HelpDesk/Ideas
Hi Guys,
I've been using a HelpDesk to support Product Buyers etc, particularly because I get a lot of e-mails, and don't want to miss an important one. Unfortunately, I've had a bunch of problems.. Mainly, e-mails not delivering, or being rejected by a mail server like Yahoo.
I don't want to ban certain e-mail hosts, but I can't find the right option right now.
So can anyone suggest a good helpdesk system (I was looking at OTRS.org Today), and a good host, where my e-mails will actually send.
Caleb
I've been using a HelpDesk to support Product Buyers etc, particularly because I get a lot of e-mails, and don't want to miss an important one. Unfortunately, I've had a bunch of problems.. Mainly, e-mails not delivering, or being rejected by a mail server like Yahoo.
I don't want to ban certain e-mail hosts, but I can't find the right option right now.
So can anyone suggest a good helpdesk system (I was looking at OTRS.org Today), and a good host, where my e-mails will actually send.
Caleb
http://www.effective-public-speaking.com