AccountCache

We've just been reading up on DigiResults. We're planning to launch a new product in a couple of weeks and have been trying to do our homework.

It appears that DigiResults is able to accept incoming affiliate links from ClickBank and PayDotCom, as well as from their own system, and directs these to the appropriate check out.

We'd like to hear from any Warriors who have used DigiResults and what their experience has been.

Thanks!

Andy Fletcher

I think it's awesome, but then I own it so I would

I won't influence the thread by posting obviously biased experience, I just wanted to let you know that if you've got any questions we WANT you to get in touch with us -

support@digiresults.com

Cheers,

Andy

Richard Van

As I explained to Andy very recently, I've only just crawled out from under my rock and found out about Digiresults.

I've not begun using it yet but from what I can see, all the things I find unnecessary or tiresome with CB,CJ et al, seem to have been addressed by Andy.

I'm very much looking forward to testing it this week and will happily report back at the end of the week. From what I can see so far though, I'd certainly give it a bash.

For the OP, I'd test and see what works best for you, look at how the payments are made and how often, see how it fits in with your goals. Test, test, test.

André Silverspoon

Works great! I´ve got some sites there and no problems so far!
Great tracking, 2nd tier system, easy to set up with, inlinks from CB & PDC as you mention, direct payment to paypal once a sale has been made, Kunaki integration, + great support if needed. I recommend it.

AccountCache

Thanks Andy. We certainly will contact you with any questions.

AccountCache

A very nice recommendation. Thanks. It's always nice to hear about personal experiences.

AccountCache

Good advice. Testing is important.

We will look forward to the report of your experience at the end of the week.

Thanks.

Leslie B

I've used it to sell my second plugin and I love it. Easy to use, no bother with paying affiliates and unlike RAP every buyer pays to you, so you don't have to worry about support questions going to an affiliate since they paid to his or her emailaddress. I'm actually looking into setting up my first plugin there too. It's just a matter of finding the time to do that LOL

Leslie

AccountCache

Thanks for the recommendation Leslie. This certainly helps with our ability to make an informed decision.

Regards,

Geoff & Vicky

AndrewStark

I've been using it to sell my safelistsecret report via a WSO and it has gone really smoothly. Even had some affiliates find it in the marketplace and made double digit sales :-)

If you plan on giving out instant commission at a high percentage then I don't think you should be looking anywhere else.

Lisa Gergets

I've used Digiresults with amazing results. Andy is top-notch in terms of customer service, too. (And, all of his products are fantastic!)

If you're looking to promote your own products via a WordPress platform and immediately pay your affiliates, check out the new plugin in my signature. It'll be launched this coming week.

Hope that helps!

Anonymous Affiliate

I was very interested in DigiResults but one specific point threw me out of the deal: they only deliver payments to vendors/affiliates through PayPal (no checks or bank wires).

That means that you unnecessarily lose 3.4% of your income (paypal fees) by funneling your payments from DigiResults > PayPal > Your bank account, instead of DigiResults directly wiring your money to your bank account.

But the real problem is that PayPal has the chaotic tendency to block out your account when they see unusual activity. They once blocked my account in the middle of a product launch because of the transaction volume spike. Imagine that... having your account blocked in the middle of a product launch!!!

From that point on, I dont process any serious volume through PayPal. Therefore, I would not use a service that relies so heavily on PayPal. Sorry Andy, I love what you've created there man, but why don't you give the option to deliver vendor/affiliate payments over bank wire?

Chris Sorrell

Looks a pretty sweet set up to me. Set your own guarantee/refund terms, no set up fee, no weird scripts, but, my oh my, paypal make me very nervous.

Andy Fletcher

The reason we use PayPal instead of bank wire etc is to allow affiliate to get paid instantly while still retaining the ability to refund the money. That's not (currently) possible using regular bank accounts.

I understand that PayPal make people nervous but I've used them for years and put a LOT of money through my accounts. Once in a while someone calls me up to find out what's going on but nothing more than that.

Your mileage may vary and I completely respect people that get nervous around them. What we do just isn't possible any other way ... yet

Cheers,

Andy

AccountCache

Does anyone contact PayPal in advance of a launch to let them know there will be increased activity?

Anonymous Affiliate

Andy, is instant payments worth losing unnecessarily 3.4% of your revenue on PayPal fees? I mean, do vendors/affiliates really mind being paid every week instead of every second?

Moreover, is it worth entering another element of risk (PayPal's tendency to randomly freeze accounts) in the equation just so I can get paid today instead of next week?

I'm just giving you my opinion as an affiliate/vendor who funnels $1000+ in sales every day, and there's no chance I'd be comfortable introducing PayPal in my cash flow... plus again, I dont want to lose 3.4% of my revenue just on transaction fees.

Could you perhaps reconsider adding bank wire to your system as an add-on, even if payments are delayed one or two weeks?

Anonymous Affiliate

I did that, and still my account got frozen out of the blue due to the transaction volume spike through launch week. I can assure you it wasn't pleasant!

Up to that point, I had driven 6-figures through my 3-year old verified PayPal account, but from that point on I stopped processing any serious volume through PayPal... you never know when their chaotic security flag may be raised...

Sid Hale

Of course they mind. Especially affiliates.

That's why recruiting affiliates for products that pay instant commissions is so easy.

