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Clickbank Bad - Digiresults Good.

by M Thompson
26 replies
I had a launch last week and was going to launch through Clickbank so I gave them Loads of notice to do the product approval.

For security the software i was launching uses the registration details to unlock it.

Clickbank do the test purchases but use random strings of characters for password and email addresses, so don't get the registration email and then can't unlock the software.

Idiots... so at the morning of the launch they still haven't approved the product.. (even today 5 days later they haven't, now they want to see the download page which they saw last week and downloaded the software from..idiots!)

So anyway in a bit of a panic I added my product to digiresults but couldn't get it to integrate with Wishlist member. So I called Andy the owner on skype and asked for help a few minutes later I am talking to his chief programmer who comes up with a solution in minutes.

Since then everything has worked perfect. Customers get registered flawlessly, Affiliates get paid instantly, and i get stats that are easily readable.

The only slight issue with DR is that their documentation is almost impossible to find!! But the help desk is very responsive.

I am actually going to look at adding a DR option to all my products.

Highly recommended and I hope they get the success they deserve.
#bad #clickbank #digiresults #good
  • Profile picture of the author Jeremy Kelsall
    I'll cosign that.

    In the past 2 weeks, I've had a couple people ask me to promote their stuff, and told them that the only way that I would do it is if they added the product to digiresults, or set the product up on Bryan Zimmermans new plugin.

    As an affiliate, CB is WAYYYYYYYY down the ladder as far as platforms to promote a product on in my opinion. As an affiliate, I can get paid as soon as a sale is made instead of having to wait weeks or months for CB to send a check if the product doesn't sell well, or if it's a new account and the requirements havn't been met.
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    • Profile picture of the author Bill_Z
      Originally Posted by Jeremy Kelsall View Post

      I'll cosign that.

      In the past 2 weeks, I've had a couple people ask me to promote their stuff, and told them that the only way that I would do it is if they added the product to digiresults, or set the product up on Bryan Zimmermans new plugin.

      As an affiliate, CB is WAYYYYYYYY down the ladder as far as platforms to promote a product on in my opinion. As an affiliate, I can get paid as soon as a sale is made instead of having to wait weeks or months for CB to send a check if the product doesn't sell well, or if it's a new account and the requirements havn't been met.
      Can you link me to Bryan's plugin?
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    • Profile picture of the author M Thompson
      Originally Posted by Jeremy Kelsall View Post

      I'll cosign that.

      In the past 2 weeks, I've had a couple people ask me to promote their stuff, and told them that the only way that I would do it is if they added the product to digiresults, or set the product up on Bryan Zimmermans new plugin.
      It's funny, I actually picked up more affiliates by using digiresults than I've ever done with Clickbank, even when I use the whitelist at clickbank.

      Pretty much planning to move all my existing products onto Digiresults as well as Clickbank

      Another thing with instant payments and I include WSO Pro in this is, it's much easier to promote something you'll get $7 for if you get the commission now than if it's 30 day net or with clickbank.

      To be honest I don't look at clickbank products under $27 but a good wso or plugin that will pay me $7 commission is worth consideration if it's a "good fit" and the quality is good.
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      • Profile picture of the author Chris Sorrell
        Originally Posted by M Thompson View Post

        It's funny, I actually picked up more affiliates by using digiresults than I've ever done with Clickbank, even when I use the whitelist at clickbank.

        Pretty much planning to move all my existing products onto Digiresults as well as Clickbank
        Did you spend much time seeking those digiresults affiliates out or did they just find your product naturally?
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        • Profile picture of the author M Thompson
          Originally Posted by sorrellaff View Post

          Did you spend much time seeking those digiresults affiliates out or did they just find your product naturally?
          The first few i had just found me, I then emailed some other marketers i know and asked them if they fancied instant commissions ... got a much higer response than normal
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  • Profile picture of the author Bill_Z
    I signed up for an account to check it out. Very easy to do, really like the interface. I realize it's still VERY new, I just can't use it right now because I need integration with amember with most of my products. But I'm going to put up some random one-off products there just to see how it goes. I emailed support about amember integration and they are looking into it. I'm sure it will happen sooner or later as it's quite popular, and I'm looking forward to seeing what Andy and his team develop for this system.
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  • Profile picture of the author 4morereferrals
    +1 for DigiResults - been using it since its inception for several offers and promotions and its been really nice. Documentation on all its features is sparse but the team over there is truly brilliant.

    It will be the platform of choice in short order.

    Using the new Paypal API was a game changer for me. It took my OTO conversions up an easy 25% over RAP and the incessant IPN failures - that were constantly being blamed on my subpar hostgator reseller hosting? Go figure.

