this morning, and it was the right amount etc!

So this should give hope to others here...

I have a feeling MCB will be breaking the IM "refund request" record for 2009...

RoyChan

For your information, I have unsubscribed ALL lists who promoted NicheS*cializer and this MyClick*Usiness - I got a sense that people would be asking for refund, hence I raised this review thread early on. Beware folks...

easycugy

I wanted to give it a try. Bought it on 18th, sent severals mails both via email and the on-site form in order to get my dedicated server account setup, but zero answer from support so far. (And no answer in the spam folder)

I knew from the start it would be difficult to compete with dozens of similar sites but hoped the packages were awsome and could be changed slighlty to become "less generic". From what I read the ebooks provided are disappointing and could lead to CB rejection or lots of refunds.

Before thinking of asking for a refund, I would be interested to know if anyone got one of these packages approved by Clickbank already?

I definitely bought the package to get products published on Clickbank... which appears as the last proposed option and the most difficult on the training video .

I am seing this as a long term investment rather than a getting rich magic pill. The good news is that many asked for a refund, which leads to less competitors :-)

Stef

Clem.Banner

Hi Warriors.

I have been able to watch this thread and I am confused about some of the post that were made. You don't have to be well known to offer a quality product.

I have been able to deal directly with the support team with issues I had with MyClickbank business. It was not because the product was lacking in any way it was my short coming in the technical department.

Which is more than I can say for a couple of other launches in which I made a purchase. Some big name guys you all know. Still weeks after and still waiting on a support ticket reply. I know I somehow fell through the cracks but what do you do? Just keep it moving. They were just not right for me and my schedule. So I just learned from the experience and moved on.

I have purchased the package and they have gotten all ten of my sites up and it was just a matter of days not weeks. I am able to get my technical issues addressed right away.

If you are a newbie there are things that you will have to know first. The basics if you will, before you will be able to really build your business online.

I have bought more than my share of products as most of us here. There is nothing that will allow you to just turn on your computer and just make money without you doing anything. Nothing that will last long anyway.

The MyClickbank business is very thorough. It will save me a lot of time in doing the things I needed to do but my 12hr a day 7 day a week work schedule will not allow. Which I am pleased to say I will be able to leave it soon.

Some of the things I have learned from the training have already helped get over some nagging problems I have been experiencing in the past.

I am very pleased with this purchase and I will be able to let you know how things are going.

PS. I would have posted sooner but I couldn't post I could only read them
switched browsers and I'm here now.
The Tony Robbins John Reese & Frank Kern Video is Killer. Watch it if you haven't yet

Clem.Banner

I think you did well not giving up so easily. Good luck.

webatomic

2 posts. Hmmmm...

ebuchanan

Like they said I did get a refund within seven days. Hope very one that asks for a refund will get it soon. I decided to purchase keyword elite 2 and I gotta say I have learned more playing with that software then I ever did with myclickbankbusiness.

brjohn1

Shhhhhh.... let them get their refunds.

toddwrites

Got my refund from them, but they never responded to the $97 dedicated server issue that I asked about. I want access to that and believed it was "universal"...nothing to indicate it was only for MCB.

When I wrote again requesting information on the server issue, they told me it was only for MCB and was non-refundable "because of the manual processing involved". Give me a fricking break. I told them I will be getting access or a refund, one way or the other. That's just not right.

Is anyone else having issues with that dedicated server issue?

AllanWM

Does anyone have a MCB site up that I can take a look at? I am curious to see the quality of these sites with all the comments being posted. Thanks.

manddd

Their money back guarantee is..... well...... "delicately put" a big fat lie!
I've asked for it on the 30th day, and the reply was:
1st. e-mail: Please reconsider
2nd. e-mail: really? why?
3rd. e-mail: before canceling, please go watch this motivational video, maybe you lack motivation?
4th e-mail: oh' by the way you are over the 30 days....
since then, they stopped responding...
I looked everywhere for their business name or other contact info, and could not find it. Any ideas?

manddd

They say a picture worth a 1000 words, so look above, and multiply by a 1000 for each face.

Here is my personal experience with the "myclickbankbusiness.com"

at first, a lot of excitement, because of all the promises. I'm very new to the IM field, and this deal seemed to cut through a lot of the mystery.

So, after purchasing the additional hosting and name (and thank god I did not purchase their dedicated hosting at additional $200) I asked them to upload the site.... I had to do it twice.