Besides, max Paypal fees are 2.9% + 30 cents (which is effectively 2.95% for a $20 product). That's much lower than the 3.4% rate you quoted, and the effective rate gets lower as the product price goes up. The base rate can be as low as 1.9% once you process enough cash through your account.

Probably. Have you ever factored that 1.9 - 2.9% rate against the value of lost sales from those who wouldn't dream of doing a bank wire to you? It doesn't take a boat load of additional sales to offset the paltry fees charged by Paypal.

Besides. There's nothing random about Paypal freezing accounts. Just follow their Terms of Service, and it won't happen to you.

That's odd. I notice that your sig file contains promotions for 3 products sold through Clickbank. Their transaction fees are 7.5% plus $1 (approximately 2 1/2 times the cost of Paypal's highest fee).

What happened to your insistence that customers pay by bank wire?

Anonymous Affiliate

Sid, you missed the point on all ends of the conversation:

Paypal fees are ON TOP of what DigiResults charges (which is 5% + $0.5). Paypal is forced in the middle of the payment flow, so obviously there's yet another middleman's commission that needs to be paid (PayPal's). Those two commissions combined are higher than the commissions from all other processing solutions: Clickbank, Plimus, eJunky, etc. All of them are cheaper than DigiResult+PayPal. I repeat, DigiResults FORCES you to pay PayPal's fees ON TOP by funneling your payments through them.


I can prove you that you're wrong. Like I said in a previous post, I had a 3-year old verified account that had processed over $100k temporarily frozen out of the blue. When I called Paypal to inquire about it, the only reason I was told was, literally, this: "we saw an unusually large transaction volume and our security bells rang off". That's the last thing you want to hear in the middle of a product launch.

Again, you missed the point. I dont mean customers to submit payments by bank wire... Customers still pay by credit card or paypal like with any other decent processing system. What I'm requesting is DigiResults to submit payments to affiliates/vendors by bank wire.

..............

Andy, dont get me wrong: I'm making these comments because I'd really love to use DigiResults. I think you're implementing great features here, but the PayPal-only option man... are you totally sure about it?

Sid Hale

Well, no wonder I missed your point!!!
Not once (prior to the above quote) did you mention Digiresults' fees, nor the impact of those fees combined with those of Paypal.

Still, if you combine those fees, you're looking at something like 7.9% + $0.80. Not that much different from the fees you pay Clickbank - but Clickbank doesn't offer the added benefit of instant commissions for your affiliates.

Not sure I blame them. I would probably react in a similar fashion - depending on your average volumes preceding the launch that produced the $100k.

I've had my account frozen before, too, but it lasted about two hours while I satisfied their rep about the situation that prompted their action, and then the freeze was immediately lifted and business went on as usual.

Andy Fletcher

They don't mind, but it's a definite advantage.

Well, obviously I think it's worth the risk, since I've built my entire business on PayPal but I understand/respect your position that you're not.

Also, I don't really view it as losing X% of sales I'd have made anyway but paying a commission on new sales I wouldn't have made otherwise. That's the whole point of exposure on the network.

I'm certainly happy to consider anything, although I can say that this won't happen for a while yet. We have a massive feature list of things we want to get done and only so many development hours.

I'd love to get together on Skype some time. We seem to have similar product lines on the Wordpress front and I'd be interested in your input on how you accept payments so we can see how to incorporate that into future options.

Cheers,

Andy

BigFredLim

Hello Andy and Sid

If I have an offline client who wants a solution for their own affiliate program, will your system be able to manage sales leads and sales conversions?

For example, if they create an affiliate program to pay $XX per sales lead and $XXX per sales conversion, can that be administered within your platform?

Keen to hear from you and others before giving advice to them. They don't want to rely on the large affiliate networks like CJ or Shareasale. They prefer their own in-house program where they can self manage.

Thanks in advance!

BigFred

xxxJamesxxx

Wow, I didn't even know this place existed

Gonna check it out

Cheers

James

Andy Fletcher

Hi Fred,

I'd need to know more to be sure but it's unlikely DigiResults will be able to work for offline clients as our system is built with online marketing in mind.

If you've got any specific questions about it please feel free to get in touch with us - support@digiresults.com

Cheers,

Andy

Multimedianaire

Andy,

I just wanted to say that so far I am very impressed with the DigiResults system that tracks which affiliates are coming from where and then directs them to the appropriate payment page.

I signed up as a Vendor (I already promote some affiliate products through DigiResults) and set up the payment buttons, then tested it using a Clickbank and a PayDotCom affiliate link and it all worked beautifully just as promised!

I would like to see some training materials for DigiResults, as I had to guess some of the functions when setting up, but other than that, I hope that this platform grows to be very successful and I can't wait to see what other things you have in store for product vendors!

Cheers,

Martin

goingup

Does this integrate with Vervante as well?

RoyChan

Digiresults is a great tool; no doubt.

svensky

Hi Andy, any chance of recurring commission paid via PayPal?
Sorry if I missed you discussing this already - I had to stop using Digiresults for a while due to not having that option (I've now switched to a up front fee instead so as to use your platform).

Thanks,

Sven

Jason Z

Just to chime in here since I've used Digiresults recently, I have to say I'm a bit disappointed with it. It's newer so there is defitely room to grow. But I felt that it is lacking in features and even from an affiliate point of view I felt that the other platforms and you can even throw Warrior Plus in there for promoting WSO's has a better interface and better stats.

I'm going to wait on Digiresults to mature a little more before I give it any real consideration as my go-to platform.