    Now I No Longer have customers who never get their download links nor customers who tell me they never got the OTO offer page ... nor do they advise their TY Page / DL pages is hung on a unstoppable refresh.

    All thanks to Digi using the newest paypal API's - kudos!

    Digi makes me waaaay more $$$ per mailing [ epc ] and makes my life easier when resolving customer links and product delivery issues. And i dont have to be a PHP template coding geek / guru to rock n roll with it.

    One of the best changes I ever made ...
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    • Profile picture of the author M Thompson
      Originally Posted by 4morereferrals View Post

      +1 for DigiResults - been using it since its inception for several offers and promotions and its been really nice. Documentation on all its features is sparse but the team over there is truly brilliant.

      .
      I actually spoke to Andy about the documentation issue, I believe that someone has been employed to get it all sorted out...

      The support has been so good it's really not an issue
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      • Profile picture of the author billspaced
        Absence of documentation is a sticking point. I know most people don't care, but I like instant gratification rather than waiting for somebody to reply to my email...
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        Chief Marketing Officer, SoMoLo Marketing

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        • Profile picture of the author Andy Fletcher
          Originally Posted by sirtom View Post

          Hey just wondering about this...

          Is there anything in the works fo supporting recurring payments?

          Apart from the affiliate issue, thats really the only other thing i'd love to see..

          Thanks!
          -Tom
          This is something we hope to have implemented in the next few months. It's definitely the most frequently requested item.

          Originally Posted by Alex Barboza View Post

          If I offer 100% commission with Digiresults I would not need a Paypal account myself since the money never gets to my account but to my affiliates. Am I right?

          That would be very good for list building purposes
          You need to have a PayPal account. The customer pays you and you pay your affiliate. It's all automated but the money still goes through your PayPal account.

          Originally Posted by billspaced View Post

          Absence of documentation is a sticking point. I know most people don't care, but I like instant gratification rather than waiting for somebody to reply to my email...
          Yeah, I'm very sorry about the lack of documentation. It's one that always seems to fall off the to do list but we are working on it I promise.

          Cheers,

          Andy
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  • Profile picture of the author DavidCutter
    As a vendor on digiresults, does the full payment show up in your paypal account as "received," and then automatically pay the commission to the referring affiliate and show that amount as "sent"?

    I'm curious, because as an affiliate the commissions show that they come from the vendor. This makes me wonder about whether the vendor is supposed to recognize that revenue and then expense the commission payment, come tax time, and also be responsible for handling the irs forms / sending out 1099s.

    Thanks.
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    • Profile picture of the author Andy Fletcher
      Originally Posted by DavidCutter View Post

      As a vendor on digiresults, does the full payment show up in your paypal account as "received," and then automatically pay the commission to the referring affiliate and show that amount as "sent"?

      I'm curious, because as an affiliate the commissions show that they come from the vendor. This makes me wonder about whether the vendor is supposed to recognize that revenue and then expense the commission payment, come tax time, and also be responsible for handling the irs forms / sending out 1099s.

      Thanks.
      Yes, that's how it works. We are about 75% of the way through the work required to file 1099s for anyone that needs it. Mostly just waiting to hear back from the IRS with access to the electronic filing system. We already have an EIN etc.

      Cheers,

      Andy
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      • Profile picture of the author DavidCutter
        Originally Posted by Andy Fletcher View Post

        Yes, that's how it works. We are about 75% of the way through the work required to file 1099s for anyone that needs it. Mostly just waiting to hear back from the IRS with access to the electronic filing system. We already have an EIN etc.

        Cheers,

        Andy
        Andy - thanks for the reply. Can you please expand on these thoughts a bit? Does this mean Digiresults will actually file the 1099s for the vendors? Are the vendors responsible for making sure their affiliates have submitted SSN / Tax ID info, or Digiresults? When you say "we already have an EIN" - my understanding of this is that Digiresults will act like Clickbank (in a sorts) in that Digiresults will serve as the middle man for the money and be responsible for paying affiliates and filing the 1099s.

        I don't mean to get too picky, but would like to know how this will shakeout as a potential vendor.

        Thanks!

        David
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        • Profile picture of the author psresearch
          Digiresults looks awesome.

          As far as CB & the nightmares...sounds like with their new fear of the FTC (or maybe even behind-the-scenes pressure from the FTC) their workload has increased but still have the same staff to handle it that they did in their one-time pass period where they weren't as paranoid about future changes.
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        • Profile picture of the author Andy Fletcher
          Originally Posted by DavidCutter View Post

          Andy - thanks for the reply. Can you please expand on these thoughts a bit? Does this mean Digiresults will actually file the 1099s for the vendors? Are the vendors responsible for making sure their affiliates have submitted SSN / Tax ID info, or Digiresults? When you say "we already have an EIN" - my understanding of this is that Digiresults will act like Clickbank (in a sorts) in that Digiresults will serve as the middle man for the money and be responsible for paying affiliates and filing the 1099s.

