Mind Numbing 4 Hour Battle With A LINK!

DanielleS · 03-15-2011, 04:50 PM

Well it was 3 links, but all with the same problem and I'm hoping some of the 'techies' can tell me what on Earth went wrong.

So I set up a new product on a subdomain of the main domain
The subdomain consists of the index file, the thank you page file, and some images.
I upload the zipped 'product' to the MAIN Domain, not the sub.

The path should be- www.maindomain.com/product.zip

And if I type that link in manually, the download dialog box opens fine.

BUT... then I go into cpanel to edit the thank you page to link to that url.

I type out the customary "Click Here To Download" anchor text, drag to highlight it, and then click the little hyperlink icon, and insert the path...

www.maindomain.com/product.zip and hit save.

But, when I visit the thank you page and click on the link, the url now has the subdomain in the path, and I get taken to

www.subdomain.maindomain.product.zip, which is a 404.

Does anyone have any idea what caused this?

koolphoto · 03-15-2011, 05:04 PM

Only thing I am aware of is if you are putting in a url with http:// it should work. This is an absolute link. If you add a relative link without the http:// then you see the problem your experiencing.

DanielleS · 03-15-2011, 05:07 PM

hmmm... I must confess, I'm functioning on about 2 and a half hours of sleep today, so I can't recall if I used the http:// or not when setting up the link. But I will be sure to be on the lookout for that now. Thank you, Ken.

-Dani

P.S. I finally gave up and just uploaded the product into the subdomain folder and the links finally worked, but it takes an hour just to FTP this particular product because of it's massive size. It was a frustrating day to say the least.

Mike Baker · 03-15-2011, 05:24 PM

Try using this instead "../product.zip"

Gail_Curran · 03-15-2011, 05:25 PM

You could always just edit the html (using the cpanel text editor) instead of using the WYSIWYG editor. If you can't move the boulder, go around it.

DanielleS · 03-15-2011, 07:22 PM

Quote:

Originally Posted by mikescos

Try using this instead "../product.zip"

Thanks Mike.

Quote:

Originally Posted by Gail_Curran

You could always just edit the html (using the cpanel text editor) instead of using the WYSIWYG editor. If you can't move the boulder, go around it.

Gail, I never thought of that. TY. (guess that's what 2.5 hours sleep does to the brain.)

-Dani

03-15-2011, 04:50 PM	#1
DanielleS Senior Warrior Member War Room Member Join Date: Nov 2009 Location: Inside my own head- Amended for those who can't tell- USA Born and Raised Posts: 1,218 Blog Entries: 61 Thanks: 781 Thanked 425 Times in 263 Posts Social Networking Contact Info	Mind Numbing 4 Hour Battle With A LINK! Well it was 3 links, but all with the same problem and I'm hoping some of the 'techies' can tell me what on Earth went wrong. So I set up a new product on a subdomain of the main domain The subdomain consists of the index file, the thank you page file, and some images. I upload the zipped 'product' to the MAIN Domain, not the sub. The path should be- www.maindomain.com/product.zip And if I type that link in manually, the download dialog box opens fine. BUT... then I go into cpanel to edit the thank you page to link to that url. I type out the customary "Click Here To Download" anchor text, drag to highlight it, and then click the little hyperlink icon, and insert the path... www.maindomain.com/product.zip and hit save. But, when I visit the thank you page and click on the link, the url now has the subdomain in the path, and I get taken to www.subdomain.maindomain.product.zip, which is a 404. Does anyone have any idea what caused this?

03-15-2011, 05:04 PM	#2
koolphoto Ken Katz War Room Member Join Date: Apr 2005 Location: NY, CA , USA. Posts: 570 Thanks: 58 Thanked 46 Times in 35 Posts	Re: Mind Numbing 4 Hour Battle With A LINK! Only thing I am aware of is if you are putting in a url with http:// it should work. This is an absolute link. If you add a relative link without the http:// then you see the problem your experiencing.

03-15-2011, 05:07 PM	#3
DanielleS Senior Warrior Member War Room Member Join Date: Nov 2009 Location: Inside my own head- Amended for those who can't tell- USA Born and Raised Posts: 1,218 Blog Entries: 61 Thanks: 781 Thanked 425 Times in 263 Posts Social Networking Contact Info	Re: Mind Numbing 4 Hour Battle With A LINK! hmmm... I must confess, I'm functioning on about 2 and a half hours of sleep today, so I can't recall if I used the http:// or not when setting up the link. But I will be sure to be on the lookout for that now. Thank you, Ken. -Dani P.S. I finally gave up and just uploaded the product into the subdomain folder and the links finally worked, but it takes an hour just to FTP this particular product because of it's massive size. It was a frustrating day to say the least.

03-15-2011, 05:24 PM	#4
Mike Baker Wordpress Superstar War Room Member Join Date: Oct 2010 Location: Brisbane, Australia Posts: 1,527 Blog Entries: 1 Thanks: 276 Thanked 466 Times in 256 Posts	Re: Mind Numbing 4 Hour Battle With A LINK! Try using this instead "../product.zip"

03-15-2011, 05:25 PM	#5
Gail_Curran Advanced Warrior War Room Member Join Date: Aug 2008 Location: Ottawa, Ontario Posts: 572 Thanks: 237 Thanked 256 Times in 183 Posts Contact Info	Re: Mind Numbing 4 Hour Battle With A LINK! You could always just edit the html (using the cpanel text editor) instead of using the WYSIWYG editor. If you can't move the boulder, go around it.