Free vs Paid Autoresponders

The rest of the story, which indicates:

We are not on any blacklists.

There are no spam trap hits.

There is no record at all of a spam trap being hit.

The Accepted Rate is currently lower than it's been and I do have a theory about why that is.

You may notice that the volume graph shows a pretty sharp increase since January when a lot of people began switching to our service from companies that charge based on list size.

What we're discovering is that these companies that charge based on list size are also keeping bouncing and unknown email addresses. We can only guess as to why but we can't help but wonder if it is so they can continue charging the higher price.

Our system removes bounces, unknowns, etc... but the trade-off is that we didn't discover them until these clients had moved their lists over to us and the bounced email addresses were still included..

As these lists get cleaned, the Accepted Rate will simply go back up to our previously established mid to high 90's again.

In the meantime, we are working on some options that will help prevent this from happening again. We simply didn't anticipate that these companies would hold on to bouncing/unknown email addresses AND charge for it.

The short version is that clean solid lists are not being affected at all. The current Accepted Rate is indicative of some of the larger lists that have been transferred over and this will be rectified very soon.

EDIT: It may be worth mentioning that, even with this new accepted rate, ours is still among some of the highest in the industry. Many of the much more expensive services are unable to match the current accepted rate we are experiencing.