          I don't mean to get too picky, but would like to know how this will shakeout as a potential vendor.

          Thanks!

          David
          Hi David,

          Please feel free to be as picky as you like. This is an important topic and we want to make sure we get it right.

          When you use DigiResults you are the vendor. The customer pays money to you. The customers always sees you as the vendor. We don't take money in between you and the customer, we don't arrange payments to go from customer to affiliate.

          The EIN we have is because we have to have that before we can file for the ability to file 1099s on your behalf.

          We will take care of ensuring that US based affiliates have submitted their tax details before they are able to make sales (and thus receive payments from you). Then at tax time we will, optionally, file the 1099s for you.

          Or you will be able to choose for us not to file them if you wish to do so yourself or through another service etc.

          The goal of DigiResults is always to leave you in complete control of your business.

          Cheers,

          Andy
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  • Profile picture of the author Alex Barboza
    The problem with these systems like DigiResults is that they only work for people in Paypal friendly countries. I cannot accept Paypal payments here in Colombia so Clickbank is better for us. Is there a way that DigiResults handles the payments with their Paypal account and then pay to vendors or affiliates through wire or bank transfer?
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    • Profile picture of the author 4morereferrals
      Originally Posted by Alex Barboza View Post

      The problem with these systems like DigiResults is that they only work for people in Paypal friendly countries. I cannot accept Paypal payments here in Colombia so Clickbank is better for us. Is there a way that DigiResults handles the payments with their Paypal account and then pay to vendors or affiliates through wire or bank transfer?

      There is CB Integration - so I heard. Before dismissing - may want to investigate that.
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      • Profile picture of the author Alex Barboza
        Originally Posted by 4morereferrals View Post

        There is CB Integration - so I heard. Before dismissing - may want to investigate that.
        But that would not allow for affiliates to get their commission instantly, right?
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    • Profile picture of the author Andy Fletcher
      Originally Posted by Alex Barboza View Post

      The problem with these systems like DigiResults is that they only work for people in Paypal friendly countries. I cannot accept Paypal payments here in Colombia so Clickbank is better for us. Is there a way that DigiResults handles the payments with their Paypal account and then pay to vendors or affiliates through wire or bank transfer?
      Unfortunately we're unable to offer support for that. It's limited to people with PayPal accounts only.

      Cheers,

      Andy
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  • Profile picture of the author Justin Wheeler
    I am hugely satisfied with DigiResults.

    A number of people suggested I Went through Clickbank and despite my setting up the product and sending them a support ticket I still don't think I have heard from them!

    Having spoken to Andy they have some incredible improvements coming out in the pipeline at least one of which I am hoping to test on my next WSO.

    I am very excited to be with DigiResults and it is working really well for us so far. If Clickbank do eventually get back to me I am not overly sure that I am still interested in promoting through them any more.

    Although we are in the process of developing a Spanish version as I live in Peru and it would be sad if we couldn't get Easy FanPage Design promoted in countries like Colombia. Peru interestingly does support Paypal so I can't imagine it will be much longer before places like Colombia do too.
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  • Profile picture of the author AlexSafie
    Is there any problem in having your products on Clickbank and Digiresults at the same time?
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    • Profile picture of the author M Thompson
      Originally Posted by AlexSafie View Post

      Is there any problem in having your products on Clickbank and Digiresults at the same time?
      No problem, Digiresults has a process for promoting both together so that the affiliates get paid via which ever system they promote.
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      • Profile picture of the author sirtom
        Hey just wondering about this...

        Is there anything in the works fo supporting recurring payments?

        Apart from the affiliate issue, thats really the only other thing i'd love to see..

        Thanks!
        -Tom
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  • Profile picture of the author Alex Barboza
    If I offer 100% commission with Digiresults I would not need a Paypal account myself since the money never gets to my account but to my affiliates. Am I right?

    That would be very good for list building purposes
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  • Profile picture of the author blackhawkup
    Banned
    seems like a really good alternative to clickbank..

    a few questions

    1. do you guys offer expiring download links?

    2. does your system process one click upsells. so that my customers can buy a product and then buy my oto without haing to re-enter their payment details.

    3. when will we see a recurring payments method.

    4. will their be a tiered function added to the list. so that my affiliates can recruit affiliates and get paid from them as well.

    thank you.
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