Warning All Warriors: Stay Away From Merchant Services
The first time I answered the phone, the person on the other side already had my business information. She knew my name, my position in the company, name of the company, address, and obviously my phone number. When I asked how she had obtained this information, she said "It came up"
Me: "It came up? Where did it come up?"
Her: "On the computer"
Me: "It just came up on the computer? How did it get there?"
Her "It just came up from the leads that we get on the computer"
Me: "Where do you get those leads?"
Her: "We just get them from the computer, my (insert manager or sales person word, I can't remember what she called him, sales representative maybe?) would like to tell you how easy it is to get set up with Merchant Services so you can start accepting credit cards.
She then whispers to this person: "Do you want to talk now or call back?" And I can hear the man say "Callback"
She told me they would call me back in 5 minutes, I said "Great" because I knew I would not be answering the phone when they called back.
The entire conversation was very unprofessional. I got the sense that they had either purchased a list of leads, or had downloaded a WHO IS database, or some other shady list collection method.
I have read that many internet companies have been scammed by these people. They accept you so you can accept credit cards, then they hold your payments and won't release them. They also like to just cancel your account add extra fees.
Please be smart enough to realize you can accept credit cards through Paypal. There is no crazy sign up process, no up front fees, and CERTAINLY no hidden fees. You also won't get a cancellation fee, and you won't be called repetitively for something you don't want.
Please Warriors, be smart with who you trust. If you want to read more about these people, just do a quick search for Merchant Services Scams. I believe they are backed by First Data.
As anyone here had a run in with this company?
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