Moreover, they stressed that they will walk through everything that needs to be done. We will be looking "over their shoulders"
Well guess what... the walk through's are shallow, the explanations are vague and the sentence " just highlight this section"... when their Camtasia software (or which ever one they use) is cutting the view so it is impossible to see what is done are in abandon.

and also, the narrator of the videos (presumably Andrew X himself) is constantly yawning while talking.....

The site they eventually uploaded was at best incomplete (pages are missing)

and now, they will not uphold their money back guarantee, claiming that the time period is over.... when it is not ( I may not know much of IM but I know how to count - being an accountant and all)


If anyone knows how to contact them other than via their unanswered e-mail address, please let me know

I intent to raise hell for them where ever I can, and would love some help.

WHO'SE UP FOR IT?

manddd

sure, please go to http:/becomeasuperafiliatetoday.com
it is partially edited, and incomplete, since it is impossible to do with their instructions.
Any q's?
let me know.

kbs

I got an e-mail from Travis Saigo about this. It's a very nicely worded warning against it. Travis I hope you don't mind me posting this but I thought it was quite telling.

"
Hi,

Travis here...

Wanted to stop in right quick and
just give ya a reminder to BE CAREFUL.

You're sure to hear about this.

The whole 'Clickbank business in a box' thing. A couple
fellas (and I don't think they mean any harm) are putting
together a whole 'Clickbank Niche In a Box' they'll be
happy to sell you.

and I'll just come right out and say what my opinion
is...

If you don't mind that is?

Now...I don't know what they'll be charging?

I really don't?

To me though...

and this is MY OPINION...I don't want to
spend my hard earned money on a business
that everyone else will have.

I mean if they'll sell it to hundreds...if not more
folks.

Hmmm...pardon me for sayin' so...

But...

Sounds like the easy girl in high school to me?

Now...I ain't sayin' there's no benefit to dating
the easy girl.

You just gotta know what your getting right?

I mean...

If they are gonna sell 10 or 12...

That don't necessarily make a girl easy.

But...

If they are selling hundreds...or more?

To me...

Again...

My opinion...

She can't be cheap enough.

I wouldn't touch her at any price.

Here's what'll happen.

You buy the 'solar energy' niche business in a box...

Then...

You'll see 150 other people with the SAME website, sending
the SAME emails, sending the SAME product...that ALL bought
the same 'Clickbank Business in a Box'

But what's worse...

Is the prospective customers see the same thing.

Don't they?

So what do you do?

You have to CHANGE it all up...make it all unique...

and...

You STILL have to send traffic too!

(Don't forget THAT...you STILL have to send
traffic.)

and don't forget that unless you change it all
up...the precious traffic you send...you're sending
to the SAME CONTENT as the hundreds of
other customers that bought the Biz In A Box.

Maybe I am missing something?

Seems to me...

You'd be far better off...getting the 75% as
an affiliate marketer?

Follow?

If you still have to change your landing page... change the sales page...change
all the emails you send...change THE PRODUCT (or
your gonna get REFUNDS out the wazoo.)

What's the point? How's THAT better than affiliate marketing?

Well... you can do a backend...right?

Well...right.

You can as an affiliate TOO.

Just start up a list is all you gotta do...and then
offer a 'missing chapter' as a bonus for anyone that
buys from you...and put them on the buyers list.

Now...

Want to just repeat so you understand.

I don't have a problem with a pretty
business in a box.

But everytime that box gets passed around...it's
worth...less...and less...and less.

Okay?

Be careful.

Read the fine print.

Listen to your momma and beware
of the 'easy girl'.

Take Care,
Travis
"

blogsy

It always amuses me how marketers that have their own quality product, which they promote as the ultimate step by step course and the "only one" you will ever need. They then proceed to send you a stream of other affiliated products that compete with their own, this contradiction completely breaks down the trust and claims made about their own product and about themselves as IM teachers.

What this proves is there is more money to be made selling other peoples products than looking after their own clients, improving their own content and putting the effort into selling their own method. This is not so bad if the affiliated product they promote comlements their own (rarely true) is of high quality but it's clearly more about turnover $$$, quantity not quality rules.

Bottom line they do themselves no favours, they break down the trust that may have previously existed and join the long list of IM marketers that we know will flog anything and everything. If they are still on our in box e-mail list, they are the ones that we like to delete first before we delete them completely.

