Luke Jaten and Matt Trainer

The Oilman · 07-23-2010, 11:18 PM

Has anyone used Luke and Matt's postcard profits system to any succcess?

Salesmanship In Print · 10-30-2010, 10:47 PM

I bought Postcard Profits last year, and I had a bad experience with it. The price point was about $300, with monthly payments set at about $59 as I recall. Anyway, after receiving the set of audio CD's I decided to ask a question with customer service. But as it turned out, the customer service was a total sham...the email address came back with a "permanently failed" notification, and even the customer service web address was fake. This p****d me off and gave me a very bad feeling about the whole thing, so I decided to send the stuff back and cancel. I thought I could somehow find a way to contact Luke or his company...and I even retrieved the box and packaging that it had come in (I thought I was lucky that I hadn't thrown it away). There was indeed a printed page or two that had come along with the box, but it only revealed that it had been shipped from a fulfillment house. This proved to be a useless lead, as they had nothing to do with Luke's company and I wasn't able to get any contact information relating to customer service. I could see very clearly after all of this that Luke was purposefully making it difficult, if not impossible for anyone to cancel and return the product.

Then I went online to see if I could search him out somehow. This proved to be a real time-wasting labor, as he seemed impossible to nail down. Finally, I was able to find a "scam" forum where Luke was mentioned. It turns out I was not the only one who had this experience, of course. But even though somebody in the forum tried to give out contact information for him, I still had a lot of difficulty in actually reaching anybody who acknowledged any affiliation with him. This process had taken me a couple days, and the person I finally reached told me I'd need to box up and return everything and have it logged back in before a cancellation could be processed. And since there were only a few days left before the auto-billing for the continuity, there was no way to stop the next payment. Long story short, I ended up having to go to my bank and file a formal complaint, and cancel my credit card.

So, if you want to order Postcard Profits, just be **** sure that you really want it bad enough to do without any customer service at all. By the way, it's entirely an audio product (on 10 CD's), so it will be frustrating to you if you like to have transcripts or videos (as you will get none).

BillyBee · 11-02-2010, 02:13 PM

Luke's methods are the real deal, but he is not good at customer support. He has admitted that he hates to do it, and it shows.

However, if you aren't afraid of implementing what he teaches, you can build entire businesses out of his methods.

John Callaghan · 11-04-2010, 05:38 AM

The content in Postcard Profits is excellent. It's a bit of a pain that he only provides audio CDs but it forces you to listen carefully and take notes which works for me. He basically gives you a complete blueprint for an offline direct mail business.

I agree with the previous comments though....his customer support is really bad.

07-23-2010, 11:18 PM	#1
The Oilman Drinking Milkshakes War Room Member Join Date: Oct 2008 Location: The Wild West of the Internet Posts: 621 Thanks: 5 Thanked 14 Times in 9 Posts	Luke Jaten and Matt Trainer Has anyone used Luke and Matt's postcard profits system to any succcess?

10-30-2010, 10:47 PM	#2
Salesmanship In Print Very Experienced Warrior War Room Member Join Date: Nov 2002 Location: Nashville - USA Posts: 76 Thanks: 118 Thanked 67 Times in 37 Posts	Re: Luke Jaten and Matt Trainer I bought Postcard Profits last year, and I had a bad experience with it. The price point was about $300, with monthly payments set at about $59 as I recall. Anyway, after receiving the set of audio CD's I decided to ask a question with customer service. But as it turned out, the customer service was a total sham...the email address came back with a "permanently failed" notification, and even the customer service web address was fake. This p**d me off and gave me a very bad feeling about the whole thing, so I decided to send the stuff back and cancel. I thought I could somehow find a way to contact Luke or his company...and I even retrieved the box and packaging that it had come in (I thought I was lucky that I hadn't thrown it away). There was indeed a printed page or two that had come along with the box, but it only revealed that it had been shipped from a fulfillment house. This proved to be a useless lead, as they had nothing to do with Luke's company and I wasn't able to get any contact information relating to customer service. I could see very clearly after all of this that Luke was purposefully making it difficult, if not impossible for anyone to cancel and return the product. Then I went online to see if I could search him out somehow. This proved to be a real time-wasting labor, as he seemed impossible to nail down. Finally, I was able to find a "scam" forum where Luke was mentioned. It turns out I was not the only one who had this experience, of course. But even though somebody in the forum tried to give out contact information for him, I still had a lot of difficulty in actually reaching anybody who acknowledged any affiliation with him. This process had taken me a couple days, and the person I finally reached told me I'd need to box up and return everything and have it logged back in before a cancellation could be processed. And since there were only a few days left before the auto-billing for the continuity, there was no way to stop the next payment. Long story short, I ended up having to go to my bank and file a formal complaint, and cancel my credit card. So, if you want to order Postcard Profits, just be ** sure that you really want it bad enough to do without any customer service at all. By the way, it's entirely an audio product (on 10 CD's), so it will be frustrating to you if you like to have transcripts or videos (as you will get none).

11-02-2010, 02:13 PM	#3
BillyBee Advanced Warrior War Room Member Join Date: Jan 2006 Location: San Diego, California Posts: 597 Thanks: 49 Thanked 29 Times in 27 Posts	Re: Luke Jaten and Matt Trainer Luke's methods are the real deal, but he is not good at customer support. He has admitted that he hates to do it, and it shows. However, if you aren't afraid of implementing what he teaches, you can build entire businesses out of his methods.

11-04-2010, 05:38 AM	#4
John Callaghan HyperActive Warrior War Room Member Join Date: Aug 2007 Location: Michigan , USA. Posts: 108 Thanks: 74 Thanked 31 Times in 23 Posts	Re: Luke Jaten and Matt Trainer The content in Postcard Profits is excellent. It's a bit of a pain that he only provides audio CDs but it forces you to listen carefully and take notes which works for me. He basically gives you a complete blueprint for an offline direct mail business. I agree with the previous comments though....his customer support is really bad.