EDITED Please do not name names

brjohn1

Who's Travis Saigo?

scout

I got burned by falling for this one too. I had the same problems alot of the other posters had - as well as being gobsmacked by being charged both the $497 AND the $997 after the sales pitch was you can get two for $497 or all ten for $997!!!!

The whole thing seemed just slapped together, the packages had a number of inconsistencies such as missing files and different documents than those shown in the package websites. The video training was incomplete at launch and trickled in during the weeks to follow - last time I looked some were still 'coming soon'. The support was woeful - while trying to set up the packages I had a lot of questions due to the inconsistencies and things that weren't clear and I still don't know if I got all my questions answered. Sometimes it took days.

The thing is that I even emailed them prelaunch with a couple of pre purchase questions and never got a response back at all...stupid me - that should have been enough to warn me off.

I also asked a number of times how many packages they sold as a number of identical products were starting to show up on both Clickbank and PayDotCom within weeks and I was starting to worry how I was going to compete with a whole bunch of people selling the identical product to mine from an identical salespage... Even though I got responses to those emails the question was never answered.

I really wanted this to work, I bought domains, put some sites up and sent some traffic and got no sales and a very low number of optins. That coupled with a creeping feeling of dread from the poor support, questionable quality of the packages and growing competition from an undisclosed number of carbon copies prompted me to ask for a refund. Apparently I asked 30 minutes before my 30 day trial was up although by my count I had at least another day! I also got told to watch the Tony Robbins/Frank Kern video which presumably was meant to convince me it was somehow all my fault...I watched it and then asked for my money back again.

Thankfully my refund came through today...but it was still a costly lesson. I spent over $100 in domain registrations, a little less than that again on Adwords and I lost about $160 due to the exchange rate variation (I'm in Australia) and lost about a weeks worth of time...So I'm over $300 down with a week of wasted time but definitely wiser.

This one seemed to good to be true from the start but damn, I wanted to believe it! I guess that's what they rely on.

Oh well, not the first time I've paid 'stupid tax'.

thezone

Like a bad contractor....I remember seeing something similar on a holmes on homes episode ....

Clients concrete porch cracks...we'll send someone out, and out comes the person...the guy that comes out states "we should wait until the winter passes so it settles enough so when we redo it, it doesn't happen again...don't worry its still under warranty"....call call... excuse ...excuse...we're coming...we're coming

Finally they get the person to come (like the day after the warranty expires) and what does he say; "Your warranty period is up...nothing you can do about it, take me to court if you like, you won't see a dime of your money" ....does the contractor stop there....hell no...they call the city, and turn the owners in for an un-permitted structure (the structure created by the contractor).

I would say that if you have documented evidence that you asked for the refund within the time period, demand a refund or you'll contact the FTC (and then contact the FTC anyways). Attempt a chargeback using the "refund" request you made as proof, worst case scenario, take them to small claims court on your own...or superior court as part of a class action.

In the end, anyone who doesn't do this is going to pay "the tax" (mentioned in another post), because when "the noobs" start distrusting IM'ers it will make it harder for you all.
And Madoff pretty much cleared the table for being trusting based even on reputation.
------

On a side note...

I remember this one retailer...my wife and I ordered a bed....the delivery was supposed to be two weeks...well 4 weeks and still no bed (they didn't even order it yet...coming from Montreal), we decided to get a refund and go elsewhere...."sales associate" said....no problem...fills out the paper work (states the check will be mailed from head office...huh...check....why...head office...huh why), and I notice that its 25% less..hey pal where do you get off charging a "restocking" fee, and you didn't even have the bed shipped or ordered from the manufacturer....sorry that's our policy. Well send us the check, and we will do what we have to do.

Long story short....we initiated a chargeback (which takes up to 8 weeks to investigate), and figured we would just tell Visa we got paid and just chargeback the $500, apparently they don't do that...it's all or nothing....okay well we'll deal with it.

The retailer issues two checks and changed the reference number (less the 25% but in totally convoluted amounts)......

First, the reason the Retailer changed the "reference" number and issued two checks in convoluted amounts, is so they could claim I ordered something else...because legally they can't keep any money since the bed was never ordered (because damages has to make one whole..it would be unjust enrichment). It was either I take them to court..which takes time...and I have to deal with the whole crap...or they take me to court....
They have my money, so I will have to take them to court...oh well not like I don't live there already...I do what I have to ....I deposit the checks...and prepare the paperwork for small claims court....then Gawd calls...

Visa calls about the chargeback (after the 30 day period in which the checks could be recalled). Visa states the retailer gave a refund, and issued checks. I knew where this was going. I can play this same game too...

I informed Visa that the amount of those checks are not the amount charged on the Visa. I informed Visa that I reviewed the checks and they do not appear to match the amount of the bed, nor does the reference number (on the checks) match the invoice number of the bed. I further inquired why would they send "checks" (and two checks at that) on a single payment made by credit card. Visa asked for a letter, and without one word of a lie, I reiterated in writing, what I stated on the call.

I never stated nor denied I received the checks, or that they were (or were not) for the bed. Well Visa was satisfied that something was not right, and because of the convoluted attempts by the retailer to keep my money, no proof could be given that the "refund" was for the bed. The Retailer could not even show a shipping manifesto from the manufacturer which would allow them to keep any money whatsoever, so Visa refunded the whole amount of the purchase. They included a letter stating that upon investigating the matter they could not get satisfactory answers from the retailer, regarding the anomalies between the refund amounts, the reference numbers, the reason for a hold back of funds, the reason for the issuance of two checks. Visa is granting your request for refund, and action regarding this transaction will be between yourself and the retailer.

That was 2003 and the last I heard from them (not surprising, considering they attempted to create false supporting documentation so they could keep money they were not legally entitled to keep...and Visa would have provided great testimony). So they got their $500, and I got my money back, and I got my money back. Actually, if I consider my time and effort, I believe the payoff should have been a third $2,300.

You don't get to the position I am in (did I mention I make 13 digits a month), and drive a yugo, by allowing some fraudulent retailer (or anyone for that matter), walk away with even $1 of your money.

thezone

Now there you go....what you don't realize is that someone who went to a business school would know corporate structure...and if somebody wanted to set up a money back guarantee that you couldn't collect on (it could be done). So a money back guarantee on a company which uses deceptive practices (and based on the reviews in this thread, that appears to be the case), isn't much of a comfort. I doubt in this case that the corporate veil can't be easily pierced, but still it appears that some that are being denied that refund, will have to take a route which is much more hassle.

manddd

Thanks for the time you took to reply. I appreciate the advice, but..... How do you go about taking legal action against a company located outside the US, and is not listed anywhere?
I tried looking at the bbb.org site, and could not find any info.
anybody has suggestions?

manddd

Hey Scout,
On what date did you ask for your refund? do you remember? Also, when the refund was issued, did you get any info re the company? (like on you cc statement?) could you share?
they are avoiding me and stopped answering my e-mails, which is the only way to communicate that I have.


BASHING edited out

See ya..

scout

Hi manddd,
The info on my CC statement shows: VIPER MARKETING WILLUNGA SA and my refund showed on my account on Sep 21 and I requested it on Sep 17. I actually purchased it on Aug 19 so by my count I had another day to go before the 30 day period was up but according to them I requested the refund half an hour before before my 30 day guarantee period expired...still not sure how that works but I'm just glad I got most of my money back. I will never give my money to those guys again. I hope you get or have already got your money back.

If they're still ignoring you I suggest you do a chargeback through your bank. Good luck!

scout

Hey manddd,
Out of curiousity I just googled "Viper Marketing Willunga SA" and found a 'Viper Marketing' in Kent Town, SA. I have no idea if they are the same company - seems very coincidental if not (Willunga is not too far from Kent Town) but there are phone numbers on the website which you might like to try your luck with if you're still getting your emails ignored...

manddd

Thank you all for trying to help.
My bank will not do the charge back since they claim that I should have asked for the charge back on the same day.
And , yes I've seen the website for Viper Marketing and will try to contact them.

My goal is right now to try and make sure they will never sell anything else again.

These people are despicable, liars and thieves.
they push unfinished products, and when asked to deliver, they just clam up.

we'll see how good their next campaign goes.

anybody knows if there is a similar body to the bbb in AU?

Cheers

manddd

well, one more thing...

There is a Yiddish saying that I wish to quote here:

"may they spend it on medicine..."

Robb43

Thanks of all the great info on this product!!

lantil5

Does anybody knows are they selling the copyright with these Products ? Or it can be another duplicate products with other peoples.